Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

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Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Restaurant
Free daily buffet breakfast
42-inch flat-screen TV with cable channels, TV, pay films
42-inch flat-screen TV with cable channels, TV, pay films
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • Place, USAA Corporate Office Headquarters
    ‪15 min walk‬
  • Place, Huebner Oaks
    ‪19 min walk‬
  • Place, Kindred Hospital San Antonio
    ‪1 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Room, Multiple Beds

8.4 out of 10
Very good
(16 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Single Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(65 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(18 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place San Antonio-Northwest/Medical Center

Hotel in San Antonio with a 24-hour fitness center and a coffee shop
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place San Antonio-Northwest/Medical Center. During your stay, you'll be within walking distance of Huebner Oaks. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by car from Six Flags Fiesta Texas and 13 minutes from River Walk
  • Dogs welcome for a fee
Hyatt Place San Antonio-Northwest/Medical Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. The business-friendly Hyatt Place San Antonio-Northwest/Medical Center also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 556 out of 1014 reviews
Rating 8 - Good. 200 out of 1014 reviews
Rating 6 - Okay. 117 out of 1014 reviews
Rating 4 - Poor. 75 out of 1014 reviews
Rating 2 - Terrible. 66 out of 1014 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
our stay was very peaceful and quite exactly what we needed
Stayed 3 nights in Nov 2025

10/10 Excellent

Trung

Stayed 1 night in Nov 2025

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean but right next to elevator and the elevator was very noisy.
Stayed 1 night in Nov 2025

6/10 Okay

Anette

Disliked: Property conditions & facilities
The over night front desk receptionist had the phone hanged up the entire night when I arrived I mentioned trying to get ahold of her 5 times and her excuse was sorry I had to go get some towels. Towels take over 1 hour to go get from the back room ridiculous. Also asked to have my room cleaned, housekeeping went until 6pm, it was annoying because the day before we asked to have our room serviced but it was not and the next day they forget also until 6pm that we had to remind reception. Mind you we did ask about 3 different times to have our room serviced and even reminded them. Another big one was the water, IT WAS VERY POLLUTED. Found out too late unfortunately.
Stayed 1 night in Nov 2025

10/10 Excellent

Karim

Liked: Staff & service, amenities
Great
Stayed 1 night in Nov 2025

2/10 Terrible

Cindy

Stayed 1 night in Nov 2025

10/10 Excellent

Elliott

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy, no problems, nice happy hour with good strong drinks at a great price. Out of beer unfortunately but nice cocktails. Room was clean and comfy, enjoy the nice hot breakfast in the morning.
Stayed 1 night in Oct 2025

10/10 Excellent

brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff at the front desk was very welcoming (male, didn't get his name). The room was very big and spacious with very comfortable bed with great room temperature. The breakfast, was okay.
Stayed 1 night in Nov 2025

10/10 Excellent

Luz

Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent
Stayed 2 nights in Oct 2025

6/10 Okay

Jessica

Liked: Amenities, property conditions & facilities
I saw a cockroach in the bathroom
Stayed 1 night in Oct 2025

8/10 Good

Roberto

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
Friendly staff, room was very nice and clean. Breakfast area clean and the food was delicious.
Stayed 6 nights in Oct 2025

10/10 Excellent

Noemi

Liked: Cleanliness
La habitación muy limpia , solo el lavabo no estaba muy limpio.. todo lo demás si !! Estuvimos muy a gusto
Stayed 1 night in Oct 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Aldo

Stayed 1 night in Oct 2025

10/10 Excellent

Cristian

Stayed 1 night in Oct 2025

2/10 Terrible

Melanie

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my favorite place to stay
Stayed 2 nights in Oct 2025

8/10 Good

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a hair on the bed. Didn't want to make a big dwal but i wonder if the sheets were replaced before us. It wasn't dirty but not as clean as usual.
Stayed 1 night in Oct 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 2 nights in Oct 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to freeway. Good choices for off site eating.
Stayed 1 night in Oct 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not eat. Parking was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff breakfast was surprisingly good especially their biscuits (tasted fresh baked?!) room were very clean. Parking is gated and felt safe.
Stayed 1 night in Oct 2025