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Empire Inn

2.5 star property

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Photo gallery for Empire Inn

Exterior
Reception
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
294 E Hospitality Ln, San Bernardino, CA, 92408
  • Place, San Bernardino Golf Club
    ‪10 min walk‬
  • Place, Loma Linda University
    ‪3 min drive‬
  • Place, Loma Linda University Medical Center
    ‪4 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Standard room,1 King Bed,Pet friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Standard room,1 King Bed,Pet friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pet Friendly

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Pet Friendly

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Smoking, Pet Friendly

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Pet Friendly

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Smoking, Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Empire Inn

A business center, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out, and multilingual staff assistance.
Empire Inn offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Empire Inn. During your stay, you'll be within walking distance of San Bernardino Golf Club. Features include free WiFi in public areas and free self parking, plus a business center.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Amenities include a business center, a computer, and laundry facilities
  • 14 minutes by foot from San Bernardino Golf Club and a 4-minute drive from National Orange Show Events Center
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Empire Inn. Self parking is free.

Smoking is allowed in designated areas at this San Bernardino hotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

SureStay Plus Hotel Best Western San Bernardino South
SureStay Plus Best Western San Bernardino South
Best Western Hospitality Lane
Hospitality Lane
Empire Inn Hotel
Empire Inn San Bernardino
Empire Inn Hotel San Bernardino
SureStay Plus Hotel by Best Western San Bernardino South

Empire Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1006 reviews
Rating 8 - Good. 224 out of 1006 reviews
Rating 6 - Okay. 143 out of 1006 reviews
Rating 4 - Poor. 77 out of 1006 reviews
Rating 2 - Terrible. 101 out of 1006 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe and the workers are awesome :) we drove all the way for a concert and had a great stay :)
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

8/10 Good

Feliciano

Liked: Cleanliness
Buen servicio
Stayed 1 night in Nov 2025

4/10 Poor

Ricardo

Stayed 1 night in Nov 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

frankie

Liked: Cleanliness, staff & service, amenities
For someone that's a local it's the best foldable pricing hotel out of all of them yeah there's a lot of basic hotels but they'll charge a lot
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms low prices great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing. Lots of restaurants around the vicinity. Rooms are clean. Never have a problem there when I stay there it’s a hidden gem
Stayed 1 night in Oct 2025

10/10 Excellent

jesus

Stayed 1 night in Oct 2025

4/10 Poor

craig

Travelled with family, Travelled with pets
Disliked: Staff & service
Again...No ice available. Front desk suggested I go buy some. Next day, checking out with Sarah, I complained. She was sorry, pleasant and great to converse with, and was able to secure an appreciated partial refund.
Stayed 1 night in Oct 2025

10/10 Excellent

Ariel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Oct 2025

2/10 Terrible

Tyson

Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

8/10 Good

Brianna

Stayed 1 night in Oct 2025

10/10 Excellent

Luciano

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

4/10 Poor

Nicole

Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ahliyah

Stayed 3 nights in Oct 2025

10/10 Excellent

Fernando

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 3 nights in Oct 2025