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Hotel Santa Clara

3.5 star property

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Photo gallery for Hotel Santa Clara

Outdoor pool
Aerial view
Double Room
Interior entrance
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Avenida Insurgentes 1, San Cristóbal de las Casas, CHIS, 29250
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Plaza 31 de Marzo
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪121 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Santa Clara

Historic hotel with an outdoor pool and a restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
Hotel Santa Clara offers 38 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Santa Clara, you're just a quick walk from Church of San Nicolás. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine while dining at Cocodrilo
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Church of San Nicolás and Museo de San Cristóbal
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the historic Hotel Santa Clara. Free self parking is available.

This 3.5-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to noon.
Cocodrilo - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: USD 8 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocodrilo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Santa Clara San Cristobal de las Casas
Hotel Santa Clara San Cristobal de las Casas
Santa Clara San Cristobal de las Casas
Hotel Hotel Santa Clara San Cristobal de las Casas
San Cristobal de las Casas Hotel Santa Clara Hotel
Santa Clara
Hotel Hotel Santa Clara
Hotel Santa Clara Hotel
Hotel Santa Clara San Cristóbal de las Casas
Hotel Santa Clara Hotel San Cristóbal de las Casas

Hotel Santa Clara Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 6 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Close to main plaza

Near to everything you need to see in town very centric. I am giving low rate since it is not handicap friendly and two of our rooms second floor had problems with no hot water on. A winter visit. Low pressure also
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the staff is amazing and they have music alive in

the personal was great and amazing they have live music in the restaurant every night
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. The restaurant was very good.

8/10 Good

Verified traveller

Liked: Staff & service
Excellent location! walkongg distance to everything. Staff was very helpful.

8/10 Good

Mary Pat

Liked: Staff & service

6/10 Okay

CELIA, MEXICO D F

Liked: Cleanliness, staff & service, room comfort
lastima que los blancos y almohadas esten tan feas arreglando esto estaria muy bien
Stayed 5 nights in Dec 2017

6/10 Okay

Markus

Disliked: Property conditions & facilities

Altes ehrwürdiges, zentral gelegenes Hotel

Das Hotel ist sehr zentral gelegen. Die Zimmer gegen den Park sind relativ laut. Das Zimmer war gross und man hatte vom Fenster aus einen wunderbaren Blick auf den Hauptplatz.Das Hotel ist in die Jahre gekommen und hätte wieder mal eine Renovation nötig. Personal an der Rezeption spricht leider nur spanisch.
Stayed 3 nights in Dec 2017

6/10 Okay

rafael, villahermosa

Liked: Cleanliness, staff & service

Hotel muy básico. De 3 estrellas.

Las camas bien y limpio. Pero muy básico. Le falta mantenimiento a las puertas de madera. La lámpara del cuarto muy feas.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Buenos

Buen hotel a secas, el plus que tienes es estar en el centro de la ciudad ya que el centro por las noches es precioso.
Stayed 6 nights in Nov 2017

10/10 Excellent

Rocio, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo y centrico

Lugar bonito y centrico caminando puedes llegar a varios lugares turisticos y muchas opciones de comidas alrededor.
Stayed 4 nights in Jul 2017

8/10 Good

acesound, mx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the colonial fell of San Cristobal

Hotel is a well maintained but certainly not a new building. We wanted pool for this stay and we got it. We didn't consider climate is a bit on the chill side so just my older daughter was up to the temperature of the outdoors pool. Beds were confortable and room was clean. No food is allowed inside the rooms so no room service either. The hotel restaurant is very good. Is a somewhat small hotel and is perfect because there is hardly any walking to get to your room, restaurant or lobby. We didn't had issues with loud noises but if your too sensitive may not the best hotel for you. Location is perfect right on the main plaza across the colonial cathedral. We liked a lot the rustic decorations because it felt very autentic. Room also a little on the small side but with wifi. Staff very friendly and with a great service attitude.
Stayed 9 nights in Jul 2017

2/10 Terrible

Maria Teresa, Tuxtla Gutiérrez

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El estacionamiento está a 4 cuadras hacia arriba

Me ofrecieron Cama King size. Era matrimonial. En San Cristóbal de las casa había mucho frío y en todo el hotel no hay un solo calefactor. Se escuchan los pasos y ruidos de la habitación arriba de la nuestra. NUNCA VOLVERE

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
HOTEL UBICADO EN BUENA ZONA, JUSTO EN EL CENTRO DE LA CIUDAD

10/10 Excellent

María, Chihuahua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable.

Paseo a San Cristóbal excelente, el personal del hotel muy amable y cordial, instalaciones limpias. La ubicación de lo mejor. Gracias! Lista para regresar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located!

Very well located hotel facing the main plaza: close to restaurants, concert and parade grounds (during holidays), and shops. Friendly and helpful staff. We would stay there again.

6/10 Okay

Pedro L, Oaxaca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Excelente ubicación

Bien, lástima que la regadera no funcionara adecuadamente. En cuanto la reporté, la sustituyeron. La gerente, Sra. López, súper amable.

10/10 Excellent

GERARD, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel

Muy bien. La comida regular y no es inolvidable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Muy Bien ubicado.

Todo muy bien, esta muy bien ubicado y limpio.