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Galileo Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Galileo Boutique Hotel

A stone fireplace, a sofa, and a view of a snowy mountain landscape through large windows.
A cozy room with a view of a snowy village, a wooden cabin, and a lamp by the window.
Bar (on property)
Lobby lounge
A bottle being poured into a wine glass on a wooden table with a vase of flowers and a wooden sculpture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Calle Nubes, 20, Base Cerro Catedral, San Carlos de Bariloche, Rio Negro, 8400
  • Place, Bike Park Cerro Catedral
    ‪10 min walk‬
  • Place, Catedral Alta Patagonia
    ‪13 min walk‬
  • Place, Civic Center Bariloche
    ‪32 min drive‬
  • Airport, Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, Multiple Beds, Garden View (Junior Suite King + 2 Sofa Beds)

Suite, Multiple Beds, Garden View (Junior Suite King + 2 Sofa Beds) | Living area

Suite, Multiple Beds, Garden View (Junior Suite King + 2 Sofa Beds)

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Mountain View (Luxury Residence 4 Bedr 3 Bath)

A living room with a sofa, coffee table, and a fireplace.

Deluxe Room, Multiple Beds, Mountain View (Luxury Residence 4 Bedr 3 Bath)

  • Mountain view
  • 110 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 King Beds and 6 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Mountain View (Deluxe Suite 2 Bed 2 Bath)

A cozy room with a view of a snowy village, a wooden cabin, and a lamp by the window.

Deluxe Room, Multiple Beds, Mountain View (Deluxe Suite 2 Bed 2 Bath)

  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Garden View (Mountain Residence 3 Bedrooms 2 Baths)

A furnished living area with a stone wall, a flat-screen TV, a sofa, a coffee table, and a dining table.

Deluxe Room, Multiple Beds, Garden View (Mountain Residence 3 Bedrooms 2 Baths)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed, Garden View (Studio King - Jacuzzi and Fireplace)

A hotel room with a bed, a desk with a laptop, two chairs, a small kitchenette, and a bathroom.

Standard Suite, 1 King Bed, Garden View (Studio King - Jacuzzi and Fireplace)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Galileo Boutique Hotel

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Galileo Boutique Hotel include ski storage and ski passes.
Galileo Boutique Hotel offers 19 accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and fireplaces. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and DVD players. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, bidets, and complimentary toiletries.

This San Carlos de Bariloche hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Galileo Boutique Hotel, you're just a quick walk from Bike Park Cerro Catedral. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 15-minute walk of Bike Park Cerro Catedral and Catedral Alta Patagonia
  • Airport, ferry terminal, and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Galileo Boutique Hotel helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Self parking is free.

This 4-star San Carlos de Bariloche hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:30 AM.
Galileo Boutique Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • Dining table
  • DVD player
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Telescope
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Built in 2007
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's reception is open 24 hours per day during the winter season.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 88 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 14 for adults and USD 8 for children
  • Airport shuttle fee: USD 27 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Galileo Boutique Hotel offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Galileo Boutique
Galileo Boutique Bariloche
Galileo Boutique Hotel
Galileo Boutique Hotel Bariloche
Galileo Boutique Hotel San Carlos de Bariloche
Galileo Boutique San Carlos de Bariloche
Galileo Boutique
Hotel Galileo Boutique Hotel San Carlos de Bariloche
San Carlos de Bariloche Galileo Boutique Hotel Hotel
Hotel Galileo Boutique Hotel
Galileo San Carlos Bariloche
Galileo Boutique Hotel Hotel
Galileo Boutique Hotel San Carlos de Bariloche
Galileo Boutique Hotel Hotel San Carlos de Bariloche

Galileo Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 33 out of 47 reviews
Rating 8 - Good. 11 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable, the staff very helpful and friendly.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super staff and fully equipped.

The staff here is fantastic. Super attentive, full of recommendations and willing to help with anything we needed. The location was convenient for our trip. The apartments comfortable with everything we needed.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Lipaz

Liked: Cleanliness, amenities, property conditions & facilities
Large bedroom separated from the living room and dining area. Large bathroom with hot tub heated floors. Great wifi. The full kitchen: fridge, sink, stove, toaster and microwave were great to relax outside with some hot beverages. The floor has amonite fossils. The hotel has a telescope and upon coordination they brought an astronomer. She was very knowledgeable and gave us an hour of observation and explanation of what we were watching in English and Spanish. The staff are very nice and helpful in suggesting good activities in the area. Breakfast was delivered to our room between 8-10am upon coordination with the front desk. The location is not in the city, about a 15min drive to the city which makes it much more quiet and nice. The views are spectacular especially in the mornings.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Thomas Braden Neptune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees went above and beyond for my stay and it was literally a 5 - 10 min walk to the ski ticket counter at Cerro Catedral. Jacuzzi tub worked great the and the daily breakfast with coffee and fresh juice was always a nice way to wake up. You set the drop off time! Not to mention worked class skiing where Patagonia meets the Andes. I’ll be back for sure! La Base for rentals!!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Edevaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhosa

Atendimento dos funcionários foi maravilhoso. O quarto é muito charmoso, com cama grande, lençóis e toalhas de qualidade, hidromassagem com sais de banho, churrasqueira disponível no jardim, excelente café da manhã servido no quarto. A localização é maravilhosa.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó que está a 5 mins caminando a la base de Cerro Catedral, muy segura y las habitaciones super térmicas en invierno. La comida al cuarto delicioso. Todo excelente!
Stayed 5 nights in Aug 2024
Verified

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao vale o preço cobrado. Cozinha fraca .
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lindo ao lado da entrada da pista de ski. Ótimo pra quem vai esquiar vários dias.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveremos

Muy agradable y cómodo. Muy buena la atención de los encargados.
Hermosa vista del departamento
Stayed 7 nights in Jan 2021
Verified

10/10 Excellent

AdamL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place, Enjoyed my Stay

The room was spacious and very nice, had a eat in Kitchen, two sleeper sofas, a kind bed and luxurious bathroom with a jetted tub. The staff was very nice and spoke English. Cerro Catedral Ski Resort is only like a 5-10 minute walk away. The Skiing and snowboarding there was world class and did not disappoint. The only thing was that my room was a little hot at night and there was no thermostat to turn the temperature down. Besides that I have no complaints, I would definitely stay there again!
Stayed 8 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de servicio es muy agradable y siempre dispuesto a ayudar.
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unglaublich nettes und hilfsbereites Personal. Die Führung in der Sternwarte war ein einmaliges und wunderschönes Erlebnis. Das Zimmer war sehr sauber und entsprach den Erwartungen. Der Whirlpool im Wohnzimmer ist ein nettes Feature. Die Küche könnte einen größeren Topf vertragen. Das Frühstück war für argentinische Verhältnisse sehr gut. Sehr empfehlenswert!
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La atención fue muy buena y el lugar muy tranquilo. No me gustó que no haya habido servicio de desayuno
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima estadia, localizacao perfeita.

Hotel pequeno , tipo apart hotel, localizacao fantastica. Pessoal de atendimento muito cortes, so acho que o tipo de aquecimento e pouco para nos , brasileiros. Passamos um pouco de frio no quarto , noite adentro.
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo super perfecto

Altamente recomendable
Stayed 14 nights in Dec 2017
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything I needed

This hotel was perfect for me. It was close to the base of the mountain and was walking distance to other bars and restaurants. The staff was extremely helpful and set up taxis to the airport and city center since I did not have a car. I won't look at any other place when I plan to return in the future.
Stayed 8 nights in Sep 2017
Verified

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTES LOCALIZAÇÃO, ATENDIMENTO E COMODIDADES!

Excelente localização, a cerca de apenas 300m dos lifts para esquiar, além das acomodações, limpeza e atendimento, notadamente de Catrieli, Tomaz, Flor, Veronica, Luz. Peço desculpas se esqueci de alguém, mas todos foram muito prestativos! Devemos retornar no ano que vem!!!
Stayed 8 nights in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel aconchegante ao pé do Cerro Catedral

Gostei muito dos dias que passei no Galileo Boutique Hotel em Bariloche. O atendimento é muito bom, os funcionários do hotel são gentis e muito prestativos. Os quartos são grandes e aconchegantes. A vista do cerro catedral é LINDA !! A localização é muito boa para quem quer esquiar por se estar situado na base da colina. O hotel conta ainda com um grande observatório astronômico, maravilhoso! Ótimo custo benefício ! Este hotel é altamente recomendado, estou muito satisfeita !
Stayed 7 nights in Jul 2017
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar

Nos encanto el hotel, muy tranquilo el entorno al pie del cerro Catedral. Ojo que fuimos en verano, me imagino que en invierno es otra cosa.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel 10 mins walk away from the ski lifts.

We had a wonderful 2 week stay. Close to pubic transport and only a short walk to the ski slopes. The room service food was amazing. The staff were very helpful and most of them spoke English. Would highly recommend and would stay here again!
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena atención y cercanía a Cerro Catedral

Viajé con mi esposa a fines de agosto. Desde que llegamos recibimos muy buena atención, inclusive todas las mañanas recordándonos el desayuno con amabilidad. Elegimos el cuarto estudio, el cual es acogedor y cálido en temporada de invierno. La mitad de nuestro viaje la pasamos esquiando, para lo que caminábamos casi 300m hasta la base del cerro catedral. La otra mitad paseamos por las costas de Bariloche y diferentes atractivos. Realmente pasamos un muy buen viaje. Tal vez, la única observación es que, al costado del hotel, están realizando una construcción de lo que probablemente será un nuevo hotel el cual, privará la vista que tiene hacia el cerro,
Verified

8/10 Good

Carla

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel bem localizado para quem quer esquiar. Poderia ter mais variedade no café da manhã. Ficamos 4 dias e o café foi exatamente o mesmo.
Verified

10/10 Excellent

Grazielle L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente .

Excelente .
Verified

8/10 Good

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Equipe muito atenciosa e prestativa. Fantásticos. Quarto muito bom. Tranquilo. Próximo ao centro de Cerro Caredral. Limpeza perfeita e hotel muito aconchegante. Cozinha muito boa.
Verified

4/10 Poor

Rodrigo

Liked: Room comfort
Disliked: Staff & service

Terror na chegada...Estadia OK.

Chegamos ao aeroporto e haviamos contratado um transfer com o hotel. Esperamos mais de 1 hora e nada. tivemos que ligar lá no hotel. Eles esqueceram !?!??! Isso foi só o começo dos problemas. Chegando ao hotel fomos alocados em um quarto que não tinha água no chuveiro. Após reclamar nos trocaram de quarto (já era 1:00 da manhã e fazia 0' celsius!!!). No novo quarto não havia agua no chuveiro e a tv não funcionava. Após reclamarmos novamente nos disseram que não havia quarto disponivel. TIvemos que brigar. Após isso nos colocaram em uma suite enorme onde o chuveiro funcionava mas a tv não (bloqueada). No dia seguinte quando a Gerentel Soledade chegou disse que a "culpa" não era deles porque o tranfer é prestado por outra empresa (brincou?!?!). Enfim...café da manhã simples, sem variações e servido no quarto. A única coisa que vale muito a pena é que é do lado do Cerro e você aproveita muito a montanha e está a 5 min a pé da estação. Ficaria lá novamente apenas por esse motivo. Tem tudo para ser um hotel adequado mas coloca o cliente em segundo plano.