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Best Western Plus Grosvenor Airport Hotel

3.0 star property

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Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Exterior
1 bedroom, in-room safe, individually decorated, individually furnished
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪6 min walk‬
  • SFO Museum
    ‪13 min walk‬
  • The Shops at Tanforan
    ‪20 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(101 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(71 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Grosvenor Airport Hotel. During your stay, you're just a quick walk from South San Francisco Convention Center. Enjoy features like free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from San Francisco Bay and 11 minutes from Chase Center
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star South San Francisco hotel is smoke free.

Guests are served free breakfast. An additional breakfast is available daily for a fee.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 AM at scheduled times
  • Parking on site (USD 9 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 739 out of 1474 reviews
Rating 8 - Good. 399 out of 1474 reviews
Rating 6 - Okay. 179 out of 1474 reviews
Rating 4 - Poor. 89 out of 1474 reviews
Rating 2 - Terrible. 68 out of 1474 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

GEORGE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clifton, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service

Vaughans stay

Gave it three stars due to the air- conditioner in our room was louder than the airplanes landing right outside. Mattress was too firm for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

OLENA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, clean and reliable, a staple of Best Western. Always a safe haven wherever you go. One small note: if you take airport shuttle, make sure to have plenty of time before your flights, as the shuttle makes multiple stops before arriving to the airport eventually.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, clean, had a restaurant, and provided shuttle service to and from the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I really liie convience close to office and bar and restaurant on site. And Miguel the bartendar is great. Food is really good qnd they make their own tortilla chips.
Stayed 3 nights in Mar 2025

8/10 Good

timothy, sausalito

Business traveller
Liked: Amenities
Ok
Stayed 2 nights in Mar 2025

6/10 Okay

GEORGE

Stayed 2 nights in Mar 2025

6/10 Okay

Kristie

Travelled with family
Disliked: Property conditions & facilities
The first room we checked into had blue painters tape on the window and a gap between the two windowpanes. It was raining and there was a puddle on top of the heater. We called the front desk and they gave us a new room. This room was better but the curtain was ripped. We also ate and the restaurant. The food was just ok and the service was so slow! It took over two hours total and it wasn’t busy at all!
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie, Rancho Mirage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We always stay here when flying in/out of SF!
Stayed 1 night in Mar 2025

10/10 Excellent

Zoila

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Staff & service, amenities
Front desk was nice, gave me free bottle of water later in the evening when i returned to the hotel. The shower walls were not properly cleaned (there was some yellowish substance on the walls). The toilet was rather old and did not flush well. Water pressure on the shower was very weak as well. Please provide more sheets for the bed, the room gets very cold at night.
Stayed 2 nights in Mar 2025

8/10 Good

Raquel López

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean
Stayed 1 night in Mar 2025

6/10 Okay

Silvett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was tasty and fresh. I like that their also was a Mcdonalds across the streetand gas station close bym
Stayed 1 night in Feb 2025

10/10 Excellent

TaNika, Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. The breakfast was great. The room was nice and clean. I would go back. It's very convenient and next to the hwy.
Stayed 3 nights in Feb 2025

4/10 Poor

cher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I wasn’t aware of parking fee in this property when checking in, the heating unit was broken, room was freezing on March 7th mid night. But their breakfast foods in the morning were excellent so I just let it go on the complaints. Just imagine you are sleeping in freezing hotel for one night.
Stayed 1 night in Mar 2025

8/10 Good

guoyan

Business traveller
Stayed 5 nights in Jan 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok!
Stayed 1 night in Mar 2025