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Ganesha Hotel

1.0 star property

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Photo gallery for Ganesha Hotel

Exterior
Exterior
Terrace/patio
Design Room, Private Bathroom, City View
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 5 de mayo #4, San Cristóbal de las Casas, CHIS, 29240
  • Place, Mesoamerican Museum of Jade
    ‪2 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Place, Plaza 31 de Marzo
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪146 min drive‬

Room options

View all photos for Design Cabin, Multiple Beds, Private Bathroom

Design Cabin, Multiple Beds, Private Bathroom

Design Cabin, Multiple Beds, Private Bathroom

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Design Room, 1 King Bed, Private Bathroom, City View

Design Room, 1 King Bed, Private Bathroom, City View

Design Room, 1 King Bed, Private Bathroom, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Room, 1 King Bed, Private Bathroom, Courtyard Area

Design Room, 1 King Bed, Private Bathroom, Courtyard Area | Bathroom

Design Room, 1 King Bed, Private Bathroom, Courtyard Area

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Double Room, 1 Double Bed, Private Bathroom

Design Double Room, 1 Double Bed, Private Bathroom

Design Double Room, 1 Double Bed, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Design Cabin, Private Bathroom

Design Cabin, Private Bathroom

Design Cabin, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Design Room, Private Bathroom, City View

Design Room, Private Bathroom, City View

Design Room, Private Bathroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Ganesha Hotel

Spa services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Ganesha Hotel offers 9 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Ganesha Hotel. During your stay, you're just a quick walk from San Cristóbal de las Casas Cathedral. Enjoy features like free WiFi in public areas, plus dry cleaning service and spa services.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Plaza 31 de Marzo and Mesoamerican Museum of Jade
As a guest of Ganesha Hotel, you'll find spa services, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Ganesha Hotel also features a garden, laundry facilities, and dry cleaning/laundry services. You'll have access to the health club at a partner property.

This San Cristóbal de las Casas hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Heating
  • LED lighting
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ganesha Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ganesha 5 Mayo Hotel San Cristobal de las Casas
Ganesha 5 Mayo Hotel
Ganesha 5 Mayo San Cristobal de las Casas
Ganesha 5 Mayo
Ganesha 5 De Mayo San Cristobal De Las Casas
Ganesha 5 de Mayo
Ganesha Hotel Hotel
Ganesha Hotel San Cristóbal de las Casas
Ganesha Hotel Hotel San Cristóbal de las Casas

Ganesha Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 81 reviews
Rating 8 - Good. 11 out of 81 reviews
Rating 6 - Okay. 4 out of 81 reviews
Rating 4 - Poor. 5 out of 81 reviews
Rating 2 - Terrible. 6 out of 81 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jörg Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with very friendly people.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Peace and quiet staffing was excellent an very friendly
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge with beautiful furnishings. Staff was helpful with transportation and the breakfast was very good too.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the architecture and room
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well presented. Staff were friendly and helpful. Breakfast was adequate and filling. Wifi was good.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay at this small boutique guesthouse/hotel. The rooms were large, very clean, hot showers with good pressure, heating, comfy bed, quiet for sleeping, zen shared space and overall friendly staff. Location is a block off the main square and easy walking distance to nearly all. Value for quality was good. Thanks!
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Rena

Liked: Cleanliness
Disliked: Amenities
Internet was horrible
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival, the front desk attendee could not locate the reservation I made through Expedia. Fortunately, they had availability, so, they offered me an upgrade for a few extra USD per night. I stayed in one of their King rooms that faced the street and had a balcony. Other than the noise from the street, inside the hotel was quiet. The room, bathroom, and communal spaces were clean and tidy. The staff members were kind, communicative, and informational. You can walk anywhere in San Cristobal, but the location is perfect, within a two blocks of the Cathedral and Center. I would stay there again.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Shonen

Liked: Staff & service
The staff was super helpful. Everyone at the hotel was so kind and assisted me in every way possible. They have a small restaurant in the hotel with breakfast which is included in the price. The Decour of the hotel is lovely and the room was beautifully appointed. Because of the kind attention from stuff I would stay there again in a heartbeat. Also, it is located in the historic area of the city and is only minutes away from everything you would want to see or need. I enjoyed my stay and the stuff also was very Attentive in cleaning and keeping my room. Neat during my stay of several days.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is a bit confusing as large rooms are the same as small rooms. I asked about monthly discounts and not much. I stayed another week because the staff was excellent at every level. Perfect 5☆
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

ELOISA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location walking distance to the center and many restaurants. Front desk personnel very friendly. The breakfast was very random almost same every day. I have to have breakfast somewhere else on my last day. They wanted to charge me if I wanted milk for my coffee . I rented the cabana which have drainage smell, it’s to small and no cable on the TVs.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Pris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Geendiht

Liked: Cleanliness, amenities, property conditions & facilities
Las amenidades que dan por agitación son insuficientes para los días que uno se hospeda y las personas que estén por habiatacion
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una excelente estancia y atención en general, a excepción de un día que en la habitación no había agua para la ducha
Stayed 3 nights in Feb 2025
Verified

8/10 Good

KAREN ESTEFANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, sus instalaciones, su gente amable y atenta, buena limpieza. El único pequeño problema es los ruidos en la noche (de la calle y de un antro)
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Galilea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper cómodo y bien ubicado
Verified

8/10 Good

Carlos Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale Mucho La Pena

Todo muy bien, muy acogedor, espacios amplios y todo el personal muy atento
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Desde que llegas, hasta que te retiras te tratan excelente todos sus empleados son excelentes personas siempre atentos por Si tienes alguna duda o requieres alguna recomendación tanto para ir a comer algún lugar o tomar algunos que están al rededor de la Ciudad san Cristobal de las casas. Espero volver pronto y poder estar ahí de nuevo saludos a todo su personal.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Dafne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, excelente atención, accesible y la comida muy rica
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia para vacaciones

Excelente hotel, muy cerca del centro, tranquilo, trato amable, habitaciones grandes y cómodas. En una habitación se escucha algo de ruido de la calle por la noche. Limpieza de habitación buena pero en ocasiones nos dieron contadas las amenidades (jabón y shampoo) Ofrecen tours por sitios de interés a buen precio.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la cabaña sin duda volvería a regresar
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad la estancia me encanto....queda muy céntrica y tenemos fácil acceso.. restaurante, bancos y centros turísticos
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Manolo

Liked: Cleanliness, property conditions & facilities, room comfort

Magnifico

Excelente servicio, ambiente, comodidad, descanso, a pocos metros del centro de la ciudad. El desayuno delicioso. En mi próxima visita agendare el masaje
Stayed 1 night in Feb 2023