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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Outdoor pool
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Methodist Hospital Texsan
    ‪19 min walk‬
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, Dellview Park
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG, you'll be within walking distance of Methodist Hospital Texsan. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 7 minutes by car from River Walk and 8 minutes from San Antonio Zoo and Aquarium
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 360 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 118 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

6/10 Okay

Vitalii

Stayed 2 nights in Dec 2025

2/10 Terrible

Felipe

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I’m 65 years old and I been in many hotels in Europe and Latin America by far this is the worst Hotel I ever been. My check in was really poor the guy at front desk so cold never smile nor even a welcome. The room: Disgusting,so dirty the curtains with dirty spots. The carpet same conditions The bed sheets one with a small blood stain The bathroom: Faucet mixer cold water broke walls with missing tiles Bathtub: Layers of black stuff The Breakfast: Juice machine was broken,the put some cheap orange and cranberry juice bottles with metallic flavor The carpet in the room aisles with many bubble gum stick it. I got pictures that support my review please send me an email in order to show them. I highly recommend to visit the property before you advertise in Expedia. I’m going to publish my review in you tube and the social media.
Dirty
Stain
Dirty
Missing tiles
Stayed 2 nights in Dec 2025

2/10 Terrible

Eric

Stayed 2 nights in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

2/10 Terrible

Raul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beds uncomfortable and sheets/blankets are terrible. Never again
Stayed 2 nights in Dec 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
I parked on the street since I had a big truck it was all great didn’t have any issues.
Stayed 1 night in Dec 2025

10/10 Excellent

Sibo

Stayed 4 nights in Dec 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the hotel only has one luggage cart to use for carrying your bags to our room which means me and my wife had to carried our bags to our room plus we had to carry them back to our car! NOT HAPPY!
Stayed 2 nights in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

2/10 Terrible

Roberth

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Gilberto

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For the price Very clean. Breakfast was very good. Staff very friendly.
Stayed 6 nights in Nov 2025

2/10 Terrible

adriana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No way to be HG express no good stay unsafe no clean noise a lot and the front desk no nasty
Stayed 5 nights in Nov 2025

8/10 Good

Dulce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast. Clean.
Stayed 2 nights in Nov 2025

8/10 Good

Diana

Travelled with family
The staff was corteous
Stayed 1 night in Nov 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service, amenities
Hospitality was great in front..both gentlemen were informative and very nice to my wife and I. The lounge was hot and floors were sticky..
Stayed 1 night in Nov 2025

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2025

8/10 Good

Eva

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Staff were very nice, update the inside.
Stayed 4 nights in Nov 2025

8/10 Good

Pablo

Helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Reynaldo

Stayed 6 nights in Nov 2025

2/10 Terrible

Ricardo

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was n really bad condition. Did not sleep due to noise coming from toilet all night.
Stayed 1 night in Nov 2025

10/10 Excellent

Clint

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Room was clean and very spacious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2025