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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Lobby
Free daily full breakfast
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪3 min drive‬
  • Place, Ingram Park Mall
    ‪4 min drive‬
  • Place, Joint Base San Antonio
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(104 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

Similar properties

Lobby
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,245 reviews
The price is €92
includes taxes & fees
15 Feb - 16 Feb
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel in San Antonio with a 24-hour fitness center and an indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru by Hilton San Antonio Lackland Sea World. During your stay, you'll be close to Lackland Air Force Base. You'll find features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by car from Lackland Air Force Base and 9 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. For a fee, parking is available.

This San Antonio hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5.41 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 49 per accommodation, per stay
  • 1.78 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.41 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 729 out of 1175 reviews
Rating 8 - Good. 232 out of 1175 reviews
Rating 6 - Okay. 96 out of 1175 reviews
Rating 4 - Poor. 57 out of 1175 reviews
Rating 2 - Terrible. 61 out of 1175 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

8/10 Good

Joe

Stayed 2 nights in Oct 2025

8/10 Good

Evelin

Stayed 1 night in Nov 2025

10/10 Excellent

Aseged

Liked: Cleanliness, amenities, property conditions & facilities
Excellent e
Stayed 4 nights in Oct 2025

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was clean and the room was really spacious. Only cons were the app didn't work and I wouldn't call it a full breakfast. Maybe a continental plus lol would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time here, is the best in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan Saldivar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast and breakfast staff was excellent. The experience however was different from previous visits to this same property. They need to disclose when booking that they charge for parking security per day. Also, i asked for some of the sample toothpaste at front desk. Which are those single use packets, generic and was charged for it! $2 per packet!!! That is outrageous. Will consider another property next time we are in the area, there are plenty of other choices near by.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thamires

Stayed 2 nights in Oct 2025

10/10 Excellent

Mahile

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

Prasanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with family and kids for a night while visiting sea world. Clean room and bathroom with hardwood floors, excellent hot breakfast with variety of choices, will definitely stay again. They charge $5 a night for self parking which can be avoided.
Stayed 1 night in Oct 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall, the hotel and rooms were clean and nice. We asked for a crib for the two nights we were there and they didn’t have one available on either of the nights. The breakfast area was broken into two opposite ends of the lobby which made things confusing and not easily manageable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Stayed 1 night in Sep 2025

10/10 Excellent

Janah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Heaven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandie

Stayed 2 nights in Sep 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2025

6/10 Okay

Shekima

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
It was ok for the time we started, the staff was great and came to our needs , if I had to stay longer then a week I wouldn't, other then that it was a 4.75 out of 10
This picture was on the Lobby after an ok breakfast.. again the staff made the place a little bit better.. because they were friendly and understanding.
Stayed 3 nights in Oct 2025

10/10 Excellent

MILAGROS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. A variety of items offered. Very clean well maintained hotel. Polite staff.
Stayed 3 nights in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, two hotels in one building. The separate breakfast set ups were a little confusing but both buffets are available for people staying in either hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Mariaelena

Liked: Cleanliness, staff & service, room comfort
The room I stayed had been remodeled but the bathroom doors did not even close all the way so the water ran all over the floor. And was pooling even under the shower… also, the hotel’s back entrance/exit door kept locking up so I after several times of walking around on the outside to get to my vehicle, I had to ask at the front desk if it was broken. It was quickly fixed….
Stayed 2 nights in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025