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Best Western Plus Grosvenor Airport Hotel

3.0 star property

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Photo gallery for Best Western Plus Grosvenor Airport Hotel

Bar (on property)
Meeting facility
Suite, 1 King Bed, Non Smoking
Lobby
Suite, 1 King Bed, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • Place, K1 Speed San Francisco
    ‪5 min walk‬
  • Place, South San Francisco Convention Center
    ‪6 min walk‬
  • Place, SFO Museum
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪5 min drive‬

Room options

Executive King Suite

  • Sleeps 2

Queen Suite

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Queen Room

  • Sleeps 2

View all photos for King Room

Combined shower/bathtub, free toiletries, hair dryer, towels

King Room

  • Sleeps 2

View all photos for Two Double Room

Bathroom

Two Double Room

  • Sleeps 4

Executive Two Double Room

  • Sleeps 4

Executive King Room

  • Sleeps 2

Executive Queen Suite

  • Sleeps 4

View all photos for Mobility Accessible King Room

Bathroom

Mobility Accessible King Room

  • Sleeps 2

View all photos for Mobility Accessible Two Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Mobility Accessible Two Double Room

  • Sleeps 4

Executive Queen Room

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(93 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(128 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western Plus Grosvenor Airport Hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This South San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Grosvenor Airport Hotel. During your stay, you're just a quick walk from South San Francisco Convention Center. Enjoy features like free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from San Francisco Bay and 12 minutes from Oracle Park
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A fitness center, a library, and a vending machine are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star South San Francisco hotel is smoke free.

Guests are served free breakfast. An additional breakfast is available daily for a fee.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:30 AM at scheduled times
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 929 out of 1745 reviews
Rating 8 - Good. 429 out of 1745 reviews
Rating 6 - Okay. 219 out of 1745 reviews
Rating 4 - Poor. 95 out of 1745 reviews
Rating 2 - Terrible. 73 out of 1745 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and well maintained hotel. friendly staff. free breakfast which is very good and better than most hotels I have been in. We enjoy our stay here every time. The only thing is the bottles of soap and shampoo were empty but everything else is great.
Stayed 1 night in Dec 2025

10/10 Excellent

Darryl

No complaints at all!
Stayed 2 nights in Dec 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Very nice n clean
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
The receptionist was especially friendly and helpful. We appreciate her and wish we could know her by name but she was working on December 16 in the evening. The room accommodations are very good especially the beds but it could use additional blankets. The breakfast is OK but would appreciate bacon and more egg variety. The yogurt should be a no sugar, plain yogurt and allow people to add, honey or sugar to it. The breakfast is loaded towards cheaper carbs and not enough meat and egg options dairy as well.
Stayed 1 night in Dec 2025

6/10 Okay

Kelley T.

Quite run down but staff were nice
Stayed 1 night in Dec 2025

10/10 Excellent

Jeetindria

Stayed 1 night in Dec 2025

10/10 Excellent

Ahmed

Good hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Jessie Jr

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. I just hope they get their Guests contact number especially when they pick up the them from the airport. It was our first time travelling to SF and we didnt get notified when the shuttle was already waiting. We also didnt know the exact pick up point of their shuttle. We ended up waiting for so long and needed to book our uber.
Stayed 1 night in Dec 2025

6/10 Okay

Sandeep

Liked: Cleanliness
Good property for the right price
Stayed 1 night in Dec 2025

6/10 Okay

Sahil

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room was clean. Staff was ok. Could be more courteous especially at check in and at breakfast. Amenities - missing body wash liquid. It is good for a quick night sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Yvette

Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful staff in reception, catering, housekeeping and bar.
Stayed 2 nights in Dec 2025

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Totally enjoyed our stay. The bar and breakfast were an added treat. Great location for travelers.
Stayed 3 nights in Dec 2025

10/10 Excellent

kimberly

Stayed 1 night in Dec 2025

8/10 Good

LESLEY, BANBURY

Liked: Cleanliness, staff & service
Friendly helpful staff . Hotel shuttle only runs part time with no information when at the airport— no service in afternoons so have to get a taxi after waiting in vain for any transport or information at airport unless customers decide to phone hotel for help —Expedia needs to clarify this .
Stayed 1 night in Dec 2025

10/10 Excellent

Naoshi

Stayed 1 night in Dec 2025

10/10 Excellent

Medora

Stayed 3 nights in Nov 2025

10/10 Excellent

Joy

Stayed 1 night in Dec 2025

6/10 Okay

MARIE L

Travelled with group
Liked: Staff & service
Costumer service was nice. However, water was leaking from the ceiling in the bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Stayed 3 nights in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, neat, and pleasant
Stayed 3 nights in Dec 2025

10/10 Excellent

Joy

Stayed 1 night in Dec 2025

8/10 Good

Wayne, Provo

Stayed 1 night in Dec 2025