See all properties

Hotel Na Bolom

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Na Bolom

Courtyard
Junior Suite
Junior Suite, 1 Queen Bed, Garden View
Daily continental breakfast for a fee
Standard Double Room, Garden View | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
A.V. VICENTE GUERRERO 33, BARRIO EL CERRILLO, San Cristóbal de las Casas, CHIS, 29220
  • Place, Na Bolom Cultural Museum
    ‪1 min walk‬
  • Place, Ex-Convent of Santo Domingo
    ‪10 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪156 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Double Beds

A room with wooden beams, a bed with colorful bedding, a wooden table with a vase, and a chair.

Standard Quadruple Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed, Garden View

A room with a bed, a bookshelf, a wicker ceiling light, and a view through an open door.

Junior Suite, 1 Queen Bed, Garden View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

A bedroom with a bed, two bedside lamps, a painting on the wall, and a hanging light fixture.

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed, Garden View

Junior Suite, 1 Queen Bed, Garden View

Junior Suite, 1 Queen Bed, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View

Standard Double Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View

Standard Triple Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View

Standard Triple Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View

Standard Double Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room, Garden View

Triple Room, Garden View

Triple Room, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Garden View

Standard Single Room, Garden View

Standard Single Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property
Hotel Mukul Na
San Cristóbal de las Casas
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
4.7 out of 5, Exceptional, 254 reviews
The price is €34
includes taxes & fees
23 Jun - 24 Jun
Hotel Mukul Na

About this property

Hotel Na Bolom

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a library are onsite.
Hotel Na Bolom offers 16 accommodations with fireplaces and complimentary bottled water. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
During your stay at Hotel Na Bolom, you're just a quick walk from Na Bolom Cultural Museum. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Na Bolom Cultural Museum and 14 minutes by foot from San Cristóbal de las Casas Cathedral
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Hotel Na Bolom. Free self parking is available.

This 3-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:30 AM.
Hotel Na Bolom has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 11:30 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • No plastic water bottles
  • Smoking not allowed
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Fireplace
  • Heating
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Hotel Na Bolom

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 4 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Hotel Na Bolom offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Na Bolom Hotel
Hotel Na Bolom San Cristóbal de las Casas
Hotel Na Bolom Hotel San Cristóbal de las Casas

Hotel Na Bolom Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 77 reviews
Rating 8 - Good. 23 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable. I’ll stay at this hotel again!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness
This is a wonderful old-timey place to stay because, aside from being in a classic San Cristobal location, it is a small anthropology museum and community arts center. In my four nights there I was serenaded by a pianist and a community singing group in the small chapel. My room had a fine mattress, was quiet, and the bathroom was completely up to date.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to rest
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, well preserved colonial building full of history and culture. Beautiful gardens and fantastic staff. We have loved every minute.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Willi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Special Treat

It is a special treat to stay at Na Bolom. It is really a cultural centre / museum with a few rooms that are available.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that this is a museum that has rooms to rent, not a luxury hotel. That said, if you’re looking for a contemplative stay in a beautiful room surrounded by artifacts, this is your hotel. Wonderful staff, good restaurant, coffee house in a garden across the street. Did I mention the incredibly helpful staff? A nice walk 30 minutes to the town center. Can’t wait to return.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
I love the historical aspect of the place. Good stuff very helpful. Did not like that such remarkable building had been graffitied on the outside
Stayed 2 nights in Sep 2024
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, comfortable room. Location was convenient and I was able to walk safely about town. Was a bit chilly…heater in room helped somewhat. Was nice to have an extra blanket in the closet. I ate at the restaurant one time. Food and service was good. Disappointed, however, with wifi. Cell signals are weak in the area and wifi was unreliable and slow if available. I had to go to center of town to check on future travel plans and catch up on news. Forced me to disconnect a bit!!! 😌
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Rosa Tupina

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness, awesome library and museum. They lock the door around 10 pm. I had breakfast there twice. It was ok but missing stuff (fruit) I could not use my laptop with their internet. The wifi for the cell ph was ok. Lights are left on on the hallway and I just had to find them n turn them off because I couldn’t sleep the first night. Taxis are easy to catch in that area. Distance to market are ok if you can walk. I preferred taxis for 50 pesos to take me to markets and main corridor. Staff were nice. Vendors were ok too. Women artisans set up their goods on the patio. I will stay here again.
Stayed 7 nights in Jul 2024
Verified

4/10 Poor

Maria Guadalupe Estela

Disliked: Cleanliness, property conditions & facilities
Mala higiene, el personal desconocía hasta en donde estaban las habitaciones, pobre en amenidades, descuidado
Stayed 6 nights in Dec 2025
Verified

4/10 Poor

GABRIEL

Liked: Staff & service
Disliked: Room comfort
Nunca vi el viñedo
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Irma

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y un ambiente agradable. Tienen un jardín al cual tienes acceso. El museo que hace una exposición sobre todo de los lacandones incluyendo fotografías muy antiguas. Me volvería a hospedar.
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno en gral

Estuvo buena la estancia, al principio yna habitación estuvo mas o menos pero nos cambiaron
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar magico
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un bonito lugar para dormir 🛌 nada más con el detalle que la habitación en la que me hospedé no contaba con TV 📺 , es un lugar acogedor, el joven de la recepción se portó muy servicial, muy atento y respetuoso, volvería a hospedarme sin duda alguna
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En este lugar se realizan encuentros académicos. Poder tener un cuarto de hospedaje en el mismo lugar del evento a que asistí es excelente.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar aunque su fachada no sea su mejor presentación, es excelente, tiene historia, arte, tradición, encantados de descubrir ese lugar
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Mirjam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

würde es wieder buchen

herzige anlage mit guten zimmern
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Uno de los hoteles con más encanto de los que me he alojado. Aparte de bonito, tiene mucha historia y apoya a la comunidad.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Rebecca L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite place by far to stay in San Cristobal

Love staying here. It feels like you are going back in time a bit, but with all the comfort needed. There is so much history and adventure expressed in this, what was once the home of an adventurous couple. Staff are super friendly and accommodating.
Stayed 5 nights in Mar 2022
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

I loved the fireplace in the room that came stocked with firewood and kindling. It lit with one match.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special place to stay. Like stepping back in time. The museum, garden and grounds were wonderful.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel / Cabin

Wonderful experience. Staff was lovely and so accommodating. The log cabin was so cute. It does get a little chilly at night but the fire place and extra blankets were very sufficient. Really enjoyed my stay and HIGHLY recommend. Love the museum and garden aspect of it as well. 😊
Stayed 3 nights in Nov 2021