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Hotel Palacio de Moctezuma

3.5 star property

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Photo gallery for Hotel Palacio de Moctezuma

Lobby sitting area
Garden
Fireplace
Reception
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Av. Benito Juárez 16, Corner with Francisco León Street, San Cristóbal de las Casas, CHIS, 29200
  • Place, Santo Domingo Handicraft Market
    ‪2 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Place, Ciudad Cuauhtemoc
    ‪12 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪117 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • 22 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Palacio de Moctezuma

Hotel in San Cristóbal de las Casas with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, a porter/bellhop, and a front-desk safe are onsite.
Hotel Palacio de Moctezuma offers 53 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

During your stay at Hotel Palacio de Moctezuma, you're just a quick walk from Foro Cultural Kinoki. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Restaurante Noche Buena, a family restaurant that serves Mexican cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Just a 3-minute walk from Foro Cultural Kinoki and 4 minutes by foot from Santo Domingo Handicraft Market
There's a restaurant on site. Public spaces have free WiFi. Hotel Palacio de Moctezuma also features tour/ticket assistance, a fireplace in the lobby, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3.5-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Restaurante Noche Buena - This family restaurant specializes in Mexican cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 8 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 105 for adults and MXN 85 for children
  • A restaurant

Restaurants on site

  • Restaurante Noche Buena

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 105 for adults and MXN 85 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Heating fee: MXN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palacio De Moctezuma
Hotel palacio de Moctezuma Hotel
Hotel palacio de Moctezuma San Cristóbal de las Casas
Hotel palacio de Moctezuma Hotel San Cristóbal de las Casas