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Hampton Inn & Suites Schertz

2.5 star property

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Photo gallery for Hampton Inn & Suites Schertz

Situated on a street corner, the hotel features a modern design with a flat roof and a prominent entrance.
Relax by the serene pool surrounded by lounge chairs and a pergola, perfect for unwinding in a shaded oasis.
Stunning hotel entrance with a glass door, stone pillars, and a beautifully landscaped area.
Relax in this stylish room with two single beds, a sofa, and a desk with a flat-screen TV.
Experience the stylish lobby with seating areas, artwork, and a large window.

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
17702 Ih 35 N, Schertz, TX, 78154
  • Randolph Air Force Base
    ‪8 min drive‬
  • Morgan's Wonderland
    ‪10 min drive‬
  • Natural Bridge Caverns
    ‪13 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for King

King

King

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room

Room

Room

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Room

Room

9.4 out of 10
Exceptional
(19 reviews)
  • 49 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

9.4 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn & Suites Schertz

Hotel with free breakfast, in the vicinity of Rolling Oaks Mall
An outdoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Schertz offers 98 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Schertz. During your stay, you'll be close to Rolling Oaks Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by car from Rolling Oaks Mall and 11 minutes from Morgan's Wonderland
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Schertz offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Schertz also features a picnic area, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Schertz hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Schertz
Hampton Inn Schertz
Schertz Hampton Inn
Hampton Inn & Suites Schertz Hotel Schertz
Hampton Inn And Suites Schertz
Hampton Inn Schertz Hotel
Hampton Inn Suites Schertz
Hampton Inn Suites Schertz
Hampton Inn & Suites Schertz Hotel
Hampton Inn & Suites Schertz Schertz
Hampton Inn & Suites Schertz Hotel Schertz

Hampton Inn & Suites Schertz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 778 reviews
Rating 8 - Good. 178 out of 778 reviews
Rating 6 - Okay. 49 out of 778 reviews
Rating 4 - Poor. 33 out of 778 reviews
Rating 2 - Terrible. 32 out of 778 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel and room and vicinity was close to everything
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities

Not impressed

The staff is kind but there were issues with communication and service. I wasn’t told I needed to ask for housekeeping. However after my first night stay I did advise the girl at the front desk I had a roach crawling across in my room. I returned to no service after a long day at work. When checking out this morning the front desk person then advised me I had to ask or said there is a note on the mirror. I guess having a roach doesn’t constitute needing cleaning service. Breakfast the first morning was terrible and out of stock on several items. Definitely won’t stay again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio, y muy agradable el lugar
Stayed 2 nights in Apr 2025

10/10 Excellent

Marta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between Austin and San Antonio
Stayed 5 nights in Mar 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weird noise at night.

I had a good stay, but around 3 or 4, I kept hearing a high pitched noise. It was either the next door AC unit or the bathroom fan. It was making the noise the rest of the night .
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Carolyn, Reno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower head was the best I have had in a hotel. Plenty of hot water. The towels are good size. The bathroom was very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Austen

Stayed 1 night in Mar 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención en el front desk !
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Stayed 4 nights in Apr 2025

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious, perfect for a family with kids to spread out. Front desk staff was friendly and helpful. Our kids really enjoyed the complimentary breakfast. Very clean. We will definitely go back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shari

Stayed 2 nights in Mar 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mona

Stayed 1 night in Mar 2025

4/10 Poor

Tiffany

Liked: Property conditions & facilities
Disliked: Cleanliness
Me and my kids all broke out from the bedding
Stayed 6 nights in Mar 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small gym

Gym was clean and breakfast was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient location to Caverns 15 minute drive. 20 minute drive to downtown San Antonio. Clean rooms and breakfast area. Has a great check in and out times. Easy check in. Would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Staff & service
Mold in hallways
Stayed 3 nights in Mar 2025

10/10 Excellent

Alita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that parking wasn't easy for a Saturday night. They're was also a very large pot hole on the street between the hotel and restaurant. There was no other way around it.
Stayed 1 night in Mar 2025

10/10 Excellent

Julia, San Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveeything
Stayed 1 night in Mar 2025

6/10 Okay

Brandon

Liked: Staff & service
Broken items and dirty sheets!
Stayed 1 night in Mar 2025

10/10 Excellent

Vickie, Ijamsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay. Very close to main roads but very quiet. Staff welcoming and friendly. Breakfast nice each morning and plenty of choices. Spotlessly clean and beds very comfortable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kenneth, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025