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Casa de los Arcangeles

Property class: 3.5

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Photo gallery for Casa de los Arcangeles

Garden
Outdoor dining
Reception
Room
Superior Studio Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C. Cuauhtemoc No.4 Centro Historico, San Cristóbal de las Casas, CHIS, 29200
  • Place, Plaza 31 de Marzo
    ‪2 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪2 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪149 min drive‬

Room options

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About this property

Casa de los Arcangeles

This smoke-free hotel features a full-service spa, a restaurant, and a sauna. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
Casa de los Arcangeles offers 9 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
During your stay at Casa de los Arcangeles, you're just a quick walk from Museo de San Cristóbal. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Treat yourself to Ayurvedic treatments, aromatherapy, or massages at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a sauna
  • Steps from Museo de San Cristóbal and Plaza 31 de Marzo
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Casa de los Arcangeles offers its guests a full-service spa and a sauna. Spa services, a terrace, and tour/ticket assistance are also featured at Casa de los Arcangeles. The hotel can provide concierge services and wedding services.

This 3.5-star San Cristóbal de las Casas hotel is smoke free.

San Gabriel - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available
  • Return airport shuttle (surcharge)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • San Gabriel

Things to do

  • Full-service spa
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Living room

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 907

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 10 2024 to November 9 2026 (dates subject to change).
The property is closed between April 1 and April 16.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 907

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Boutique Casa de los Arcangeles
Boutique los Arcangeles
Hotel Boutique Casa de los Arcangeles
Hotel Boutique los Arcangeles
Hotel Boutique Casa los Arcangeles San Cristobal de las Casas
Hotel Boutique Casa los Arcangeles
Boutique Casa los Arcangeles San Cristobal de las Casas
Boutique Casa los Arcangeles
Casa de los Arcangeles Hotel
Hotel Boutique Casa de los Arcangeles
Casa de los Arcangeles San Cristóbal de las Casas
Casa de los Arcangeles Hotel San Cristóbal de las Casas

Casa de los Arcangeles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

hector manuel puga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo lugar lo deberían de cerrar No tienen gente ,no había agua caliente ,no ponen aguas ni toallas suficientes ,sin teléfono demasiado ruidoso se oye todo de la calle Sin estacionamiento y carísimo el cuarto que me dieron UN ASCO DE LUGAR
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es buena y las instalaciones están bonitas, pero el agua caliente nunca salió, el estacionamiento está un poco lejos, las almohadas son muy duras y el servicio de buffet no estaba funcionando aunque pues si estás en san Cristobal hay muy buenos lugares para comer 😁
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

julio cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lo bueno y lo malo

Lo malo: las almohadas muy poco cómodas, los productos de limpieza como jabón y shampoo de muy mala calidad. Lo bueno: excelente ubicación, su personal no puede ser mejor. El ambiente agradable.
Stayed 4 nights in Nov 2018
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Muy bien localizado

No tiene Restaurante adecuado a las necesidades. Son solo desayunos y no te "invita" a desayunar ahí, muy solo y desalmado
Stayed 4 nights in Mar 2018
Verified review

8/10 Good

pam

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel con excelente ubicación

El personal es excelente muy amables todos y dispuestos a ayudar. El restaurante tiene buena comida pero solo tienen servicio de desayuno. Las habitaciones son grandes y limpias, lo malo es que son muy frias y el colchón es algo duro, hace falta mejores cobijas y almohadas para que la estancia sea excelente. La ubicacion es perfecta muy centrica. Es un hotel muy bonito
Stayed 3 nights in Nov 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable y romántico

Todo excelente, la atención es muy buena las camas cómodas y limpias
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

DARLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BUEN HOTEL, BIEN UBICADO, COMODO, EL DESAYUNO RICO EN EL HOTEL.
Stayed 3 nights in Nov 2017
Verified review

10/10 Excellent

dror

Liked: Cleanliness, staff & service, property conditions & facilities
Great staf
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy agradable y super bien ubicado.

Muy agradable el Hotel, tranquilo y comodo, el servicio es la constante.
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service

Excelente ubicación

Ubicación perfecta, todo cerca y buen servicio. Al check in hubo una confusión pero la recepcionista lo resolvió ahí mismo.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Recomendable y muy buena ubicacion

Todo bien el único detalle que no es en todas las habitaciones es que nos toco una habitación a un costado del Restaurante ósea abríamos el cuarto y nos podía ver acostados jaja se ve hasta el baño y eso es un poco incómodo por lo demás excelente
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente, buen servicio, acogedor

Lugar super lindo, cuidan los detalles, excelente servicio. No probé los alimentos debido a que sólo manejan desayunos. Puede ser un punto de mejora.
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen ubicación y buena atención.

Uno de mis hoteles favoritos de San Cristobal hasta ahora, solamente que no te dicen HASTA LLEGAR AL HOTEL que dentro de sus políticas dice que tienes que dejar $1000 en efectivo o en tarjeta crédito/débito como un tipo de "seguro" y te lo regresan a la hora que desocupas el hotel. Afortunadamente llevaba efectivo de más.
Verified review

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE HOTEL!

MUY BIEN UBICADO, TRANQUILO, DE LUJO, BUEN GUSTO EN LA DECORACIÓN.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable hotel cerquita del Centro Historico

Mi estancia en el hotel fue una experiencia muy placentera desde mi llegada, el personal siempre fue atento, amable; tienen un restaurante donde la comida esta muy sabrosa, sus habitaciones son comodas y no habia necesidad de andar en auto porque su ubicacion permite recorrer y conocer la ciudad, a pie.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in San Cristóbal

I have no complaints about this hotel. It was really great and ended up looking better in person than in the pictures. Very nicely decorated and a friendly staff is always a plus!
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A boutique gem in San Cristobal!

We spent four wonderful nights in this quiet yet convenient location. The staff were delightful and always willing to help. The room was beautiful and spotlessly clean.
Verified review

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ladny hotel w dobrym miejscu

Hotel bardzo ladny i czysty, blisko centrum i sklepow. Jedynym minusem jest brak obslugi mowiacej w jezyku innym niz hiszpanski.
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

Excelente atención, hermoso el hotel, el personal es muy amable.
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay here!

Great 2-night stay, and perfect for relaxation. Lovely buffet breakfast served in the central area right outside our hotel room. This hotel is situated within a block walking distance to the plaza and other amazing walking streets. The hotel is beautifully furnished in the older colonial style with beautiful wooden doors and amazing architecture. Very quiet (only 8-9 rooms) and conducive to sound sleep even though it's in the heart of the city. We thoroughly enjoyed our time there.
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located hotel with good breakfastd/wi

Nice place, centrally located in the most hip area of the city. Walking distance to nearly everything. Well managed hotel and very friendly/accommodating staff
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bonito , limpio y cómodo

En general estuvo muy bien lo único malo es que el hotel solo te da 12 horas de estacionamiento gratis de 9 p.m a 9 a.m
Verified review

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bien ubicado

No descanse esta demasiado cerca al restaurant
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities

Molto carino...

Hotel caratteristico e veramente bello. posizione ottima. Personale disponibile e cortese, stanza pulita. Unica pecca poca pressione dell'acqua, poca acqua calda e stanza un po' freddina.
Verified review

8/10 Good

meh

Liked: Cleanliness, staff & service, property conditions & facilities

E excellent location

Walking distance from everything and everywhere.delicious breakfast and friendly staff.mattress hard as a rock and the toiletries very cheap quality.