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SureStay Plus by Best Western San Antonio Airport

2.5 star property

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Photo gallery for SureStay Plus by Best Western San Antonio Airport

Property amenity
Egyptian cotton sheets, down duvets, blackout curtains
Exterior
Lobby
BBQ/picnic Area

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

View in a map
11355 San Pedro Ave, San Antonio, TX, 78216
  • Place, Bowlero San Antonio
    ‪1 min drive‬
  • Place, Concentra
    ‪2 min drive‬
  • Place, Embassy Miniature Golf
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

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  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 931 reviews
The price is €61
includes taxes & fees
23 Nov - 24 Nov
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About this property

SureStay Plus by Best Western San Antonio Airport

Hotel in San Antonio with free breakfast and a health club
This hotel features an outdoor pool, a health club, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
SureStay Plus by Best Western San Antonio Airport offers 61 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus by Best Western San Antonio Airport. During your stay, you'll be close to North Star Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • 12 minutes by car from Alamo and 13 minutes from Henry B. González Convention Center
SureStay Plus by Best Western San Antonio Airport offers its guests an outdoor pool and a health club. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. SureStay Plus by Best Western San Antonio Airport also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges USD 2.50 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of USD 2.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 9 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Plus Hotel Best Western San Antonio Airport
SureStay Plus Best Western San Antonio Airport
Super 8 San Antonio Airport
Surestay Plus By Best Antonio
SureStay Plus by Best Western San Antonio Airport Hotel
SureStay Plus Hotel by Best Western San Antonio Airport
SureStay Plus Hotel By Best Western San Antonio North 281 N
SureStay Plus by Best Western San Antonio Airport San Antonio

Reviews

SureStay Plus by Best Western San Antonio Airport Reviews

6.8

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 338 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 122 out of 1002 reviews
Rating 2 - Terrible. 182 out of 1002 reviews

Reviews

6/10 Okay

charles

Disliked: Staff & service, amenities, property conditions & facilities
Bed confort was good but the place is outdated and old loud planes fly over and keep you up all night, front fest wasn’t that friendly
Stayed 2 nights in Aug 2025

4/10 Poor

Fabian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

AC system is non functional in the corridor and almost unbearable to be in. The pool is unusable and visually reprehensible. Rooms were dated and the only saving grace was a comfortable bed. The coffee machine was non-functional, the tub and fixtures were horrible.
Stayed 1 night in Aug 2025

6/10 Okay

Jorge Humberto

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Not handicap friendly

This hotel is not handicap friendly. No Elevator and handicap parking is to far away from entrance. did not have any breakfast by 8:30 am it was cold and empty of product
Stayed 1 night in Jul 2025

8/10 Good

Herbert

Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

2/10 Terrible

Rita

Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

4/10 Poor

Sylvia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eggs,sausage everyday not sufficient. Not provide

Stayed 3 nights in Aug 2025

2/10 Terrible

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Stayed 1 night in Aug 2025

6/10 Okay

Sheila

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Veds were co.py, staff nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

CLAUDE

Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, well lit parking and a selection of breakfast items including a hot meal.
Stayed 1 night in Jul 2025

4/10 Poor

Cyntwanisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
My room was not clean at all. Floor and restroom had hair all over it from the previous person. There trash in the window seal of the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stevan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy
Stayed 1 night in May 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t stay there

Employees do not know how to respect. Maintenance very poor. We could smell drugs all through the hallways. People sleeping in vehicles. Employees look at you rude when eating breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Victoria

Stayed 1 night in Jul 2025

6/10 Okay

Samuel, Edinburg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Get what you pay for.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Stayed 2 nights in Jul 2025

10/10 Excellent

Stevan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in May 2025

2/10 Terrible

Meghan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again paying these thieves

Terrible customer service. Crappy breakfast. Paid for a night and they would correct the dates for me to stay another night they ended up charging me twice for the same night even though I already had a room. It was supposed to be for next night and they charged me for 2 rooms foe the same night. They admitted to me and hotels.com that it was their fault and that they (the hotel themselves) did in fact collect my $50. They refused to let me stay for the night I paid for simply because they put it as a no show. I was already there in a room so why would I check into another? They realized the mistake yet still denied any responsibility or reconciliation. Just a bunch of crooked. Do not waste your time here.
Stayed 1 night in Jul 2025