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VOE HOTEL

2.0 star property

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Photo gallery for VOE HOTEL

A courtyard with potted plants, a yellow chair, and a red painting on the wall.
A hotel room with two beds, each with a headboard, a blue blanket, and wall-mounted light fixtures.
A corridor with potted plants, a metal railing, and a tiled floor.
A room with a table and chairs, a flat-screen TV mounted on the wall, and a wooden floor.
A hotel lobby with a reception desk, a seating area, and a glass door leading to a hallway.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
Clemente Robles San Antonio, San Cristóbal de las Casas, CHIS, 29250
  • Place, Santo Domingo Handicraft Market
    ‪8 min walk‬
  • Place, Plaza 31 de Marzo
    ‪8 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪144 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed

A bed with a white mattress and a grey blanket, flanked by two nightstands with lamps, against a grey wall.

Comfort Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

A bedroom with a bed, bedside table, lamp, and a small table with chairs.

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

A hotel room with two beds, a TV, a wooden chair, and curtains.

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

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Front of property
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  • Parking included
  • Free Wi-Fi
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4.7 out of 5, Exceptional, 272 reviews
The price is €34
includes taxes & fees
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About this property

VOE HOTEL

Along with dry cleaning, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available once per stay.
VOE HOTEL offers 13 accommodations. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include computer monitors and printers. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided once per stay.

During your stay at VOE HOTEL, you're just a quick walk from Arches of Carmen. Enjoy features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Arches of Carmen and Santo Domingo Handicraft Market
  • Airport shuttle service available for a fee
As a guest of VOE HOTEL, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. VOE HOTEL also features a front-desk safe and local meal delivery service. Self parking is free.

Smoking is allowed in designated areas at this San Cristóbal de las Casas hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 100 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Meal delivery service

More

  • Computer monitor
  • Iron/ironing board on request
  • Printer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
VOE HOTEL offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

VOE HOTEL Hotel
VOE HOTEL San Cristóbal de las Casas
VOE HOTEL Hotel San Cristóbal de las Casas

VOE HOTEL Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 59 reviews
Rating 8 - Good. 15 out of 59 reviews
Rating 6 - Okay. 7 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for the price, it cannot get any better. Staff were very nice and rooms were very clean comes with its own parking, wifi and is in the center of the area so everything is within reach.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities
Good for the money. Had the best breakfast, eggs however you choose, good coffee.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

P&S San Cristobal Stay

This is a nice, clean, no frills hotel, the staff are very nice and courteous, the rooms are decent sized and the bed is comfy and clean. The only complaint is our room’s window (connected to lobby/hallway) would not lock, this was only a minor inconvenience as the staff was trustworthy and the hotel doors were closed-up at night.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Hendrik Sadam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal estuvo excelente, solamente recomiendo que deben tener ventiladores en las habitaciones para las temporadas de calor donde se encierra el calor en las habitaciones y dar al menos 1 botella de agua por persona en la habitación. Fuera de eso, todo estuvo muy bien.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Karla

Liked: Staff & service, property conditions & facilities
Tiene una terraza muy bonita, el personal es muy amable aunque la habitación no estaba muy limpia, el desayuno es fuera del hotel pero delicioso. El hotel no es muy grande por lo que la habitación es muy pequeña pero del tamaño necesario para la visita.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio del personal, aunque pequeño el hotel tiene todo lo necesario para una estancia confortable, super buena
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Areli

Liked: Cleanliness, staff & service
La limpieza era buena y la atencion fue amable
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Noel alejandro

Liked: Cleanliness, property conditions & facilities
Muy cómodo, recepcionista muy amable y atenta.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Seidy Grisel

Liked: Cleanliness, property conditions & facilities
Muy bueno relación calidad precio
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Diana Laura Hidalgo

Liked: Cleanliness
El staff fue amable pero nuestra habitacion no estaba lista para el check in. Cuando al fin llegamos se escuchaba mucho ruido de la calle y recepción. La regadera tiene una fuga de agua que hace que salga toda el agua por el retrete. Para una noche está bien, mas de una no creo por el ruido.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien servicio del personal muy amables
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Leonardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Mi estancia no fue grata.

A media noche se hospedaron personas ebrias en el hotel. No se dispusieron a descansar sino que estuvieron platicando, cantando y creo que todavía tomando alcohol, estaban entre la puerta de su habitación y el pasillo del hotel. Por lo que no nos dejaron descansar con el alboroto que tenían.. Esperé por un buen tiempo, hasta que reporté a la recepción la situación, y me dijeron que si continuaban de la misma manera, pedirían que guardaran silencio. Aproximadamente a las 2 am ya pudimos descansar pero después del inconveniente.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Esteban

Liked: Cleanliness, staff & service
El baño era muy reducido y el agua de la bañera se salia por la inclination del piso
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son súper cómodas El trato del personal es de lo más agradable. Son excelentes personas Todo muy bonito, las instalaciones son muy bonitas ⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in May 2025
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar recomendado
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Denis Darinel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención al cliente es muy excelente, súper recomendado el hotel.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Yair

Liked: Cleanliness, amenities, property conditions & facilities
Lo que no me gusto fue la atención en recepción, al llegar pregunté si tenían atención las 24hrs para entrar y salir a lo que me respondieron que si, ya que siempre habia alguien en recepción, pero a la hora de hacer mi check out y salir del hotel, estuve esperando mas de 40 minutos a que llegara alguien de recepción por que la puerta estaba cerrada y por poco no alcanzo mi vuelo
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable hospedaje, limpio, buen ambiente, no tan lejos del centro historico de la ciudad y Exelente ubicaicon para SEDEM, lo unico que tengo que decir es el ruido del exterior e interior para afuera que se escucha, de ahi todo exelente. Recomendado si lo que quieres solo es descanzar.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

VICTOR MANUEL

Liked: Cleanliness, staff & service, amenities
excelente ubicación un poco de humedad, no olía pero si hay, de lo demás bien la atención del personal buena
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Leobardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, amenities
Personal muy atento, sólo que falta un poco de mantenimiento en camas así como limpieza profunda en techos de baños ya que contaban con mucha humedad
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien. Muy amables.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención de parte de todas las personas, muy amables y siempre interesados en qué la estamcia fuera agradable
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Haza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción y accesible en precios
Stayed 1 night in Jan 2025