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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Bar (on property)
In-room safe, desk, blackout curtains, iron/ironing board
Fitness facility
Outdoor pool, pool loungers
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪15 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(57 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(16 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(14 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites San Antonio Northwest/Medical Center

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,063 reviews
The price is €77
includes taxes & fees
5 Oct - 6 Oct
Hampton Inn & Suites San Antonio Northwest/Medical Center

About this property

Hyatt Place San Antonio-Northwest/Medical Center

Hotel in San Antonio with free breakfast and a 24-hour fitness center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place San Antonio-Northwest/Medical Center. During your stay, you'll be within walking distance of USAA Corporate Office Headquarters. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from USAA Corporate Office Headquarters and 11 minutes from Six Flags Fiesta Texas
  • Dogs welcome for a fee
Hyatt Place San Antonio-Northwest/Medical Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. The business-friendly Hyatt Place San Antonio-Northwest/Medical Center also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 516 out of 1016 reviews
Rating 8 - Good. 213 out of 1016 reviews
Rating 6 - Okay. 124 out of 1016 reviews
Rating 4 - Poor. 93 out of 1016 reviews
Rating 2 - Terrible. 70 out of 1016 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Austin

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Room seemed older and outdated. Very visible repairs to bathroom door where it was damaged previously. Hotel ran out of clean towels, had to request bedding for hide-away couch bed. Staff was helpful, but it was annoying to have to request towels and bedding that should have already been provided
Stayed 3 nights in Jun 2025

8/10 Good

Dionne

Travelled with family
Liked: Cleanliness, staff & service

Good hotel

While you can tell the hotel is a lot older and remodled, it is still very spacious and the staff is amazing. The breakfast is a full breakfast with a lot of variety. There are a lot of fun and delicious restaurants nearby.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I haven't had a room this bad/outdated since the early 2000's. There were bugs in our room (pictures attached), they didn't clean the room, and the sheets on our bed were dirty, crunchy and hard. Sheets honestly crunched liked paper. Absolutely no comfort. I meant to take a picture of the shower but it reminded me of a motel, or what I imagine a shower at a motel would look like. Mold stains in the shower and around the room in general. Room was very worn down and honestly shouldn't be offered to anyone else- I asked to switch rooms and was told there weren't any other options.
Stayed 2 nights in Jun 2025

4/10 Poor

Jazziri, Dallas

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Bailey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right next to a really awesome food truck and entertainment venue. So clean. Very nice. Would stay again. And the breakfast was actually pretty good
Stayed 1 night in Jun 2025

6/10 Okay

Melinda

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
the phones weren’t working correctly and we had no towels
Stayed 1 night in Jun 2025

6/10 Okay

Margaret

Disliked: Amenities
Stayed 3 nights in Jun 2025

2/10 Terrible

Marian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Ruun and dont look back ! Probably one of the worst hotels I’ve stayed at in a very, very long time. Despite the good first impression, it looked good from the parking lot, the front desk area was pretty nice organized…the disaster followed in the rooms ( we reserved two ) . The TV channels are a bad joke, the mattress very uncomfortable and the pillows seemed borrowed from Goodwill. However, that is just the beginning. I could not close my eyes,the noise from the A/C unit (review wont allow me to attach video) was unbearable, the noise from the highway added to the discomfort. But the worst of the worst : the room was full of bedbugs. Hyat you are a very big disappointment.
Stayed 1 night in Jun 2025

10/10 Excellent

Nitin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and low price
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

6/10 Okay

Heidi

Travelled with family
Liked: Staff & service, room comfort
The lobby and hallways and rooms were clean, but when i went Into the bathroom there was pubic hairs laying in the shower everywhere. The shower ceiling had mold growing in the corner. The pool has mold/algae of some sort growing on the stairs. Other than that the people that worked there were so sweet and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfst
Stayed 3 nights in Jun 2025

8/10 Good

Binh

Stayed 1 night in Jun 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was amazing just did not like that my shower was salt water that was coming out from the shower head
Stayed 2 nights in Jun 2025

10/10 Excellent

Pedro

Stayed 3 nights in Mar 2025

4/10 Poor

Martha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t sweep the floors it was dusty, something white was coming out from the shower head, and was infested with black ants, and the ac kept making a noise, and at least they should have some microwaves available.
Stayed 2 nights in Jun 2025

6/10 Okay

Maritza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Alarm clock and night stand had a layer dust where it had not been dusted off. Bed was very uncomfortable to sleep on.
Stayed 1 night in Jun 2025

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here for
Stayed 4 nights in Jun 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lesley, El Paso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Will stay here again
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael Hill, Boise

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and priced right
Stayed 1 night in Jun 2025

10/10 Excellent

Sunjana

Stayed 1 night in May 2025

4/10 Poor

Lolak

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
At a pretty decent location. Rates were reasonable, basic amenities were poor.
Stayed 2 nights in Jun 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There should be ice machines on every floor, there are 6 floors and only 2 ice machines on floors 3&5. Everytime the ice was empty. The room was nice, temp was perfect, ABBY was super helpful and polite and was able to secure a microwave for us. KEEP ABBY BC SHE WAS VERY HELPFUL!The mattress was uncomfortable. The mattress bedspring was squeeky and would dip in the middle. We kept rolling to the middle. The tv size was good but the channels did not coorespond with the channels we were selecting and the local San Antonio channels were never able to be available or to be found. The water temp in bath/shower was perfect. The hotel was quiet, we never heard noise or tv,s or talking through the walls. Thannk you for Happy Hour, it was happy! And relaxing and good prices. THE PARKING WAS GOOD AND WELL LIT. Check in process was smooth and ABBY WAS SMOOTH IN CHECKOUT PROCESS. Checkout went just as smooth.
Stayed 3 nights in Jun 2025