Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Welcome to our hotel lobby, featuring a circular design with a central reception desk and comfortable seating areas.
Relax by the pool surrounded by a tiled deck and lounge chairs.
Enjoy a variety of snacks and beverages at this modern food service area, featuring a refrigerated display case and central counter.
Relax in the stylish lounge area with a comfortable seating arrangement and large window offering a view of the outside.
Relax in a cozy seating area with wicker chairs and a wooden table, surrounded by large windows.

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5639 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪7 min walk‬
  • Six Flags Fiesta Texas
    ‪19 min walk‬
  • The Shops of La Cantera
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(74 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(67 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel with free breakfast, a short walk to The Rim Shopping Center
Along with a 24-hour fitness center, this hotel has a 24-hour business center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite.
Tru By Hilton San Antonio At The Rim, Tx offers 106 air-conditioned accommodations with hair dryers and complimentary toiletries. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Tru By Hilton San Antonio At The Rim, Tx gets good marks from our customers. During your stay, you're just a quick walk from The Rim Shopping Center. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • 9 minutes by foot from The Rim Shopping Center and a 4-minute drive from The Shops of La Cantera
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Tru By Hilton San Antonio At The Rim, Tx also features a 24-hour fitness center, a front-desk safe, and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 878 reviews
Rating 8 - Good. 174 out of 878 reviews
Rating 6 - Okay. 78 out of 878 reviews
Rating 4 - Poor. 25 out of 878 reviews
Rating 2 - Terrible. 31 out of 878 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Hannah

Travelled with family

Sufficient for one night

The beds seemed very small, like doubles despite the fact they said they were queen. The room was a little smaller than hoped for but it was sufficient. It was some what clean but not sparkling. The person who checked us in was okay but not inviting. Stay was average.
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adriana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely good for our family since we have a fur baby and we were very welcomed with him..
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great easy time.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jewel, Carlsbad

Stayed 2 nights in Mar 2025

4/10 Poor

Deborah

It is very sad that y’all did not try to accommodate us when we paid for one night and we have no control of the hospital changing a surgery date and y’all would not extend our stay to the next day
Stayed 1 night in Apr 2025

6/10 Okay

Noah

Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Stayed 2 nights in Apr 2025

6/10 Okay

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2025

8/10 Good

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
several stays alway good
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here often I love the location
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Stayed 1 night in Mar 2025

10/10 Excellent

Martha, Houston

Stayed 1 night in Mar 2025

10/10 Excellent

Maria, lake jackson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The people working there were very nice. Easy check in and check out. The walls were very thin and we could hear the noise from the highway.
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Stayed 1 night in Mar 2025

8/10 Good

Riccardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good place. Clean, comfortable and friendly staff. Breakfast and gym were decent. Since i couldn't find a description of what was available in the gym: it had a treadmill, an elliptical and a bike. Some dumbbells (5, 25, 30, 35...50 lbs) - bit of a gap from 5 to 25 but ok. Some yoga mats and balls/balance things you can see in some review pics.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe property. Basic hotel. Did provide breakfast but it was basic items- eggs, waffles, cereal.
Stayed 2 nights in Mar 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

My stay was excellent will stay again in the future
Stayed 1 night in Mar 2025

10/10 Excellent

Fallon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having a bad time at a different hotel the night before, this place was a breath of fresh air. Beds were a little stiff but the room was very comfortable, great working AC and everything was clean. Their soaps and lotion in the bathroom wete really nice too. Good experience here!
Stayed 1 night in Mar 2025