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Hotel Casa Madero

3.0 star property

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Photo gallery for Hotel Casa Madero

A spacious atrium with a high ceiling, a glass roof, and a central seating area with sofas and a coffee table.
Lobby sitting area
An indoor patio area with tables and chairs, surrounded by arches and potted plants.
Lobby sitting area
A spacious room with a high ceiling and a skylight, wooden beams, and a chandelier.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Francisco I. Madero, 9, Colonia Centro, San Cristóbal de las Casas, CHIS, 29200
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Plaza 31 de Marzo
    ‪2 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪149 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Superior Double Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Casa Madero

A restaurant, laundry facilities, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Casa Madero offers 7 accommodations. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Casa Madero, you're just a quick walk from San Cristóbal de las Casas Cathedral. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from San Cristóbal de las Casas Cathedral and Church of San Nicolás
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at Hotel Casa Madero.

This 3-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at Hotel Casa Madero

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Madero San Cristobal de las Casas
Hotel Casa Madero
Casa Madero San Cristobal de las Casas
Casa Madero
Hotel Casa Madero Inn
Hotel Casa Madero San Cristóbal de las Casas
Hotel Casa Madero Inn San Cristóbal de las Casas

Hotel Casa Madero Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 72 reviews
Rating 8 - Good. 21 out of 72 reviews
Rating 6 - Okay. 18 out of 72 reviews
Rating 4 - Poor. 4 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Very Very loud location

The hotel itself was not too bad but be aware there is a small bar and a nightclub directly across the small street that are both VERY, VERY loud until about 2am every night! We could feel the vibration of the music not to mention the sound of music and people all night long.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Ida

Disliked: Staff & service
I did not stay there. When I initially booked, Expedia stated it was pet friendly. When I arrived, they said no pets allowed. I checked the site again and the information had changed. I would not have booked had it said no pets. I am very disappointed with the whole experience.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

FERNANDO

Liked: Staff & service
Mejorar los baños, se ven muy maltratados
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

JUAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Poca categoría y muchas exigencias Atención descortés Las indicaciones en tono negativo, no positivó Revisan el cuarto y te inventan objetos demás La desconfianza es tal que te hacen sentir mal Pase una muy mala experiencia
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar sencillo y céntrico

Lugar muy tranquilo y céntrico, el precio súper accesible. Pero entre semana no tienen nada que venderte (ni un café) dentro del hotel, la habitación se pasa de sencilla. Gran opción si solo quieres un lugar para dormir y moverte, no tanto si tienes que trabajar un rato por ejemplo
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location it has everything you need and the price is really good for the location and room you're getting
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

ALAN EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡Excelente atención y servicio!

Bueno, bonito y accesible. El personal es muy atento y amable.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Alex

Muy buena ubicación, pienso que es su mayor virtud
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Francisco J

Liked: Staff & service
Disliked: Cleanliness

Muy recomendable

La ubicación es excelente, puedes caminar a todas partes, el personal es muy amable y la habitación es limpia lo único es q no había donde guindar las toallas húmedas pero las cambian por limpias
Stayed 3 nights in May 2019
Verified

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación

Muy buena ubicación del hotel, el baño un poco pequeño, excelente servicio por parte de Jorge.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La hubicacion me encanto ya que mi papa y mi abuelito casi no caminan,lo que no volveria a escoger seria habitacion con balcon ya que se escucha mucho el ruido de ahy en mas solo eso
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La excelente ubicación ya que a solo 1 cuadra encuentras la zona centro, llena de restaaurantes de todo tipo. La plaza, el parque. Todo está maravilloso. Lo que no me gusto es que no tiene estacionamiento y tienes que dejar el carro en la calle
Stayed 1 night in Apr 2019
Verified

6/10 Okay

SANTOS REYNALDO

Liked: Cleanliness, property conditions & facilities, room comfort

Ok

Todo bien, a excepción que en la mañana y noche no había agua caliente en la regadera y el wifi se conectaba aunque no era indispensable
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
El hotel es bonito. Y lo que ofrece es acorde a las tarifas de renta.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Para el precio y lq habitacion me parece justo. Sin embargo mas de 2 noches no lo recomiendo
Stayed 1 night in Feb 2019
Verified

4/10 Poor

MANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort
Es un hotel solo para dormir
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Ana Lizeth

Básico para descansar, baño básico, cama básica.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Jesus Bernardo

Liked: Cleanliness
en la noche habia mucho ruido y no dejaron dormir ya que se oye todo.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
En general el hotel está sencillo bonito, lo único malo es que a pesar de ser 4 personas en la habitación, nos dieron una habitación con un espacio muy reducido, después nos dimos cuenta que había otra iguales un poco más amplias
Stayed 1 night in May 2018
Verified

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Instalaciones diferentes en las fitos
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente económico

Hotel centrico para. Restaurantes centros comerciales artesanias.mercado iglesia . tranquilo . limpio . el personal. muy atento .
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy agradable

Excelente Precio y Ubicacion, 100% recomendable, limpieza, amabilidad y atención.
Stayed 1 night in Nov 2017