The Westin San Antonio North

4.0 star property

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Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Room, 1 King Bed
Exterior
Daily buffet breakfast (USD 18.95 per person)
Interior entrance

Popular amenities

  • Parking available

Explore the area

Map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪2 min drive‬
  • The Shops of La Cantera
    ‪7 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Room, 2 Queen Beds

8.6 out of 10
Excellent
(81 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(113 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Westin San Antonio North

Suburban hotel with a fitness center and a 24-hour business center
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Westin San Antonio North. During your stay, you'll be within walking distance of Huebner Oaks. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • 11 minutes by car from The Shops of La Cantera and 11 minutes from Six Flags Fiesta Texas
  • Cats and dogs welcome for a fee (restrictions apply)
The Westin San Antonio North offers its guests an indoor pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 24979 square feet (2321 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin San Antonio North. Parking is available for a fee.

This San Antonio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Bolo's - This restaurant serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10.83 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Grab bar in bathtub (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1028 reviews
Rating 8 - Good. 169 out of 1028 reviews
Rating 6 - Okay. 118 out of 1028 reviews
Rating 4 - Poor. 56 out of 1028 reviews
Rating 2 - Terrible. 61 out of 1028 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Gloria, Laredo

Stayed 1 night in Apr 2025

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in May 2025

10/10 Excellent

Hector

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 4 nights in Apr 2025

10/10 Excellent

Mariel

Stayed 1 night in Apr 2025

10/10 Excellent

Desiree, Conroe

Stayed 2 nights in Apr 2025

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Stayed 2 nights in Apr 2025

10/10 Excellent

Lyndsey

Stayed 1 night in Apr 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Apr 2025

10/10 Excellent

Reyes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very accessible to nice areas in San Antonio.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Salvador A., Mission

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the location was perfect for shopping and restaurants! The bar service was OUTSTANDING however the lady that checked us in was NOT the most pleasant . A younger lady and Arajay definitely made up for the ladies unpleasant service. Overall we would stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

Nayely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant

The corner room 714 was stunning! I loved my elegant surroundings!
Stayed 2 nights in Apr 2025

4/10 Poor

lawrence

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel used to be a super nice Omni. In every respect it is more than clear it is no longer the excellent hotel we loved in the past. Too bad. Marriott will milk the last drop of profit and flip it to someone else. I hate it when good hotels turn into a shadow of their former glory.
Stayed 1 night in Apr 2025

6/10 Okay

adriana

Travelled with pets, Travelled with partner
Disliked: Staff & service, property conditions & facilities
I always stay at the Westin but I will be staying at another hotel next time. The older lady in the front desk was kinda rude, the mattress was horrible. I had to sleep in the floor because the mattress would sink in.
Stayed 2 nights in Apr 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Isabel

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Amenities
I liked everything
Stayed 3 nights in Apr 2025

4/10 Poor

Roberta

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not good

The first impression is a bit run down. Bedspread was snagged and paper thin. Robe but no q tips, no shower cap, no extra blankets, no slippers. In room coffee maker was good. Reception desk was good and got me checked in quickly. I did try to call several times to ask for a wellness check to the next room because I could hear the alarm signal for almost an hour but no one answered. Room was moderately quiet except for highway traffic and voices in the parking lot. I could hear the parking lot from the 15th floor. My 15th floor suite was Dark. Even during the day it’s just a lot of dark furniture and dark carpet. The suite area was a section of the room with out the benefit of windows , so imagine a very dark space and just a lamp. The entire property is out dated styles and chipped fixtures and a big broken fountain near the main lobby entrance. Desk and chair are not ergonomic or even comfortable and definitely not ready to work for any duration of time.
Stayed 3 nights in Apr 2025

6/10 Okay

Garry

Liked: Staff & service, amenities
The shower needed regrouting with loose tiles. The bathroom needed sweeping. I enjoy the security, and professional staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Branden

Stayed 3 nights in Mar 2025