Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

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Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
Free daily buffet breakfast
Lobby
42-inch flat-screen TV with cable channels, TV, pay films
42-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪9 min walk‬
  • Place, USAA Corporate Office Headquarters
    ‪15 min walk‬
  • Place, Huebner Oaks
    ‪19 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Room, Multiple Beds

8.4 out of 10
Very good
(16 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Single Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(64 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place San Antonio-Northwest/Medical Center

Hotel in San Antonio with free breakfast and a 24-hour fitness center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place San Antonio-Northwest/Medical Center. During your stay, you'll be within walking distance of The San Antonio Art Institute. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 11 minutes by car from Six Flags Fiesta Texas and 13 minutes from River Walk
  • Dogs welcome for a fee
Hyatt Place San Antonio-Northwest/Medical Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. The business-friendly Hyatt Place San Antonio-Northwest/Medical Center also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 536 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
We have stayed at this property several times and this stay was much less enjoyable. The breakfast which used to be extra special was substandard this time with hot items being cold (used microwave to warm foods) and no variety from day to day. The bar had no wine or beer or any liquor to speak of. The ice machine continued to be broken. The vacant room next door had a broken fire alarm that continued to go off until it was yanked out of the wall at 11:00 at night. So disappointed this time. Guess we will look for another hotel when we go to San Antonio. Sad.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Monica

Travelled with family
Liked: Property conditions & facilities, room comfort
Room was very dusty. Front staff was not trained. Looks like they were pulling from other areas. Hotel charged my card for the stay even though I used Hotels.com
Stayed 3 nights in Sep 2025

6/10 Okay

Rafael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is not that it is not good, but in my opinion it is overpriced for what it offers. Had an okay time, breakfast lacks basic options like waffle, chocolate powder, etc Rooms are comfy, mattresses are cheap and they feel like. I’ve been to better hotels spending less. Would not pick this unit again.
Stayed 1 night in Sep 2025

10/10 Excellent

francela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive personal and the location was great we also like how clean the room was
Stayed 1 night in Sep 2025

2/10 Terrible

Connie

Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff (especially Mayra) and actually all the staff were extremely friendly and accommodating. The rooms were clean and well maintained. We would stay here agian.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ramon

Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rick

We stayed for week while my mom was in the hospital. The staff made the stay so pleasant. Accommodated us in every way. I want to shout to Alma. Jessica and Myra made extending our stay seem leas. Truly an amazing staff.
Stayed 1 night in Sep 2025

10/10 Excellent

DONNA, Corpus Christi

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here when in town. The remodel is nice.
Stayed 1 night in Sep 2025

2/10 Terrible

Kimberly

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
My check-out experience was very disappointing. The front desk lady who assisted me was rude, unprofessional, and made me feel very uncomfortable. Her attitude came across as discriminatory, which left me with a very negative impression of this hotel. A guest should always feel respected and welcomed, and unfortunately that was not the case here.
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daryle

Stayed 1 night in Sep 2025

10/10 Excellent

Tania sugei

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
The hotel was nice and clean. However, our A/C did not cool. It was very hot all night. Also the shower didn't drain properly.
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria, Schertz

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Staff was courteous and friendly. Had restful quiet nights. Great place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daryle

Stayed 1 night in Aug 2025

2/10 Terrible

Janae

Stayed 1 night in Aug 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything swimming pool Rooms are amazing, breakfast was great ,great service, great housekeeping, great parking spots
Stayed 3 nights in Aug 2025

10/10 Excellent

Tomaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the size of the rooms and the large TV. The only thing I would add is a microwave oven.
Stayed 2 nights in Aug 2025

8/10 Good

nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that checked us in was very nice and helpful. Her name is Gracie
Stayed 1 night in Aug 2025

10/10 Excellent

Romeo

Stayed 1 night in Aug 2025