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Hotel Chapala

3.0 star property

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Photo gallery for Hotel Chapala

Beach nearby, white sand
Quadruple Room, Ocean View | Balcony view
Exterior detail
Quadruple Room, Ocean View | Bathroom
Quadruple Room

Reviews

4.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
av. mar de cortez 142, San Felipe, BC, 21850
  • Place, Malecón San Felipe
    ‪1 min walk‬
  • Place, South Beach
    ‪5 min walk‬
  • Place, San Felipe Lighthouse
    ‪9 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ocean View

Quadruple Room, Ocean View

Quadruple Room, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Quintuple Room, Ocean View

Quintuple Room, Ocean View

Quintuple Room, Ocean View

  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Hotel Chapala

Coffee/tea in a common area, a meeting room, and laundry facilities are available at this smoke-free hotel. Self parking is free. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Hotel Chapala offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels and first-run movies.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Chapala, you're just a quick walk from Malecón San Felipe. Enjoy features like free self parking, plus a meeting room and laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include a meeting room, laundry facilities, and coffee/tea in a common area
  • Steps from Malecón San Felipe and 7 minutes by foot from South Beach
  • Dogs welcome for a fee
As a guest of Hotel Chapala, you'll find barbecue grills, a picnic area, and coffee/tea in a common area. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

This 3-star San Felipe hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • First-run films

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Chapala Hotel
Hotel Chapala San Felipe
Hotel Chapala Hotel San Felipe

Hotel Chapala Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 6 out of 18 reviews

5.4/10

Cleanliness

5.6/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I reserved and paid for a room with water view guaranteed. When I got to the office window the lady said there were no more but the parking lot was empty except for 2 cars. She made me pay more out of pocket for a room that didn’t have water views.
Stayed 2 nights in Nov 2020

4/10 Poor

beatriz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

2/10 Terrible

Ralph, San Diego

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
a flea bag. Worst hotel I’ve ever stayed in. The kid checking me in was fine. I would not represent this hotel. Spent $56 dollars and not stay there if it was free!
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Gave me a room that was people was inside Then they say i get 30 percent dis ount on my next v
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

6/10 Okay

Francely

Travelled with family
The room wasn’t ready at the time to check in they told us to come back in 30 minutes and we did and then they asked to come back in other 30 minutes. The place Like the floor isn’t to clean but the bed sheets and towels were ok and clean . They didn’t left any soap in the room we had to go down and asked for it. At 2:00 am in the morning I am writing this review because the next door people’s came from drinking alcohol and were so noisy couldn’t sleep any more and no body is talking to them to be quiet, most probably the person in charge is sleeping
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Business traveller

Fair

It was okay for the price
Stayed 2 nights in Aug 2020

8/10 Good

Breno

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good price and great location.

This hotel offer the best they can forthe price they charge. Any bad qualification is unfair because they could not be any better with the price they charge. If you want to get any better be ready to spend a lot more money in another hotel.
Stayed 1 night in Aug 2020

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

overcharged

They did not have my reservation and had a bad attitude. Also I was charged twice on my debit card. Because I paid on this app and then paid at the hotel and said I would del with hotels.com later. It was let and we were tired.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2020

2/10 Terrible

Paulina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel needs major maintenance and repairing.

Room 25 reeked like cigarette smoke, the pillow and sheets were penetrated with the smell. In Room #24, the room we were switched to, the shower had a major leak on the faucet handles. In Room #31, the bathroom door was hard to open end close because the upper hinges were broken.
Stayed 1 night in Jul 2020

4/10 Poor

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed!!

I have to be honest and say the room and building did not match the pictures. Noisy location and no facilities. Just a bed, shower, and wi-fi. Not what weary travelers were hoping for. Over priced for sure for us and probably the other 2 guests.
Stayed 1 night in Mar 2020

6/10 Okay

Dayane

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Valeria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible servicio

Muy mal, llegue al hotel eran las 7.40 pm hiba con los niños pequeños a pasar el fin de semana y la recepcionista me dice que me ha ian cancelado la habitacion y qur me habian enviado un msg por correo que nunca recibi ! Y lo mas triste es que no habia donde quedarnos todo estaba ocupado! Y habiamos manejado 4 hrs desde tijuana, terrible ! No vayan a ese hotel porque nisiquiera fueron para llamarme o esperar a que llegara muy mal servicio.
Stayed 1 night in Sep 2020

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

Agradecemos mucho el servicio de recepción muy amables, si hubo unos retrasos pero aún así la atención fue muy buena, la habitación 24 excelente me la pase muy bien en un ambiente tranquilo!! La verdad si volvería a ir!
Stayed 1 night in Aug 2020

2/10 Terrible

Vicente

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel
Stayed 1 night in Aug 2020