Best Western Sea World/Lackland AFB NW Hotel & Suites

2.5 star property

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Photo gallery for Best Western Sea World/Lackland AFB NW Hotel & Suites

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Indoor pool
Lobby
Desk, laptop workspace, soundproofing, iron/ironing board
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
143 Richland Hills Drive, San Antonio, TX, 78245
  • Place, K1 Speed
    ‪2 min drive‬
  • Place, Ingram Park Mall
    ‪3 min drive‬
  • Place, Joint Base San Antonio
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Suite, Multiple Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Accessible King Suite with Bathtub

  • Sleeps 4

Accessible King Suite with Roll in Shower

  • Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Three Queen Suite

  • Sleeps 6

Accessible Suite with One King Bed and One Queen Bed and Bathtub

  • Sleeps 4

Accessible King Suite With Sofabed-Non Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, 2 Flat Screen Tvs, Sitting Area, Non-Smoking, Full Breakfast

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Sofabed, 2 Flat Screen Tvs, Microwave And Refrigerator, Non-Smoking, Full Breakfast

  • Sleeps 6

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, 2 Flat Screen Tvs, Sitting Area, Non-Smoking, Full Breakfast

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Accessible Two Queen Suite

  • Sleeps 6

King Room with Sofa Bed

  • Sleeps 4

Similar properties

About this property

Best Western Sea World/Lackland AFB NW Hotel & Suites

An indoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available once per stay.
Best Western Sea World/Lackland AFB NW Hotel & Suites offers 72 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Sea World/Lackland AFB NW Hotel & Suites. During your stay, you'll be close to Lackland Air Force Base. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy drinks at the pool bar
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 13 minutes by car from Lackland Air Force Base and 15 minutes from River Walk
Best Western Sea World/Lackland AFB NW Hotel & Suites offers its guests an indoor pool, a hot tub, and a fitness center. You can enjoy a drink at the pool bar. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Sea World/Lackland AFB NW Hotel & Suites. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:30 AM
  • A poolside bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Hotel Seaworld
Sleep Inn Seaworld
Sleep Inn & Suites Near Seaworld Hotel San Antonio
Sleep Inn And Suites Near Seaworld
SureStay Plus Hotel Best Western San Antonio SeaWorld
SureStay Plus Hotel Best Western SeaWorld
SureStay Plus Best Western San Antonio SeaWorld
SureStay Plus Best Western SeaWorld
Sleep Inn & Suites Near Seaworld Hotel San Antonio
Sleep Inn Suites near Seaworld
SureStay Best SeaWorld
SureStay Plus Hotel by Best Western San Antonio SeaWorld Hotel

Best Western Sea World/Lackland AFB NW Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 95 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
So the room itself was very good. The location was very good as well. The rooms were very big with a very big bed. I think it was a king size bed, but it was very big. The only thing that I had an issue with they had no hot water in that hotel that weekend. I stayed there, but other than that I would definitely stay there again
Stayed 2 nights in Dec 2025

10/10 Excellent

Rodolfo

Stayed 2 nights in Oct 2025

4/10 Poor

Dr. Marcelo

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Não tinha água quente! Os funcionários não se importam com os hospedes parecem aborrecidos e a localização não é a melhor
Stayed 2 nights in Dec 2025

4/10 Poor

Brenda

Stayed 1 night in Dec 2025

2/10 Terrible

rabindra

Stayed 1 night in Dec 2025

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Vanesa

Stayed 1 night in Dec 2025

2/10 Terrible

Keishla

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
There was no hot water and i was not advised until after i checked in causing issues with getting a refund to be able to check in at any other place
Stayed 1 night in Dec 2025

4/10 Poor

Skyler

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
They didnt have hot water pretty much the entire time we stayed there. We booked for 8 days so we didnt really have a choice. They also for sure had bed bugs considering I got bit. I recognize the pattern. Took precautions to not bring them home.
Stayed 8 nights in Dec 2025

4/10 Poor

Sergio

Liked: Cleanliness, staff & service, amenities
No hotwater on the bathroom
Stayed 1 night in Dec 2025

2/10 Terrible

Devida

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I chose this Hotel because I thought it would be a nice stay and close to where I needed to be. I arrived after driving over 21hrs. And just wanted to relax in my room that was booked. I took the elevator and it needs serviced badly. It sounds broken or like it’s about to snap. It did see that there certificate expires on December 5,2025 I did not feel safe taking it. Hopefully someone gets this taken care of because safety issue. Room and the comforter was dirty with brown spots all over it. The people above my room had children that would not stop running around whatsoever. So I went to the front desk and asked if I could be moved the women said there was nothing she could do because I paid more for that room. I told her I’d like a different room and she said there was nothing she could do about the price and put me into another room. The ceiling was leaking water all over the bathroom. And was ready to fall through. I noticed also with this room the room was not cleaned properly. Looked dirty. So again I had to go back downstairs and ask for another room. The next room I was given was better than the first two but the toilet was not cleaned. And again the spots on sheets and comforters is unsettling. I paid for 3 nights and only stayed two. I was ready to go because of the way the rooms looked and nothing got done. It also says free breakfast and every time I went down there was no biscuits to go with the eggs and sausage. I do not recommend this hotel. I never even recei
Stayed 4 nights in Nov 2025

8/10 Good

Kaprella

Stayed 2 nights in Dec 2025

2/10 Terrible

Jessica

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Had to request to get another room. The room they have is was dirty sheets plus the shower was dirty also and it smelled bad. The other room they have is was ok but restroom was also dirty we had to clean it
Stayed 2 nights in Dec 2025

10/10 Excellent

adebayo

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The staff which consisted of a lovely lady who was kind and helped out with anything we needed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Patricia

Stayed 6 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Nuce
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher, Lawrenceville

Liked: Cleanliness, property conditions & facilities
Great room and amenities.
Stayed 3 nights in Oct 2025

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff were pleasant and respectful. Only wish there was someplace to sit outside in the sun.
Stayed 2 nights in Nov 2025

6/10 Okay

Sindhu

Decent hotel in a convenient location
Stayed 1 night in Nov 2025

2/10 Terrible

Carola

Disliked: Cleanliness, staff & service, amenities
The hotel in general was horrible
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
Phenomenal. An amazing change from our previous hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Jeniffer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. check in was super easy. our room didn’t have a closet door but that was our least worry. staff was friendly. loved they have a snack / drink vending machine. But, i do believe there should be more variety of breakfast like pancakes, ham and egg, maybe beans and tortillas. etc, something different. We will definitely be coming back to stay.
Stayed 2 nights in Oct 2025