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Casa Rosa Hotel & Spa

3.0 star property

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Photo gallery for Casa Rosa Hotel & Spa

A modern bedroom with a glass door leading to a bathroom. The room features a bed, a bedside table, and a large mirror. The bathroom includes a bathtub and a toilet.
A living room with a brick wall, two black sofas, a chandelier, and a wooden coffee table.
A room with a red wall, a black TV mounted above a console table, a chandelier, and a large ornate chair.
A dining area with a chandelier, wooden chairs, and a table.
A glass-top table with a menu, a vase of flowers, and a decorative metal sculpture in a courtyard setting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
Avenida 5 de mayo, 29, San Cristóbal de las Casas, CHIS, 29240
  • Place, Mesoamerican Museum of Jade
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪7 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪11 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

View all photos for Deluxe Room

A bedroom with a brick wall, a large ornate headboard, a mirror, and a chandelier.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, each with a dark headboard and white bedding. There is a chandelier on the wall and a window with curtains.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Royal Room

A bedroom with a large bed, a wooden headboard, and a black bench.

Royal Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A bedroom with a brick wall, a large ornate headboard, a mirror, and a chandelier.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A room with a large bed, two bedside tables, a chair, and a chandelier.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a chandelier, a mirror, and a desk with a chair.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, each with ornate wooden headboards and white bedding.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Basic Single Room

A hotel room with a brick wall, a bed with white bedding, a bedside table with a lamp, and a framed picture on the wall.

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Casa Rosa Hotel & Spa

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, free use of bicycles, and a 24-hour front desk. Change of towels is available on request.
Casa Rosa Hotel & Spa offers 9 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
During your stay at Casa Rosa Hotel & Spa, you're just a quick walk from Mesoamerican Museum of Jade. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes complimentary bicycles
  • Just a 4-minute walk from Mesoamerican Museum of Jade and 5 minutes by foot from Ex-Convent of Santo Domingo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Casa Rosa Hotel & Spa. Free self parking is available.

This 3-star San Cristóbal de las Casas hotel is smoke free.

Casa Rosa Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Rosa Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Casa Rosa Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous boutique. It is very very pink and beautiful. The rooms all have a unique design and layout and ours was great. The water is very hot in the shower and heat is provided as San Cristóbal de San be cold at night. The breakfast was fantastic and I liked that they have many options. The staff was great and gave us everything we needed. One thing I noticed was the Internet was a bit slow and had trouble connecting at times, but it could have been because of the weather. Overall I recommend anyone looking for a quiet nights sleep and a great boutique to stay here.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liliana Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una excelente estancia en casa rosa, el lugar es muy instagrameable, la cama muy cómoda y la habitación en general muy limpia. Los masajes y el jacuzzi son una súper experiencia relajante, los recomiendo ampliamente. No pudimos degustar en el restaurante porque estaba en remodelación, pero todo lo demás fue muy bueno.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Rafael Alejandro

Liked: Cleanliness
El personal no da buen servicio
Stayed 1 night in Jan 2026
Verified review

8/10 Good

kocx

Liked: Cleanliness, staff & service, amenities
Mucho ruido de niños, zancudos en las habitaciones y humo que se mete a las mismas...
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Marvila

Stayed 1 night in Sep 2025