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Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Free daily buffet breakfast
Terrace/patio
Pool
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
5639 Rim Pass, San Antonio, TX, 78257
  • Place, The Rim Shopping Center
    ‪7 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪19 min walk‬
  • Place, The Shops of La Cantera
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(86 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Desk, laptop workspace, free WiFi, bed sheets

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

King Room With Walk-in Shower

  • Sleeps 2

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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 2,191 reviews
The price is €60
includes taxes & fees
21 May - 22 May
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About this property

Tru By Hilton San Antonio At The Rim, Tx

Along with a 24-hour fitness center, this hotel has a 24-hour business center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite.
Tru By Hilton San Antonio At The Rim, Tx offers 106 air-conditioned accommodations with hair dryers and complimentary toiletries. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Tru By Hilton San Antonio At The Rim, Tx gets good marks from our customers. During your stay, you're just a quick walk from The Rim Shopping Center. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • 9 minutes by foot from The Rim Shopping Center and a 4-minute drive from The Shops of La Cantera
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Tru By Hilton San Antonio At The Rim, Tx also features a 24-hour fitness center, a front-desk safe, and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1011 reviews
Rating 8 - Good. 198 out of 1011 reviews
Rating 6 - Okay. 88 out of 1011 reviews
Rating 4 - Poor. 32 out of 1011 reviews
Rating 2 - Terrible. 40 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Ramiro

Stayed 1 night in Jan 2026

2/10 Terrible

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We traveled into SA late at night and checked in. We were exhausted and once we had settled in my son found bed bugs in the bed not one not two but several we called the front desk and were given another room we would have stayed somewhere else but like i said we were exhausted. I definitely will never stay here again. We have video of the bugs crawling.
Stayed 1 night in Jan 2026

8/10 Good

Laura

Business traveller
The hotel is a great place to stay, convenient location for me. I also fell safe in the location at The Rim. A couple of things I did not like this time is 1 paying for parking, I’m In SanAntonio once a month so repeat customer and with out any added benefit as security patrolling the parking lot so what is the $10.00 a night being used for and second the window shade was broken in the room I was in. No way to get any sunlight in my room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gustabo

Stayed 1 night in Jan 2026

10/10 Excellent

leo

Stayed 2 nights in Jan 2026

8/10 Good

yanice

Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Breakfast was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Asher

Stayed 3 nights in Jan 2026

8/10 Good

Alexa

Stayed 2 nights in Jan 2026

8/10 Good

Domonique

Liked: Cleanliness, amenities, property conditions & facilities
I was nice, house keeping was hsving a conversation innthebhallway yellingntoneachnotherbfr9mndifferemt hlroom ss thry cleaned, not acceptable, essential in the morning
Stayed 2 nights in Jan 2026

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2026

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good clean rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

george

Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place to stay from check in to the room. Friendly staff all around. Breakfast was great! Have a pool table in the lobby to hang out & play a bit. Will be coming back here for sure.
Stayed 2 nights in Jan 2026

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel lobby was nice, clean, and felt very new. I did have to wait about 8 minutes before someone came to the front desk. When he arrived, he asked how he could help, but the check-in interaction was very minimal. Our room was clean and nice, but very small. Our pack ’n play didn’t fit in the room, so we had to place it by the window. We also kept hearing strange noises during our stay, which turned out to be the refrigerator. Overall, it was a nice stay, but the room size and front desk experience could be improved.
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfy! Breakfast was very delicious and had
Stayed 1 night in Jan 2026

10/10 Excellent

Marcia R

Stayed 4 nights in Dec 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quick & easy!
Stayed 1 night in Jan 2026

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2026

8/10 Good

Kelsey

Stayed 1 night in Jan 2026

8/10 Good

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
Very good and convenient location!!! Coach Al
Stayed 1 night in Jan 2026

10/10 Excellent

CHRISTIAN ALEJANDRO

Stayed 1 night in Jan 2026

10/10 Excellent

Otis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and kind.
Stayed 1 night in Jan 2026

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026