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Arte Sano Hotel San Cristobal

3.5 star property

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Photo gallery for Arte Sano Hotel San Cristobal

Standard Double Room
Front of property
A bathroom with a toilet, sink, and wooden wall paneling.
Interior detail
Garden view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1 Julio M. Corzo Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Place, Santo Domingo Handicraft Market
    ‪2 min walk‬
  • Place, Arches of Carmen
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪8 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Down duvets, individually decorated, individually furnished, free WiFi

Standard Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 2 Double Beds OR 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Arte Sano Hotel San Cristobal

Along with concierge services, this hotel has a 24-hour front desk and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a garden and a communal living room.
Arte Sano Hotel San Cristobal offers 15 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters. Televisions come with cable channels.

Bathrooms include showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

During your stay at Arte Sano Hotel San Cristobal, you're just a quick walk from San Cristóbal de las Casas Cathedral. You'll find features like free breakfast and free WiFi in public areas, plus a roundtrip airport shuttle (surcharge).
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Santo Domingo Handicraft Market and 8 minutes by foot from San Cristóbal de las Casas Cathedral
  • Airport shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Arte Sano Hotel San Cristobal also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 3.5-star San Cristóbal de las Casas hotel.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 80 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas
  • Locally sourced food prioritised

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:30 PM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arte Sano Hotel San Cristobal

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:30 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Arte Sano Hotel San Cristobal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arte Sano San Cristobal
Arte Sano Hotel Spa San Cristobal
Arte Sano Hotel San Cristobal Hotel
ArteSano Vegan Hotel Spa San Cristobal
Arte Sano Hotel San Cristobal San Cristóbal de las Casas
Arte Sano Hotel San Cristobal Hotel San Cristóbal de las Casas

Arte Sano Hotel San Cristobal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 5 out of 34 reviews
Rating 6 - Okay. 7 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice, we traveled with our dogs and they were so welcomed, Easy access to the town, with many shopping, and eating options around.
Stayed 2 nights in May 2024
Verified

8/10 Good

Maria Alejandra Davila

Liked: Amenities
It‘s a nice quiet hotel in the heart of San Cristóbal
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel overall is nice If you get the right room! I had one with one tiny window on the ground floor, very dark and no hot shower in the morning, only at night.
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

candelario

Liked: Staff & service, amenities, property conditions & facilities
J
Verified

4/10 Poor

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El bufet que ofrecen todos los días es sólo huevo revuelto y frijoles refritos, nos dieron la habitación más pequeña frente a la cocina donde había ruido todos los días desde las 6 am y no podía descansar
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente.

No es la primera vez que nos hospedamos ahí y su servicio es bastante bueno. Por si viajan con vehículo, cuentan con convenio para un estacionamiento muy cercano (a la vuelta).
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Carolyn Margareth

Liked: Cleanliness, staff & service
Pase 1 noche Él servicio del personal excelente Las habitaciones bastantes rústicas solo que la cama rechinaba mucho al moverse. El desayuno muy bueno .. Ojo el agua de la regadera del baño se salía.Gracias por su hospitalidad.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

NORMA EDITH BENITEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy acogedor y te puedes mover a pie a los lugares mas turísticos de San Cristobal.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel muy cerca de todo a pie no necesitas tomar ningún transporte para conocer San Cristóbal de las Casas, personal muy atento y servicial, si buscas un hotel con lo básico este es el indicado
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel muy básico.

La televisión no daba ningún canal, aunque la habitación estaba limpia, es muy básica. el desayuno al igual muy básico. El internet muy lento. Pet friendly y muy comprometidos con el medio ambiente.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Kathrin

Liked: Cleanliness
Disliked: Amenities
Moyen dans l’ensemble par rapport au prix. Cependant, secteur plutôt bruyant et la chambre est très petite. Le déjeuner inclus dans le prix est bien maigre: pancakes et speghatti ?! Personnel pas très accueillant et souriant.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable à San Cristobal !

L'hôtel est très bien placé. Nous avons pu visiter San Cristobal à pieds. Notre chambre était très grande. Elle ne disposait pas de climatisation mais nous n'avions pas besoin, puisqu'il fait frais à San Cristobal. Il manquait juste des stores ou des rideaux occultants. L'hôtel avait à disposition des fontaines à eau avec de l'eau de source. Le petit déjeuner était convenable.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Octavio G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo Hotel Vegano y Pet Friendly

Hotel lindo y con vibra agradable. Los espacios son acogedores. La habitación era espaciosa y cómoda. Lo recomiendo porque además tiene una buena ubicación.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Tania Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho la decoracion con el jardin al interior
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Fernando

El lugar es bueno para dormir. El Buffet que ofrecen es muy sencillo no hay variedad, diria que no es buffet ... Chilaquiles o hot cakes nadamás. El internet es pesimo fallaba mucho preferi usar mis datos. Le doy un 7/10
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Shary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación está muy bonita, tiene un toque rústico añadiendo aspectos modernos. Dentro de la habitación te dejan una mesita donde puedes preparar tu café (nunca había visto algo similar). El desayuno muy rico, buffet. Está céntrico, puedes llegar fácilmente a los andadores de SanCris.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Haydee López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto, ubicación, habitaciones y trato del personal
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, bien ubicado, limpio, personal amable y con buen precio.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida deliciosa y la habitación un poco fría
Verified

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es muy amable. El desayuno diario muy rico. Todo me gusto
Verified

4/10 Poor

Valeria

Disliked: Staff & service, amenities, property conditions & facilities
no tiene calefacción los cuartos, quise calentar una pizza y me lo negaron que por que el hotel era vegano
Verified

10/10 Excellent

Samantha

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

TANIA AMELIA

Stayed 1 night in Jan 2024
Verified

6/10 Okay

Erick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023