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Hallmark Inn and Suites

2.0 star property

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Living area
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Exterior
Standard Single Room, 1 King Bed with Sofa bed | In-room dining
Standard Double Room, 2 Queen Beds, Non Smoking, Housekeeping

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
6370 Interstate 35, San Antonio, TX, 78218
  • Place, James Park
    ‪15 min walk‬
  • Place, Joint Base San Antonio
    ‪2 min drive‬
  • Place, River Walk
    ‪9 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking, Housekeeping

Standard Double Room, 2 Queen Beds, Non Smoking, Housekeeping

Standard Double Room, 2 Queen Beds, Non Smoking, Housekeeping

10.0 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed with Sofa bed

Standard Single Room, 1 King Bed with Sofa bed

Standard Single Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

Hallmark Inn and Suites

This hotel features self parking, a 24-hour front desk, and a TV in a common area. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Hallmark Inn and Suites offers 30 accommodations with irons/ironing boards. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered on request and hair dryers can be requested.
During your stay at Hallmark Inn and Suites, you'll be close to San Antonio Zoo and Aquarium. Features include self parking (surcharge).
  • Self parking available for a fee
  • Amenities include a multilingual staff and TV in a common area
  • 12 minutes by car from Henry B. González Convention Center and 12 minutes from River Walk
Hallmark Inn and Suites offers its guests multilingual staff and a television in a common area. The front desk is open around the clock. For a fee, parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Property amenities

Parking and transport

  • Parking on site (USD 2.99 per day)
  • Limited on-site self parking

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 2.99 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hallmark Inn and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 144 reviews
Rating 8 - Good. 16 out of 144 reviews
Rating 6 - Okay. 14 out of 144 reviews
Rating 4 - Poor. 5 out of 144 reviews
Rating 2 - Terrible. 14 out of 144 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The staff were really friendly and the room was clean, the hotel is currently under going renovations but everything was clean and nice
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities
They were very accommodating. The rooms were excellent and I really love staying here will definitely stay again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities
Great room! Clean! Love the staff!
Stayed 1 night in Feb 2026

10/10 Excellent

Emmanuel

Liked: Cleanliness, property conditions & facilities
Bed is big and room is amazing Bathroom is brand new
Stayed 1 night in Feb 2026

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing & room was very tidy and clean :)
Stayed 1 night in Feb 2026

10/10 Excellent

Ala

Liked: Cleanliness, amenities, property conditions & facilities
Clean freshly remodeled room, with new mattress. Very friendly staff !
Stayed 1 night in Feb 2026

4/10 Poor

Deanira

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Travelers beware!! For Hallmark Inn and Suites…. To address an urgent and outstanding matter concerning the “deposit charge” that has yet to be refunded to my credit card. Despite numerous attempts to resolve this, the issue persists, causing considerable frustration. This Deposit relates to my stay at your establishment on approximately February 6, 2026 for a two nights stay.  Over the past several  days. I have made multiple efforts to secure this refund. These attempts have included numerous phone calls and several text messages, which you have not responded. At time of checkout, we personally went by the office and spoke of the deposit, I was assured the matter would be addressed, yet the credit has still not appeared on my statement. This prolonged delay is unacceptable and reflects poorly on the resolution process. I must insist that this long-overdue amount be promptly refunded to my original payment method. I kindly request that you investigate this matter thoroughly and process the credit without further delay. Please provide a confirmation of this refund, along with an estimated timeline for when I can expect to see it reflected on my credit card statement. I look forward to your immediate attention to this pressing issue and a swift resolution.
Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Sonya at the front desk was very friendly and helpful. Room was clean too. Highly recommended
Stayed 1 night in Feb 2026

10/10 Excellent

Deyanira

Liked: Cleanliness, amenities, property conditions & facilities
It’s an affordable hotel that’s being remodeled right now. The staff was really nice, and the updated room was clean and comfortable. Don’t worry about the construction. If you just need a clean, low-cost place to stay for the night, this is a solid option.
Stayed 1 night in Feb 2026

10/10 Excellent

Emilio

Liked: Cleanliness
Great staffing
Stayed 2 nights in Dec 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, amenities, property conditions & facilities
The staff is best!! This becoming my home away from home. The rooms are clean, pillows are amazing & the towels are soft.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, amenities
Clean room, great customer service, recently and currently being updated
Stayed 1 night in Jan 2026

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

TyKwaveon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, Front desk lady is super nice. Highly recommend 10 out 10.
Stayed 5 nights in Jan 2026

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was recently renovated and very clean. Entire hotel going through renovation.
Stayed 1 night in Jan 2026

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm not gonna lie, the outside looks a little rough but the rooms are nice, newly renovated & clean! I love the pillows & soft towels. Also,the staff are all sweet as can be.
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service
This is a budget friendly hotel that is currently being renovated. Staff was amazing, and the newly renovated room was clean and comfortable. Don't let the construction deter you, if you need a clean inexpensive place to stay the night, then this hotel is a good deal.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet,clean,new
Stayed 1 night in Dec 2025

2/10 Terrible

Cody Micheal

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had Orkin come in and spray the room while we were there worst place to stay definitely spend the extra money for a different hotel
Stayed 3 nights in Jan 2026

2/10 Terrible

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Willie

Liked: Cleanliness
Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

GEORGE JAVIER

Stayed 5 nights in Dec 2025

10/10 Excellent

Deron

Stayed 1 night in Dec 2025

6/10 Okay

Mechel

Business traveller
Disliked: Amenities
Room as okay but staff kept opening my door, and then they never returned my deposit…
Stayed 6 nights in Dec 2025

10/10 Excellent

Michel

Stayed 2 nights in Dec 2025