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stayAPT Suites San Antonio-Lackland

2.5 star property

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Photo gallery for stayAPT Suites San Antonio-Lackland

Courtyard
Property video
Exterior
A hotel room with two single beds, a desk, and a chair.
A modern kitchen with a granite countertop, black chairs, and a built-in dishwasher.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
9923 Ingram Rd, San Antonio, TX, 78251
  • Place, Ingram Park Mall
    ‪5 min drive‬
  • Place, Joint Base San Antonio
    ‪5 min drive‬
  • Place, Lackland Air Force Base
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Double Queen Suite

A modern kitchen with dark cabinetry, stainless steel appliances, a granite countertop, and a bar area.

Double Queen Suite

9.2 out of 10
Wonderful
(120 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

A modern kitchen with dark cabinetry, stainless steel appliances, a granite countertop, and a bar area.

King Suite

9.6 out of 10
Exceptional
(28 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for ADA Double Queen Suite

A hotel room with two single beds, a desk, and a chair.

ADA Double Queen Suite

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for ADA King Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA King Suite

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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About this property

stayAPT Suites San Antonio-Lackland

A 24-hour fitness center, laundry facilities, and barbecue grills are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine. Weekly housekeeping is available.
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include double sofa beds and kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
StayAPT Suites San Antonio-Lackland's great location gets high marks from our customers. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the value of their stay and the location
  • 13 minutes by car from Lackland Air Force Base and 8 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of stayAPT Suites San Antonio-Lackland, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly stayAPT Suites San Antonio-Lackland also features a picnic area, laundry facilities, and an elevator. Free self parking is available.

This San Antonio hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 578 out of 829 reviews
Rating 8 - Good. 154 out of 829 reviews
Rating 6 - Okay. 59 out of 829 reviews
Rating 4 - Poor. 18 out of 829 reviews
Rating 2 - Terrible. 20 out of 829 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Antrinette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amenities were great. Perfect for a larger family.
Stayed 2 nights in Feb 2026

10/10 Excellent

George

Stayed 5 nights in Jan 2026

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and accommodating. We got there a day early and stayed an extra day. Very much inviting and friendliest group of ladies that work there. Highly recommend for families that are in the area for BMT Graduation.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosalie

Stayed 2 nights in Jan 2026

10/10 Excellent

Elbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

sonia

Stayed 1 night in Jan 2026

6/10 Okay

Paige

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The establishment was clean. The walls did have some damages but nothing significant. I never received an email letting me know my room was ready so I wasn’t able to check in via the app. I had to call to verify if my room was ready. Staff was very nice. I have 4 guest but there was only 3 sets of towels in the room so we had to ask for more and that was a little inconvenient.
Stayed 1 night in Jan 2026

8/10 Good

Aleister

Stayed 1 night in Jan 2026

8/10 Good

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia

Stayed 1 night in Dec 2025

8/10 Good

Rebekah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The shower curtain was stained and the bed sheets were also.
Stayed 2 nights in Jan 2026

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Parking lot monitored by security
Stayed 1 night in Dec 2025

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big big with multiple beds and great for family travel or extended stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Calvin

Stayed 9 nights in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
I will definitely booked again. Spotless clean.comfy beds etc
Stayed 1 night in Dec 2025

6/10 Okay

Joshua

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Booked a king suite was checked into a two queen after 14 hours of driving i didn't have the energy to back to the lobby and move my stuff.
Stayed 5 nights in Dec 2025

8/10 Good

Yaritza

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and the room it was very good to stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Stacy, Jacksonville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The floor was dirty and the air conditioning did not work in our first room but the staff was amazing moving us to another room. The manager is always accommodating and super nice. You can tell she expects the same of her employees.
Stayed 2 nights in Dec 2025

8/10 Good

Edward

Stayed 2 nights in Dec 2025

10/10 Excellent

Pedro, Montgomery

Liked: Property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Kuei Yu

Liked: Staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great staff
Stayed 2 nights in Dec 2025

8/10 Good

SHEILA

Stayed 4 nights in Dec 2025

10/10 Excellent

Raul

Stayed 1 night in Nov 2025