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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
A hotel room with a bed, a sofa, a coffee machine, and a desk.
Free daily buffet breakfast
Exterior
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, River Walk
    ‪9 min drive‬
  • Place, Henry B. González Convention Center
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a large bed, a desk, a chair, a desk lamp, and a window.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a window with blinds.

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A modern office chair, a desk with a lamp, and a framed abstract painting on the wall.

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a kitchenette, two beds, a microwave, a coffee maker, and a small refrigerator.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a blue sofa, a desk, a TV, and a wardrobe.

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, desk, chair, television, window, and artwork.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a chair, a TV, and a window with blinds.

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a blue sofa, a small table, a kitchenette with a microwave, and a framed abstract art piece on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.7 out of 5, Good, 2,115 reviews
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About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG, you'll be within walking distance of Methodist Hospital Texsan. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 7 minutes by car from River Walk and 8 minutes from San Antonio Zoo and Aquarium
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 370 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 131 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect. The staff was friendly and the breakfast was great. Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Arath

Liked: Cleanliness, property conditions & facilities
Very satisfied with my stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Breakfast could have been a little better, but overall good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
For the price Very clean. Breakfast was very good. Staff very friendly.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Renee Maurice Aguilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location staff was great!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok, breakfast attend not too friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/c work good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Héctor Daniel Ibarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast. Clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean ! Love that check out is at noon
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is definitely not a normal holiday inn Express it looks like a lower class hotel that was branded as a Holiday Inn express. It is definitely not a hotel I would recommend
The majority of the TV channels or audio only with no video
Instead of tearing this Iraq which probably has mold in it. They just spray paint it over it
This is in the breakfast area the booth is nasty
Juice machine is out of order and they have no snacks that you can purchase on site
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

guadalupe

Disliked: Cleanliness, property conditions & facilities
Not a good place at all.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alejandra A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Clint

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Room was clean and very spacious.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good, clean room, easy to get to
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Juan Jenaro

Liked: Cleanliness, amenities, property conditions & facilities
The room and breakfast was just as expected, great! Will definitely be returning.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Eva

Liked: Amenities
Disliked: Property conditions & facilities
Staff were very nice, update the inside.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good will stay again
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and lots of mold
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location, the staff professional, helpful and knowledgeable also well friendly.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

blaine

Disliked: Property conditions & facilities
very well worn hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Marquitos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service,clean and quiet .Easy access to I-10. Enjoyed my stay.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Nikalen

Disliked: Cleanliness, property conditions & facilities
The stay was okay overall, but there were a few cleanliness issues that stood out. I found hair on the sink and on the toilet seat, which was disappointing. The shower could also use some improvement—the water never really got hot, more just warm. On the positive side, parking was easy and convenient. With better attention to cleanliness and maintenance, this could be a much better stay.
Stayed 3 nights in Mar 2026