2/10 Terrible
Kami V.
4 May 2025
Stay Clear...Bed Bugs
We were very disappointed with this VRBO. Outside of being 7 minutes away from San Francisco, there's not much else I can say that was good about it. The washer and dryer barely worked and smelled foul, when we got in the shower it smelled like sewage, the bed comforter smelled like body odor, the window sill was filthy and had a large dead fly in it. And last but not least, we found 2 bed bugs in the bed. We were willing to work with the other issues but the bed bugs were a deal breaker. We tried contacting the owner multiple times but had difficulty in getting ahold of him and were brushed off when we did talk to him. We got a hold of VRBO and they said they tried getting ahold of the owner with no luck. They did say that it was a major health issue and that they would be escalating it and their team would call us back, but they never did. The owner finally got back to us and told us he would refund our remaining days. Because of the bed bugs we had to pay for a hotel room in town. Unfortunately we have yet to receive that refund still and it has been several days since we were told we would receive it.



Kami V.
Stayed 5 nights in Apr 2025