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Candlewood Suites San Antonio - Fort Sam Houston

2.5 star property

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Photo gallery for Candlewood Suites San Antonio - Fort Sam Houston

A hotel reception area with a reception desk, a waiting area with chairs, a dining area with tables and chairs, and a hallway leading to other rooms.
Reception
Front of property
A hotel with a sign reading 'Candlewood Suites by IHG,' featuring a modern building with multiple windows and a well-maintained lawn.
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
6900 N Interstate 35, San Antonio, TX, 78218
  • Place, James Park
    ‪4 min drive‬
  • Place, River Walk
    ‪11 min drive‬
  • Place, Alamodome
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

A modern hotel room with a kitchenette, a flat-screen TV, a comfortable chair with a tray table, and a lamp.

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Mobility Accessible (Roll-In Shower)

A modern hotel room with a kitchenette, a flat-screen TV, a comfortable chair with a tray table, and a lamp.

Room, Multiple Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Studio Suite

A modern hotel room with a kitchenette, a flat-screen TV, a comfortable chair with a tray table, and a lamp.

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Hearing Accessible, Non Smoking

A hotel room with a bed, a bedside lamp, a framed picture on the wall, a kitchenette with cabinets, and a television.

Studio Suite, 1 King Bed, Hearing Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Hearing Accessible, Non Smoking

A bedroom with a bed, a wardrobe, a TV stand, and a heater.

Studio, 2 Queen Beds, Hearing Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds

A hotel room with two beds, a large window with curtains, a wooden headboard, and a nightstand with a lamp.

Studio Suite, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

A hotel room with a bed, a bedside lamp, a framed picture on the wall, a kitchenette with cabinets, and a television.

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower, Hearing Accessible)

A modern bathroom with a shower, toilet, sink, and towel rack.

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower, Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites San Antonio - Fort Sam Houston

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites San Antonio - Fort Sam Houston offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

During your stay at Candlewood Suites San Antonio - Fort Sam Houston, you'll be close to San Antonio Zoo and Aquarium. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from River Walk and 11 minutes from Tower of the Americas
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Candlewood Suites San Antonio - Fort Sam Houston. Free self parking is available.

This San Antonio hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and other events) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pulse Pnt Stes At Fort Sam Hou Hotel
Pulse Pnt Stes At Fort Sam Hou San Antonio
San Antonio Stay Point Suites Fort Sam Houston
Pulse Pnt Stes At Fort Sam Hou Hotel San Antonio
Independent (SPHC) Pulse Pnt Stes at Fort Sam Hou
SureStay Plus by Best Western San Antonio Fort Sam Houston

Candlewood Suites San Antonio - Fort Sam Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, staff was pleasant.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place! Staff go above and beyond. Hotel just has a positive vibe. That’s why we came back
Stayed 1 night in Feb 2026
Verified

8/10 Good

Scott Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The overall hotel is very nice. There is no pool or jacuzzi like pictures show on the web. The staff were great though and super helpful. The desk clerk Ray was an absolute enjoyful experience to deal with and super friendly. Over all a good stay. Just beware of the sidewalks as 2 of outlet party fell at different times due to them being in even and not marked.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Description said pool at the hotel there's no pool at it,😞
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness
Disliked: Staff & service
Staff at the front desk were extremely friendly and very helpful. We stayed for 4 nights and 5 days , and not once did any of the house maids came to take our trash , bring towels or toilet paper. We had to keep going to the front desk to ask for these things. And again the whole trip we had our food and trash building up and the room started to smell like food. Overall our stay was good but wish the maids came in and freshened up the room.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Donette

Liked: Cleanliness
Disliked: Amenities
Weird smell no breakfast or even coffee construction
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water not hot
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Casey

Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Mario

Stayed 1 night in Feb 2026