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Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Snack bar
Pool
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
5639 Rim Pass, San Antonio, TX, 78257
  • Place, The Rim Shopping Center
    ‪7 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪19 min walk‬
  • Place, The Shops of La Cantera
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(74 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(83 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Desk, laptop workspace, free WiFi, bed sheets

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

1 King Bed Mobility with Walk in Shower

  • Sleeps 2

Similar properties

Exterior
Hilton Garden Inn San Antonio At The Rim
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 1,002 reviews
The price is €73
includes taxes & fees
4 Jan - 5 Jan 2026
Hilton Garden Inn San Antonio At The Rim

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel with free breakfast, 9-minute walk to The Rim Shopping Center
Along with a 24-hour fitness center, this hotel has a 24-hour business center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite.
Tru By Hilton San Antonio At The Rim, Tx offers 106 air-conditioned accommodations with hair dryers and complimentary toiletries. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Tru By Hilton San Antonio At The Rim, Tx gets good marks from our customers. During your stay, you're just a quick walk from The Rim Shopping Center. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • 9 minutes by foot from The Rim Shopping Center and a 4-minute drive from The Shops of La Cantera
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Tru By Hilton San Antonio At The Rim, Tx also features a 24-hour fitness center, a front-desk safe, and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1006 reviews
Rating 8 - Good. 199 out of 1006 reviews
Rating 6 - Okay. 88 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Aldo

Stayed 1 night in Sep 2025

8/10 Good

Natalia

Stayed 1 night in Sep 2025

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmina

Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here on a regular bases. My only complaint is the recent charge for parking
Stayed 2 nights in Sep 2025

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Claimed I only had one room

I got 2 rooms and front desk told me I only got one room I had to ask them to check again and it caused me a lot of anxiety. I had to ask them to check again and then it was found. The toilet paper holder was ripped off with wood and hotel put huge globs of hot glue to glue it half way back on. Trash bags were not set in the trash, left for us to do it.
Stayed 1 night in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Make room every other day

They only clean the room every other day! Next time I may look for other options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with overnight stay
Stayed 1 night in Sep 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aaron at the front desk provided amazing customer service. He was patient with all of my questions and super friendly and professional! It’s rare to receive customer service like that anymore so we really appreciated it!
Stayed 1 night in Sep 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rita, Carlsbad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

brianna

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

luiz

Stayed 1 night in Sep 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Star was rude. I regret booking this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort

Pagas por estacionamiento y no hay suficientes lug

Esta muy bien, esta limpio pero no me gusta que no tiendan la cama ni por solicitud, a mi parecer es la diferencia de rentar un Airbn. Cobran el estacionamento y ni siquiera había lugar, fuimos varios carros que nos quedamos sin estacionamiento y todavia pagar por eso NO ME GUSTÓ.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fernado

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im definitely staying there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was new and clean. Only issue was at a late check in, i was not ask if hilton member by receptionist and points were not given until next day after I told front desk. Morning person was very helpful and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Raul

Stayed 2 nights in Aug 2025

4/10 Poor

James

Travelled with family
Disliked: Amenities
Poor
Stayed 1 night in Aug 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025