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DoubleTree by Hilton San Antonio Airport

3.5 star property

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Photo gallery for DoubleTree by Hilton San Antonio Airport

View from room
View from room
Bar (on property)
Outdoor pool
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Hot tub

Explore the area

Map
611 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪8 min walk‬
  • Alamo
    ‪11 min drive‬
  • River Walk
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Bathtub (Mobillty/Hearing)

LCD TV, pay films, MP3 dock

Studio Suite, 1 King Bed, Bathtub (Mobillty/Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

LCD TV, pay films, MP3 dock

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

Aloft San Antonio Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1006)
The price is €108
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Aloft San Antonio Airport

About this property

DoubleTree by Hilton San Antonio Airport

Hotel with free parking, in the vicinity of San Antonio River
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
DoubleTree by Hilton San Antonio Airport offers 384 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton San Antonio Airport. During your stay, you'll be within walking distance of North Star Mall. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from San Antonio River and 11 minutes from River Walk
  • Free airport and local-area shuttle service
DoubleTree by Hilton San Antonio Airport offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton San Antonio Airport. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star San Antonio hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.
DoubleTree by Hilton San Antonio Airport has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Valet parking on site (USD 15 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18.95 per person
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Northstar
Hilton Northstar Hotel
Hilton Northstar Hotel San Antonio Airport
Hilton San Antonio Airport Northstar
Hilton San Antonio Airport Northstar Hotel
Hilton San Antonio Airport Hotel San Antonio

DoubleTree by Hilton San Antonio Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very convenient. The Starbucks coffee in the lobby is one of the best coffees I have tasted thus far. Great customer service even when they are full to capacity. Wonderful security. There should, however, be more handicap parking available in their parking garage.
Stayed 1 night in Mar 2025

10/10 Excellent

Ife

Stayed 1 night in Mar 2025

8/10 Good

Nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Had no issues whatsoever. Will definitely keep coming
Stayed 1 night in Mar 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

vanessa

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Beatriz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Juan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price but the doors make noise once it shuts… the people next to us kept coming in and out of their room at 12am so it would startled us.
Stayed 2 nights in Mar 2025

10/10 Excellent

francis, Williston Park

Liked: Cleanliness, staff & service, property conditions & facilities
overall a great experience. I stay here approximately twenty ti es per annum delightful and considerate staff make the difference in always choosing
Stayed 2 nights in Mar 2025

6/10 Okay

Carmen, Carolina

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauro

Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. There was a Starbucks on-site. Room was spacious and clean. Pool was stocked with towels and had a hot tub.
Stayed 2 nights in Feb 2025

2/10 Terrible

Pam

Travelled with family
Disliked: Staff & service

Worst stay in a while

Staff was not very helpful at check in despite requesting early check in at time of reservation. Calling at 12pm to confirm if room was available early, calling at 2pm to confirm if room available early again. Showing up at 3:45pm and room was not available still. Asked to switch to any other room and they had no rooms cleaned. There was no effort done to try to accommodate my request at any point during any of my calls or check in. The icing on the cake was seeing other people check in early the next couple of days. Overall the hotel was centrally located amd close enough to airport for convenience. Its a shame the staff made this one of my worst stays at any hotel.
Stayed 2 nights in Feb 2025

4/10 Poor

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and the bed was extremely comfortable. But we had to leave early due to the rooms ac being messed up. We adjusted to temperature accordingly, but we were still waking up in sweat. Also, our mini fridge didn’t seem to be cooling all too well, we adjusted the temp on there as well and everything still felt room temp. We let the front desk know and they offered to change rooms but my husband was already irate with the temperature situation and wanted to just leave. Had the ac and fridge been working well, we would’ve given it 5 stars.
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay everyone was nice and friendly great weekend
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

francis, Williston Park

Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff always a solid performance
Stayed 4 nights in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Only real issue was being woken up at about 3AM to a neighboring building’s trespassing alarm, which was very audible through the walls for about 40 minutes. Everything else was pretty nice, friendly staff, what you’d expect. Except for that alarm, that was not nice.
Stayed 5 nights in Feb 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was nice, lacking eating options but friendly and clean, the bathrooms are a little small but clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Annie

Stayed 1 night in Feb 2025