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Hotel Grand Maria

3.0 star property

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Photo gallery for Hotel Grand Maria

Garden
A room with two beds, a wooden headboard, a television, and a potted plant.
Restaurant
Reception
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Flavio A. Paniagua 17, Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪5 min walk‬
  • Place, Plaza 31 de Marzo
    ‪5 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪150 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A room with two beds, a wooden headboard, a mirror, a sink, and a decorative wall.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

A bedroom with a sloped ceiling, a bed with a patterned blanket, a bedside table, and a lamp.

Deluxe Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Studio, 1 Bedroom

A hotel room with two beds, wooden headboards, a wooden table with a bottle and glasses, and a mirror with floral wall art.

Family Studio, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

A bedroom with a wooden ceiling, a bed with a headboard, a bedside table with a lamp, a small stool, and a bathroom with a bathtub.

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 2 Double Beds

A hotel room with two beds, a stone wall, a chandelier, and a wooden ceiling.

Premier Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Grand Maria

This hotel features a restaurant, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a porter/bellhop, and a front-desk safe are onsite.
Hotel Grand Maria offers 21 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Grand Maria, you're just a quick walk from San Cristóbal de las Casas Cathedral. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Steps from Café Museo Café and Foro Cultural Kinoki
There's a restaurant on site. Public spaces have free WiFi. Hotel Grand Maria also features tour/ticket assistance, a garden, and a front-desk safe.

Smoking is allowed in designated areas at this Colonial San Cristóbal de las Casas hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Hotel Grand Maria has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 125 to 150 for adults and MXN 125 to 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 150 for adults, and MXN 125 to 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Grand Maria San Cristobal de las Casas
Hotel Grand Maria
Grand Maria San Cristobal de las Casas
Hotel Grand Maria San Cristobal De Las Casas, Mexico - Chiapas
Hotel Grand Maria Hotel
Hotel Grand Maria San Cristóbal de las Casas
Hotel Grand Maria Hotel San Cristóbal de las Casas

Hotel Grand Maria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 210 out of 308 reviews
Rating 8 - Good. 83 out of 308 reviews
Rating 6 - Okay. 9 out of 308 reviews
Rating 4 - Poor. 3 out of 308 reviews
Rating 2 - Terrible. 3 out of 308 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
So beautiful, staff super friendly, very clean and peaceful love it!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
The location was great.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great location.
Stayed 6 nights in May 2023
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, super friendly and attentive staff 10 of 10 A
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Maritza N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, its very well located and the staff is very friendly.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Euclides

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently close to all the action in "SanCris"
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Melesio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! My wife and I enjoyed the architecture and greenery. The staff were kind and helpful. There is walking distance to shops and restaurants. We would recommend this stay to others.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, rooms, basics were all v good to excellent. There is an issue however with how Expedia describes room options. We were able to say in our reservation that we wanted two doubles and a single bed in our triple room. When we arrived, they put us in a room with two single beds. Discussion revealed that a room with two doubles and a single was NOT POSSIBLE, and staff indicated they were not agreeing with Expedia’s descriptions that suggested these options.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
The building is beautiful and the rooms are very well appointed. It's in a good location as well. Our bathroom had a full sized bath as well.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff was very helpful even though I can’t speak Spanish. Thank you!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location. Also, the property is beautifully decorated. The staff were friendly and attentive to our needs.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

WUILVER ALVERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
clean, safe, walking distance to everything. beautiful old building that’s well maintained. quiet. comfortable.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Juerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..
Stayed 4 nights in Nov 2025
Verified

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean hotel, great shower, nice courtyard for sitting outside. Breakfast could use some help and the additional cost is not worth it. Lots of great, reasonably priced restairants in the area.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Idelfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gypsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel for your money.

The experience was EXCELLENT! The customer service and the cleanliness was superb. I will be going back and staying for sure. The price was really affordable for everything that you get. The restaurant food and service was so good we just kept eating there.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Jalsen Iván

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anything
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Dora

Liked: Staff & service, amenities, property conditions & facilities
The hotel was very nice but not very clean.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

mangirdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Apr 2025
Verified

8/10 Good

M

Liked: Staff & service, property conditions & facilities
Locatiin is great. Clean and comfortable room. Paid for breakfasts which were not good. Low quality food and tasted stale, like it was made ahead and warmed up.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities
Overall, my stay was pleasant. The room was mostly clean, though I did notice a few cobwebs in the corners. The staff was friendly and respectful, and I appreciated how quickly they handled a complaint about loud music during the evening—it was resolved without any hassle. The nighttime was fairly quiet, which made for a restful evening. However, around 7 AM, road noise became noticeable, and it was tough to sleep in with the sound of passing traffic. Still, the overall experience was decent and met expectations.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Maria is conveniently located in the Centro about 3 blocks from the main square. It is clean, well maintained, and up-to-date. Geat tile shower with plenty of hot water. The staff was extremely friendly and helpful. Our room was of modest size, but comfortable. The beds had plenty of blankets, perfect for the cool evenings in San Cristobal. A minor inconvenience was that the room was a little short on storage space (no dresser drawers). The in-hotel restaurant was very nice but higher priced than the many nearby restaurants. Overall, highly recommended.
Stayed 8 nights in Jan 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorable, private, amazing price, small closet

The place was just adorable! It wasn’t a very large hotel, giving it an even special feel! The decoration were fabulous. We will definitely stay here again. Now some specifics: there was not a lot of room for clothing. We didn’t require it, but if you’re looking for space, not the place. No A/C or heating. We went in June/July and the weather was perfect. We didn’t need one. I don’t know if they do have them when it get hotter or colder, but for us, not needed. The staff was extremely helpful & extremely kind. Location was perfect! Less than 5 minutes away from all the action. Again, this place is just soooo cute!!!! Highly recommend it!
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

ROSA I

Habitación muy limpia, personal súper atento y amable en todo momento. Ubicación excelente. Caminando llegas a todos los lugares de interés. Fue una estancia muy placentera. Volvería de nuevo
Stayed 2 nights in Mar 2026