stayAPT Suites San Antonio-Lackland

2.5 star property

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Courtyard
Property video
1 bedroom, individually furnished, desk, laptop workspace
Exterior
Full-sized fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
9923 Ingram Rd, San Antonio, TX, 78251
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪4 min drive‬
  • Place, Ingram Park Mall
    ‪5 min drive‬
  • Place, Joint Base San Antonio
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

Double Queen Suite

9.4 out of 10
Exceptional
(113 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

King Suite

9.6 out of 10
Exceptional
(27 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

ADA Double Queen Suite

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

ADA King Suite

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

stayAPT Suites San Antonio-Lackland

Hotel in San Antonio with free parking
A fitness center, laundry facilities, and barbecue grills are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine. Weekly housekeeping is available.
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
StayAPT Suites San Antonio-Lackland's great location gets high marks from our customers. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • 13 minutes by car from Lackland Air Force Base and 8 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of stayAPT Suites San Antonio-Lackland, you'll find a fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly stayAPT Suites San Antonio-Lackland also features a picnic area, laundry facilities, and an elevator. Free self parking is available.

This San Antonio hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 537 out of 770 reviews
Rating 8 - Good. 144 out of 770 reviews
Rating 6 - Okay. 56 out of 770 reviews
Rating 4 - Poor. 15 out of 770 reviews
Rating 2 - Terrible. 18 out of 770 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, and clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and accommodating staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Chukwudi

Travelled with family, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay. Beautiful apartment
Stayed 5 nights in Nov 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean, the staff was very nice and helpful! I love that the rooms are like mini apartments! There was a little kitchen with a sink, dishwasher, refrigerator, microwave and stove. We were able to save money by going to the store and buying food to cook instead buying food out the entire time! We were in San Antonio for our son’s BMT graduation and this was the perfect place to stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jermaine

Stayed 7 nights in Oct 2025

10/10 Excellent

Desiree

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great area clean room and spacious room
Stayed 4 nights in Oct 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great customer service
Stayed 3 nights in Nov 2025

10/10 Excellent

Jaqueline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were super clean, loved that you can also log in into the app and have a digital card. I would definitely be staying here again !!!
Stayed 2 nights in Oct 2025

2/10 Terrible

Donell

Stayed 5 nights in Oct 2025

6/10 Okay

Patrice

Travelled with group
Liked: Amenities, property conditions & facilities
The tub in room 205 is nasty i had to shower in my crocs 🙃. Staff was nice the one person that did the front desk and cleaning 🙃 would i stay nope
Stayed 3 nights in Nov 2025

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Clean, very friendly and helpful staff. Very easy check in and check out. Such a comfortable, small aoartment!
Stayed 2 nights in Nov 2025

10/10 Excellent

diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cute room. It felt like a 1 bedroom apartment and was super clean. There was a full kitchen with a dishwasher. I could live there it was so nice and cute. Also very quiet and lots of free parking. Will stay here again for sure.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and friendly staff
Stayed 3 nights in Oct 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, amenities
The staff was friendly and professional. Ammenities were as described and convenient. And the location was central to everything. Our only criticism is for some reason, noise just seemed amplified more than normal. And our last night sleep was disrupted by the guest in the next room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Arianna

Stayed 1 night in Nov 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Christina Marie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We enjoyed our stay We will definitely be booking again ☺️
Stayed 2 nights in Oct 2025

6/10 Okay

channel

Business traveller
Disliked: Cleanliness, property conditions & facilities

One and done

Room was not cleaned properly and bed was uncomfortable and was wasn’t in best condition stuff on wall and dirty door.. one and done for me..
Stayed 2 nights in Oct 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Oct 2025

10/10 Excellent

ARACELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe area . They had security at night. It was close to many restaurants and stores . Very clean rooms . Highly recommend
Stayed 1 night in Oct 2025

6/10 Okay

JORGE MEDRANO

Travelled with family
Disliked: Staff & service
Stay was ok overall but there were no towels or toilet paper left in our room. We had to call for room service and they close during the night. Someone still came to deliver towels but it was an inconvenience
Stayed 2 nights in Oct 2025

8/10 Good

Cameron

Stayed 1 night in Oct 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2025

2/10 Terrible

Aletha

Stayed 2 nights in Oct 2025