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Hotel Junvay

3.0 star property

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Photo gallery for Hotel Junvay

An indoor corridor with wooden beams, arches, and tiled flooring.
A courtyard with a brick wall, potted plants, and a water feature.
A hotel room with two beds, a wooden desk, a brick wall, and a window with curtains.
A two-story building with a courtyard, featuring a central staircase, multiple balconies, and a well-lit entrance.
A corridor with patterned floor tiles, wooden ceiling beams, and a bench.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
16 de Septiembre 27, Barrio de mexicanos, San Cristóbal de las Casas, CHIS, 29240
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪147 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A bedroom with a bed, a desk, a mirror, and a wall-mounted TV.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with a wooden desk, a bed with a red blanket, and a brick wall.

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Deluxe, 1 King

A bedroom with a wooden ceiling, a bed with white bedding and purple pillows, bedside lamps, and a wooden bench at the foot of the bed.

Suite Deluxe, 1 King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suit, 1 King Bed

A cozy attic bedroom with a bed, wooden beams, a fireplace, and a television.

Master Suit, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Junvay

Along with concierge services, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a porter/bellhop are onsite.
Hotel Junvay offers 21 accommodations with complimentary bottled water and hair dryers. Beds feature Select Comfort mattresses. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Junvay, you're just a quick walk from Ex-Convent of Santo Domingo. Free WiFi in public areas, breakfast (surcharge), and airport pick-up service (surcharge) are available.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Steps from Ex-Convent of Santo Domingo and Mayan Textile Center
  • Airport pick-up shuttle service available for a fee
As a guest of Hotel Junvay, you'll find tour/ticket assistance, a garden, and concierge services. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. Hotel Junvay also features laundry facilities and a porter.

This 3-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 10:00 PM (MXN 240 per night)
  • Airport pick-up shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Onsite parking available only on request

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 120 to 180 for adults and MXN 90 to 140 for children

Things to do

  • Bicycle tours
  • Billiards/pool table

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Junvay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 180 for adults, and MXN 90 to 140 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Nearby parking fee: MXN 240 per night (10 ft away; open 8:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Junvay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Junvay Hotel
Hotel Junvay San Cristóbal de las Casas
Hotel Junvay Hotel San Cristóbal de las Casas

Hotel Junvay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 73 out of 104 reviews
Rating 8 - Good. 24 out of 104 reviews
Rating 6 - Okay. 5 out of 104 reviews
Rating 4 - Poor. 2 out of 104 reviews
Rating 2 - Terrible. 0 out of 104 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Very nice environment. The room was pretty clean I definitely stayed there again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The staff were incredibly warm and kind. I had two rooms - both overlooked the courtyard and were beautiful. Exposed beams, great pillows, delicious breakfast, and perfect location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room super clean, front desk super friendly. We got there before check in time let us leave our luggage meanwhile our room was ready. Would definitely recommend hotel.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel, great location, extremely clean and friendly staff. Highly recommended. The WiFi was a bit unreliable but it is obviously not a major issue.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Gloria

Liked: Cleanliness, staff & service
Grounds are beautiful! Dinner was ok. The rooms are dated and really need a renovation. It’s surprising to drive up and see the beautiful grounds and then you walk into the room and it was very stark, minimal amenities and in major need of renovation.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel with out doubt was clean , had helpful staff and great onsite restaurant. The only downside was the wifi in my room did not function properly.
Stayed 6 nights in Apr 2023
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and in a great location with restaurants and markets nearby Although Expedia mentions they will arrange airport transport-they don’t and we were disappointed that they didn’t respond to our enquiries about that But I do recommend this hotel
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice, and the staff is kind and professional. The only thing that wasn´t perfect, was that early in the morning there were children playing outside my room and they woke me up. Also, the restaurant has great music but at some point they had electronic music and was tough to tolerate because it could hear it from my room. Apart form that, and still, I would go back. It´s perfecto for staying in San Cristobal. Thank you so much!
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So-so in San Chris

Location is convenient to the main square. The water took a good while to heat up (on-demand heating). The TV was frankly awful -- it rattled with any bass audio, and we had gotten spoiled with Roku TV whereas this one was strictly cable and not much of interest. The breakfast was good. The walls were paper thin and noises carried. Good front desk help though.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Hideki

Liked: Cleanliness, staff & service, amenities
@
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Gabriel

Liked: Cleanliness
Disliked: Amenities
Ok, beds not good. Room didn’t have much to offer. Bugs get in too easily.
Verified review

10/10 Excellent

Jesus Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una excelente ubicacion y atencion del personal.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Victor

Liked: Property conditions & facilities
Solo te dan 1 cajón para estacionarte aunque hayas rentado 3 habitaciones durante 3 noches cada habitación, y te cobran el estacionamiento por noche o lo dejas afuera. Solo te dan 2 toallas aunque sepan que la reservación fue para 3 o 4 personas por habitación. La chica de recepción le falta calidad de servicio.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ana Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy lindo el hotel se sentía limpio y cómodo, la atención fue buena. El primer inconveniente es que el tercer día se escuchó demasiado ruido del piso de arriba , estabamos en habitacion en planta baja. Nos despertaron los ruidos muy temprano en la mañana. Otro tema fue de que en el área del lavabo hay tres tragaluz que quedan encendidos en la noche y parece que es de día en la noche. Llamamos a la recepción y nos dijeron que es luz del pasillo de las habitaciones de arriba y accedieron a apagarlo. La tercer noche parecia que no querian acceder a apagarlo porque habia huespedes que aun no llegaban a dormir. Aun asi lo apagaron y nos dijeron que en caso de que llegaran los tenian que encender.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

eduardo

Liked: Cleanliness
Disliked: Staff & service
Está bien para dormir , mal Servico en términos generales , les falta criterio y profesionalidad , sugiero capacitación al personal , están en un hotel en un lugar turístico donde tiene q ofrecer otro tipo de atención
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Miguel David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si todo bien gracias
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Emmanuel

Gracias
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
muy buen servicio, buenas instalaciones, mejoraría el piso de la ducha del baño ya que esta muy resbaloso, puede ocasionar un accidente
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba amplia, limpia y muy bonita. Tenía un balcón donde desayunamos, el cual estuvo bien.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Abril Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien instalaciones nuevas todo muy limpio camas comodas baño limpio
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

MARIAFERNANDA

Liked: Cleanliness, amenities
La habitacion esta en buenas condiciones, el hotel muy bien ubicado, pero en la habitacion entraba mucha luz y como era planta baja se escuchaba todo el ruido de la habitacion de arriba haciendo el descanso muy complicado o nulo
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jessica Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jose Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super bien
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
TODO BIEN, SOLO FALTO EL INTERNET PERO FUE POR FALLA DEL PROVEEDOR. POR TODO LO DEMAS SUPER
Stayed 2 nights in Sep 2025