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Comfort Inn San Antonio Northeast

2.5 star property

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Photo gallery for Comfort Inn San Antonio Northeast

Dining
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Interior
Fitness facility

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
11526 North Interstate 35, 11526, San Antonio, TX, 78233
  • Place, Methodist Hospital Northeast
    ‪2 min drive‬
  • Place, Morgan's Wonderland
    ‪2 min drive‬
  • Place, Windcrest Tennis Center
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium King Smoke Free (Get More:Upgraded Bedding And Snack Box)

Desk, blackout curtains, free WiFi, bed sheets

Premium King Smoke Free (Get More:Upgraded Bedding And Snack Box)

  • Sleeps 2

View all photos for 2 Queen Beds, Deluxe Room, Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

2 Queen Beds, Deluxe Room, Non-Smoking

  • Sleeps 4

View all photos for Deluxe King Room-Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Deluxe King Room-Non-Smoking

  • Sleeps 2

View all photos for Superior King Room-Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Superior King Room-Non-Smoking

  • Sleeps 2

View all photos for Ada Accessible Deluxe 2 Queen Beds With Roll-in Shower Smoke Free

Desk, blackout curtains, free WiFi, bed sheets

Ada Accessible Deluxe 2 Queen Beds With Roll-in Shower Smoke Free

  • Sleeps 4

View all photos for Ada Accessible Deluxe King Smoke Free

Desk, blackout curtains, free WiFi, bed sheets

Ada Accessible Deluxe King Smoke Free

  • Sleeps 2

View all photos for Premium 2 Queen Beds Smoke Free (Get More:Upgraded Bedding And Snack Box)

Desk, blackout curtains, free WiFi, bed sheets

Premium 2 Queen Beds Smoke Free (Get More:Upgraded Bedding And Snack Box)

  • Sleeps 4

View all photos for Ada Premium King With Roll-in Shower Smoke Free

Desk, blackout curtains, free WiFi, bed sheets

Ada Premium King With Roll-in Shower Smoke Free

  • Sleeps 2

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About this property

Comfort Inn San Antonio Northeast

Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, ATM/banking services, free breakfast, and a vending machine are onsite.
Comfort Inn San Antonio Northeast offers 57 accommodations with coffee/tea makers and complimentary toiletries. 50-inch flat-screen televisions come with premium cable channels.

This San Antonio hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn San Antonio Northeast. During your stay, you'll be close to Morgan's Wonderland. Enjoy features like free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free breakfast offered
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Amenities include laundry facilities, an ATM, and a vending machine
  • 10 minutes by car from North Star Mall and 13 minutes from Frost Bank Center
Free breakfast is available. Public spaces have free WiFi and wired Internet. Comfort Inn San Antonio Northeast also features a vending machine, coffee/tea in a common area, and laundry facilities. A complete renovation of Comfort Inn San Antonio Northeast was completed in February 2024.

This San Antonio hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites North Ih 35 Hotel
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites North Ih 35 San Antonio
Quality Suites North IH 35
Red Roof PLUS+ San Antonio Northeast Hotel
Red Roof PLUS+ San Antonio Northeast San Antonio
Red Roof PLUS+ San Antonio Northeast Hotel San Antonio

Comfort Inn San Antonio Northeast Reviews

Reviews

6.6
Rating 10 - Excellent. 45 out of 143 reviews
Rating 8 - Good. 25 out of 143 reviews
Rating 6 - Okay. 24 out of 143 reviews
Rating 4 - Poor. 16 out of 143 reviews
Rating 2 - Terrible. 33 out of 143 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Guadalupe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
They had zero vending machines and wanted to charge $1 for every item purchased on card. Would only swap out towels refused to give extra towels . Rooms were not cleaned throughly between days we stayed.
Stayed 2 nights in Dec 2025

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Noisy bed with metal skirt made seriously loyd booming noise everytime we moved. Room echoed, inadequate lamp light in poorly designed eating area; needs a couch or something instead. Charged $25 for early check-in of 2 hours at 13:47 in afternoon. Man at front desk very unfriendly & hard to understand. Wash & dry is $7, why? What is the +plus.....had better experience at Motel 6. Would like my $25 back since it was after 12 noon and shouldn't have been charged.
Stayed 2 nights in Dec 2025

2/10 Terrible

karina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms, elevator not working having to use stairs and rude make Middle Eastern receptionist
Stayed 1 night in Nov 2025

2/10 Terrible

Warren

Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel ever disgusting and rude staff
Stayed 1 night in Nov 2025

8/10 Good

Adrian

Stayed 4 nights in Sep 2025

10/10 Excellent

JoAnn

Stayed 1 night in Oct 2025

2/10 Terrible

Adriana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty not well clean, it look like the blanket needed a wash, the bathtub had hair and a dirty towel in it. The a/c leaking water. No water, soup for hands. No bending matching for us to get a drink, elevator not working. A lot more and I have pictures to prove it. Noisy bed, toilet not clean.
Stayed 2 nights in Oct 2025

8/10 Good

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

Andrea, Keller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, everything was great
Stayed 1 night in Oct 2025

2/10 Terrible

Kodi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk was very rude and racist. My boyfriend came in around 30 minutes after me (he is african-american) and he refused to let him upstairs into the room. It was an insanely ridiculous experience. I got my things and left immediately
Stayed 1 night in Oct 2025

10/10 Excellent

Braulio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator did not work. The hotel was under construction and was not giving a warm cosy feeling like I expected no tables or chairs in lobby just an open space not very inviting. Over all it was a good stay and very clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Janyiah

Stayed 2 nights in Oct 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It seemed as the property was possibly being renovated.
Stayed 1 night in Oct 2025

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV did not work, AC took hours to cool, dead roaches around the room, elevator didn’t work.
Stayed 1 night in Oct 2025

6/10 Okay

Kamuel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bed is squeaking and AC conditioner is sneaking water inside. Shower gel is all out. Other than that overall cleanliness is okay.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 28 nights in Aug 2025

8/10 Good

Frank

Stayed 1 night in Sep 2025

6/10 Okay

Camron

Stayed 3 nights in Sep 2025

6/10 Okay

Tommie

Stayed 5 nights in Aug 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was newly renovated. Only a few more vehicles than mine.
Stayed 1 night in Sep 2025

2/10 Terrible

Jenae

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was nasty. Staff turned off lights at the property. Staff was weird
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

jennifer

Stayed 2 nights in Aug 2025

2/10 Terrible

Ulises

Disliked: Cleanliness, property conditions & facilities
The beds were extremely stained, the pillows were yellow and had hairs, and the restroom had pee stains. We just stayed because it was 12am and we were going to sleep for a couple of hours before heading home. Extremely bad experience.
Stayed 1 night in Aug 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in for a certain room. We were asked if we could stay in a different room. Told the front desk, that i have reserved the room for a reason. Then she said it is not available. So she moved us to certain room. Beddings are folded but it is super dirty and had stains. I told the front desk about it, she said she is nit aware of how the room is clean or not. She moved us to different room but the beddings has visible stains and even the table is not propoerly wiped off. At this time we were so tires to mive to a different hotel. I picked this inn due to the great reviews. Lesson learned. Also my security deposit over charge of 2 dollars that hasnt been credited back.
Stayed 1 night in Aug 2025