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stayAPT Suites San Antonio-Lackland

2.5 star property

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Courtyard
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Full-sized fridge, microwave, oven, stovetop
Full-sized fridge, microwave, oven, stovetop
1 bedroom, individually furnished, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
9923 Ingram Rd, San Antonio, TX, 78251
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪4 min drive‬
  • Place, Westover Hills Lung Center
    ‪5 min drive‬
  • Place, Ingram Park Mall
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Double Queen Suite

Full-sized fridge, microwave, oven, stovetop

Double Queen Suite

9.2 out of 10
Wonderful
(109 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

Full-sized fridge, microwave, oven, stovetop

King Suite

9.6 out of 10
Exceptional
(27 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for ADA Double Queen Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA Double Queen Suite

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for ADA King Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA King Suite

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

stayAPT Suites San Antonio-Lackland

Hotel in San Antonio with free parking
A fitness center, laundry facilities, and barbecue grills are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine. Weekly housekeeping is available.
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
StayAPT Suites San Antonio-Lackland's great location gets high marks from our customers. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by car from Lackland Air Force Base and 14 minutes from San Antonio River
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of stayAPT Suites San Antonio-Lackland, you'll find a fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly stayAPT Suites San Antonio-Lackland also features a picnic area, laundry facilities, and an elevator. Free self parking is available.

This San Antonio hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 520 out of 743 reviews
Rating 8 - Good. 137 out of 743 reviews
Rating 6 - Okay. 53 out of 743 reviews
Rating 4 - Poor. 15 out of 743 reviews
Rating 2 - Terrible. 18 out of 743 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

xiaoqing

Stayed 2 nights in Aug 2025

8/10 Good

Giselle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean nice big rooms property is very nice but staff is nowhere to be found even at check in
Stayed 3 nights in Sep 2025

10/10 Excellent

Javier Alejandro

Liked: Cleanliness, property conditions & facilities
It was a bit difficult the check in because the app was buggy and there was no one in the reception and I arrived in working hours
Stayed 1 night in Sep 2025

4/10 Poor

Troyann

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I like the idea and concept of what is being offered. My primary concern is housekeeping. If you offer pet friendly that's a choice but each room should still be cleaned independently. As a person with severe pet allergies, I checked in late and immediately started itching, swelling and uncomfortable throat itching as well. Luckily i had some meds just in case. The room needs some love, there are markings on the wall, chipped paint from furniture and stains on the couch. The curtain in the bathroom should be white but the bottom is quite brown as well as stains on the towel, fitted sheet and the top blanket. I couldnt say in all honesty that I'm okay with this stay. They offered to change ny room but i dont believe it could've been better. If i had a more fluid budget or even a refund, I would have went somewhere. Thankfully this was a short stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Stayed 1 night in Jun 2025

6/10 Okay

rose

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice had to get adjusted to the keyless entry.
Stayed 1 night in Sep 2025

6/10 Okay

Stacy

Business traveller
Liked: Cleanliness, staff & service

Comfortable and affordable but...

Overall it was comfortable, clean and easy to get to. The shower was horrible, it sprayed everywhere. There was a separate hose sprayer as well, which was worse than the shower head. Both needed to be replaced. There was a full kitchen including an oven, which is why I picked the place, but there were no pans to use in the oven nor any oven mits. There was also no soap...no hand soap and no dish soap.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Stayed 2 nights in Aug 2025

10/10 Excellent

Elbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room. Close to multiple dining options.
Stayed 3 nights in Sep 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, staff were hard to find at times, but self check in made it work even though they weren’t around. It was a little lot with car alarms going off both nights but not much they could have done about it. We would stay there again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Stayed 2 nights in Aug 2025

10/10 Excellent

candy, san angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Anahi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Beeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and property very clean. Would have enjoyed more if they had a swimming pool.
Stayed 3 nights in Aug 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, room comfort

TLC needed

We have stayed here several times but this time there were too many guests with dogs (that were not quiet). The room we stayed in needs some attention; flickering lights in kitchen, very noisy A/C (constant sound of running water), stains on sofa cushions.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Raciel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff specially a lady name Nicole, definitly i will go back, exelent price and location, if smething to improve its the floor was a litlle duty but other than that was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome
Stayed 2 nights in Aug 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

MARIA

Stayed 3 nights in Aug 2025

10/10 Excellent

virginia de los angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Muy limpio todo cómodo y muy amable sus trabajadores… lo recomiendo
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Quiet room. Room 326 needs to be addressed. Stains on furniture. Remotes need new batteries. Bathroom door needs adjustment.
Stayed 1 night in Aug 2025

10/10 Excellent

Julio, Bothell

Stayed 1 night in Aug 2025