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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

A hotel reception area with two reception desks, a modern wall-mounted display, and a tiled floor.
A Holiday Inn Express & Suites building with a covered entrance, multiple floors, and a parking area.
A buffet with labeled containers of omelets and other dishes.
A hotel with a swimming pool, outdoor seating, and a covered area.
A hotel room with a bed, a sofa, a coffee machine, and a desk.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, River Walk
    ‪9 min drive‬
  • Place, Henry B. González Convention Center
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a large bed, a desk, a chair, a desk lamp, and a window.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a window with blinds.

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A room with a desk, office chair, air conditioner, window with blinds, and a colorful chair.

Standard Room, 1 King Bed

7.8 out of 10
Good
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A modern office chair, a desk with a lamp, and a framed abstract painting on the wall.

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a kitchenette, two beds, a microwave, a coffee maker, and a small refrigerator.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a blue sofa, a desk, a TV, and a wardrobe.

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a window with blinds.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a chair, a TV, and a window with blinds.

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a blue sofa, a small table, a kitchenette with a microwave, and a framed abstract art piece on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Pool
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  • Breakfast included
  • Parking included
3.6 out of 5, Good, 2,225 reviews
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About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG, you'll be within walking distance of Methodist Hospital Texsan. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 7 minutes by car from River Walk and 8 minutes from Alamo
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 376 out of 1008 reviews
Rating 8 - Good. 223 out of 1008 reviews
Rating 6 - Okay. 156 out of 1008 reviews
Rating 4 - Poor. 115 out of 1008 reviews
Rating 2 - Terrible. 138 out of 1008 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

nichole

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff,
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast menu was fresh and the parking felt safe
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean , highly recommended!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Matias Yomel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien habitacion.cafeteria
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect. The staff was friendly and the breakfast was great. Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day front clerk was really nice! Great customer service! Nice , quiet , amazing breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Arath

Liked: Cleanliness, property conditions & facilities
Very satisfied with my stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Neidy Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Héctor Daniel Ibarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Renee Maurice Aguilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location staff was great!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Breakfast could have been a little better, but overall good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
For the price Very clean. Breakfast was very good. Staff very friendly.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast. Clean.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the shower curtain and hallway is very hot
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs minor repair
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/c work good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok, breakfast attend not too friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jesse

Liked: Staff & service
Breakfast was cold Hotel was clean, needed some maintence issues Ice Machine non operative on 2nd floor
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Damaris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a lot of repairs. Floor tiles in the room entrance and bathroom were broken, the carpet smells, the AC makes a lot of noise and room doors slammed very loud.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean ! Love that check out is at noon
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Charles David

Liked: Staff & service, amenities
The hotel could use some major cleanup. It needs the carpet to be replaced walls. Need to be painted things need to be wiped down breakfast supposed to end at nine and there was nothing left at 8:30 and never was refilled.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good will stay again
Stayed 2 nights in Aug 2025