Hotel Tepeyac

3.0 star property

Choose dates to view prices

Room options

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Romantic Studio Suite

Romantic Studio Suite

Romantic Studio Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Tepeyac

This smoke-free hotel features a restaurant, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Tepeyac offers 27 accommodations with complimentary bottled water and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.
During your stay at Hotel Tepeyac, you're just a quick walk from San Cristóbal de las Casas Cathedral. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the family restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Foro Cultural Kinoki and Café Museo Café
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Tepeyac.

This 3-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.
Los Marticuiles - This family restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 260 metres

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 135 per person
  • A restaurant

Restaurants on site

  • Los Marticuiles

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • No lift

More

  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 135 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Posada Tepeyac San Cristobal de las Casas
Posada Tepeyac San Cristobal de las Casas
Posada Tepeyac
Hotel Posada Tepeyac San Cristobal De Las Casas Mexico - Chiapas
Hotel Tepeyac Hotel
Hotel Posada Tepeyac
Capital O Hotel Tepeyac
Capital O Posada Tepeyac
Hotel Tepeyac San Cristóbal de las Casas
Hotel Tepeyac Hotel San Cristóbal de las Casas

Hotel Tepeyac Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 154 reviews
Rating 8 - Good. 39 out of 154 reviews
Rating 6 - Okay. 12 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 2 out of 154 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Close to shops and restaurants The restaurant of the hotel has very good mexican plates
Stayed 1 night in Dec 2024
Verified

8/10 Good

Jose de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colorfull hotel
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, although need to be mindful of the noise at night due to parties and nightlife. The property was very beautiful, tidy and staff were super friendly.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities
Yes the room was pottless. The service excellent
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nora

Liked: Cleanliness
Nice decor , restaurant next door
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

jose alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

fawn

Liked: Cleanliness, property conditions & facilities
Staff was great. Room was clean. Location is fantastic. Room could use new towels, and a space heater for when it gets into the 30’s at night. Hot water takes about 10 min to get warm. Coffee maker in room or coffee in the lobby would be nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Blanca

Liked: Amenities, property conditions & facilities
Very nice service. Good location,
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the city centre. Perfect location. Nice common areas and nice room. A little bit noisy but still ok. Lovely staff as well. Recommended
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

OLAF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near city center
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located on a popular street in town. The decor of the lobby and the interior of the hotel are colorful and represents the culture of the region. The staff is super friendly and helpful. The rooms are a bit small but if you are traveling light and need comfortable accommodations in a hotel that offers a unique experience this is the place. The street outside is lined with nice restaurants and shops. Very pedestrian friendly.
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sandra Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, habitación cómoda
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
El servicio, el agua que ofrecen, la localización
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Erick

Disliked: Amenities
No hay agua caliente, te metes a bañar y te dura 4 minutos el agua tibia y se enfría. Mucho rudo dentro y fuera del hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Esau

Liked: Cleanliness, amenities, property conditions & facilities
Me gusto absolutamente todo de ese hotel
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está muy pequeñas las habitaciones
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio, la atención que dan son muy amables, la comida super recomendada, la habitación muy cómoda Sin duda volvería a hospedarme.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JESICA

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Muy bonito hotel, muy limpio y el personal muy agradable
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Jesús Berzain

Disliked: Cleanliness, staff & service, amenities
La peor estancia en la que pude estár en calle peatonal, me dijeron que había estacionamiento, mintieron y hágale como quiera me dijeron luego está app ni era la hora del chekin y n ome dejo cancelar horrible horrible todo
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ALMA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente linda y el personal de primer nivel todo súper bien!!!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Francisco Rueda

Liked: Cleanliness, property conditions & facilities
El hotel muy bonito, me pareció un poco subido de precio para lo que ofrecen. El lavabo solo tenía agua fría y la regadera era muy difícil de regular el agua caliente, además se terminaba muy rápido y tenías que esperar para tener más agua caliente.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Antonio

Liked: Cleanliness, property conditions & facilities
Cuartos muy pequeños
Stayed 14 nights in Jun 2025