Private host

Hotel San Carlos Plaza

2.5 star property

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Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

7.0 out of 10
Good
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(12 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 2 Double Beds, Balcony, Ocean View

Luxury Room, 2 Double Beds, Balcony, Ocean View

Luxury Room, 2 Double Beds, Balcony, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Multiple Beds, Ocean View

Premium bedding, iron/ironing board, bed sheets

Superior Room, Multiple Beds, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds, Balcony, Ocean View

Superior Room, Multiple Beds, Balcony, Ocean View | Living area

Superior Room, Multiple Beds, Balcony, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, iron/ironing board, bed sheets

Premium Room, 1 King Bed with Sofa bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Premium Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Premium Room, 1 King Bed with Sofa bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, Multiple Beds, Balcony, Ocean View

Presidential Room, Multiple Beds, Balcony, Ocean View

Presidential Room, Multiple Beds, Balcony, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Standard Room Extra-Large Bed

  • Sleeps 2
  • 1 King Bed

Large Bed Room with Balcony

  • Sleeps 2
  • 1 King Bed

Deluxe Room with Extra Large Bed and Balcony

  • Sea view
  • Sleeps 2
  • 1 King Bed

Extra-Large Bed Room with Balcony

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Sea of Cortez Beach Club
  • Pool
  • Hot tub
  • Parking included
  • Air-conditioning
4.6 out of 5, Wonderful, 1,005 reviews
The price is €161
includes taxes & fees
20 Mar - 21 Mar
Sea of Cortez Beach Club

About this property

Hotel San Carlos Plaza

Spend the day playing on the beach then return to dine at one of Hotel San Carlos Plaza's 2 restaurants. Change of towels is available on request.
Hotel San Carlos Plaza offers 173 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Hotel San Carlos Plaza. During your stay, you'll be within walking distance of Los Algodones. Features include free self parking, plus 3 outdoor pools and 2 restaurants.
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include a concierge, tour or ticket assistance, and a porter
  • Just a 3-minute drive from Los Algodones and a few minutes from Cerro Tetakawi
There are 2 restaurants on site, along with a grocery/convenience store. Hotel San Carlos Plaza offers its guests 3 outdoor swimming pools. Event space at this hotel measures 244 square feet (23 square meters) and includes conference space. Spa services, a terrace, and gift shops/newsstands are also featured at Hotel San Carlos Plaza. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this San Carlos hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 12:30 PM.
Hotel San Carlos Plaza has 2 restaurants on site.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 290 to 350 for adults and MXN 180 to 250 for children
  • 2 restaurants
  • Private picnics

Things to do

  • 3 outdoor pools
  • Designer stores
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's games
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 244 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 290 to 350 for adults, and MXN 180 to 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

HOTEL SAN CARLOS PLAZA Hotel
HOTEL SAN CARLOS PLAZA San Carlos
HOTEL SAN CARLOS PLAZA Hotel San Carlos

Hotel San Carlos Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 712 reviews
Rating 8 - Good. 157 out of 712 reviews
Rating 6 - Okay. 112 out of 712 reviews
Rating 4 - Poor. 73 out of 712 reviews
Rating 2 - Terrible. 72 out of 712 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a couple days of beautiful sunsets and fantastic weather. The beach and pools were clean. Would stay again.
Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The ocean view is amazing here, hotel is beautiful
Stayed 2 nights in Nov 2025

10/10 Excellent

Juanita

Stayed 1 night in Nov 2025

6/10 Okay

Guillermina

Stayed 1 night in Nov 2025

2/10 Terrible

Nora

Stayed 1 night in Oct 2025

6/10 Okay

Filiberto

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Staff very nice, very helpful, in the room the sink water was running very slow and no water pressure coming from the faucet while taking shower. No view to the ocean from my room because you reserved as a lateral room, not central room.
Stayed 4 nights in Oct 2025

10/10 Excellent

servando

Travelled with family and small children
Liked: Cleanliness, amenities
Beautiful common areas, ugly rooms
Stayed 1 night in Oct 2025

10/10 Excellent

César

No había internet wiffii
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service
Nice hotel for a short or long vacations
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at this property were super helpful and nice i highly recommend this place its a bit outdated but u will have access to the bewch, 3 pools and food all day long. Thank you
Stayed 2 nights in Oct 2025

2/10 Terrible

victor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
already place complain with your front desk in spanish muy mal servicio en toda su extension
Stayed 2 nights in Oct 2025

10/10 Excellent

Gustavo Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing, just the rooms needs some renovation, there was not hot water, but besides that the experience was amazing!!!
Stayed 2 nights in Sep 2025

8/10 Good

gisela mier, el paso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El desayuno malo, muy pocas opciones para ser buffet . En el registro muy tardado como 40 min tuvimos que hacer fila por que tenian a un grupo grande en alguna conferencia y eso hizo muy tardado el proceso, creo que deberian separar las lineas cuando tengan ese tipo de grupos para no afectar a los otros huespedes. Y ni agua ofrecen miestras esperamos
Excelentes atardeceres, agua super calientita en las albercas
Area de albercas muy bonita y muchas areas para estar
Cuatos con excelente vista
Stayed 2 nights in Aug 2025

6/10 Okay

Yovhana

Stayed 2 nights in Sep 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
THEY COULD NOT ACCOMODATE ME AS THEIR AC UNITS WERE NOT WORKING. DESPITE PAYING $750 FOR MY RESERVATION, THE HOTEL REFUSED TO PAY ME BACK MY MONEY. I GUESS I'M AT LEAST HELPING THEM PAY TO FIX THEIR AC'S. EVEN EXPEDIA CLAIMS NO FAULT DESPITE KNOWING THIS PROPERTY SHOULD NOT BE HELD OUT FOR RENT.
Stayed 4 nights in Sep 2025

4/10 Poor

Shelby

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Alejandro

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Hotel didn’t have air conditioner and where moved to sea of Cortez instead of the actual hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony L.

Disliked: Cleanliness, staff & service, property conditions & facilities
This place has really gone down to tubes. Sad to see. It's unfortunate, first room the cold water didn't function. The second room it functioned but was warn out and the windows to the ocean were so dirty you could bearly see out.
Stayed 2 nights in Sep 2025

4/10 Poor

MARTHA

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Needs lots of care.

First room flooded so we got moved to anothwr room which had no fridge nor microwave. Lightning in barhroom/ sink is very minimal and things are old outdated and stained. There are no icemachines so if you need ice you have to to to thw restaurant and get it from a cooler. A day before our check out someone walked into our room without knocking or announcing and I was half dressed. I didn't feel safe anymore so my daughtwr and I decided to leave one day before our original plans. I paid 800 dollars for 3 nights! Mind blowing. However, staff was very friendly and helpful especially front desk and housekeeping.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jesus, Río Rico

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avía rentado un cuarto “Luxuary” con balcón y en cuanto llegue me dieron un cuartó básico cualquiera. Les desmonté el que avía rentado y le echaron la culpa al Expedia que era equivocación de la compañía. Y luego la manejadora me quiera cobrar extra por el cuarto que ya avía pagado y que cambiaron la pajina en frente de mi para que no me hacían el válido el reclamo. Tome captura de pantalla y ayun así no me lo hicieron válido. El aire acondicionado del cuarto no sirva para nada. Fui a recepción si lo podían arreglar y no me ayudaron. Me quedé encerrada en el elevador porque no funcionaba y peor del caso no tenía aire. el hotel estaba sucio y oía feo! El buffet ni se diga caro y malo..Persimo servicio.
Stayed 3 nights in Sep 2025

8/10 Good

manuel mata

Stayed 1 night in Sep 2025

2/10 Terrible

Everardo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PÉSIMO servicio por parte del personal del hotel desde los recepcionistas hasta la gerente, teniendo mi habitación pagada abandone el hotel y me fui a otro, no lo recomiendo en lo absoluto
Stayed 1 night in Sep 2025

10/10 Excellent

Elsa

Liked: Staff & service
Stayed 1 night in Aug 2025