Canopy by Hilton San Francisco SoMa

4.0 star property

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Photo gallery for Canopy by Hilton San Francisco SoMa

3 bars/lounges
Property preview
Reception
Exterior
3 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Free WiFi
  • Laundry

Explore the area

View in a map
250 4th Street, San Francisco, CA, 94103
  • Place, San Francisco Museum of Modern Art
    ‪5 min walk‬
  • Place, Oracle Park
    ‪16 min walk‬
  • Place, Pier 39
    ‪5 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Landmark View)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Landmark View)

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Landmark, Hearing, Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Accessible, Landmark View)

8.0 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Roll In Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Fireplace (Landmark View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Canopy by Hilton San Francisco SoMa

Hotel with bars, a quick walk to San Francisco Museum of Modern Art
A restaurant, 3 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and concierge services.
Canopy by Hilton San Francisco SoMa offers 194 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Canopy by Hilton San Francisco SoMa. During your stay, you're just a quick walk from San Francisco Museum of Modern Art. Features include free WiFi in public areas, plus 3 bars and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of San Francisco Museum of Modern Art and Warfield Theatre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. There are 3 meeting rooms available. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at Canopy by Hilton San Francisco SoMa. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
The Social - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The Social Bar - This bar serves brunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Bean Bar - Onsite café. Open daily.
Shelby's Rooftop Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 to 45 for adults and USD 12 to 45 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bean Bar
  • Shelby's Rooftop Bar
  • The Social
  • The Social Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 45 for adults, and USD 12 to 45 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 125.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels San Francisco Hotel
Virgin Hotels Hotel
Virgin Hotels
Virgin Hotels San Francisco
Canopy by Hilton San Francisco SoMa Hotel
Canopy by Hilton San Francisco SoMa San Francisco
Canopy by Hilton San Francisco SoMa Hotel San Francisco

Canopy by Hilton San Francisco SoMa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 1 night in Apr 2025

4/10 Poor

Dawn

Disliked: Cleanliness, staff & service
Positive: Walking distance to Oracle Park for a concert. Negatives: We arrived at 2:45 and they made us wait 15 mins to check in at 3. That has never happened. I asked to have valet retrieve glasses and charger I had left in my car. Almost an hour later they produced glasses with no charger. Desk attendant said they'll bring the charger in just another 5 mins. It took another 20 mins for them to bring the charger. There was dust on lower rim on the nightstand and crumbs behind door when we arrived. The light on the smart mirror kept turning itself on and would make an irritating noise. (Room 201) At check out, I texted as instructed to get car and checked out. My car was there but no key and no valet. We waited 5-10 mins and then checked inside, there was no one at desk. When she finally came back to the desk I asked if she had my key, she did. We've stayed in a dozen hotels in SF over the years. This one was not worth the price paid. Next time we'll go to the Hyatt or Clancy or literally anywhere else.
Stayed 1 night in Jul 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher, SAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and stylish a great restaurant and great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Stayed 1 night in Jun 2025

4/10 Poor

Mohammed

Liked: Property conditions & facilities
Na
Stayed 4 nights in Jul 2025

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

6/10 Okay

Emily, Sebastopol

Travelled with family, Travelled with partner
Liked: Cleanliness
The room was nice. Parking was horrible. The valet told us they were full and made us park in a public lot a few blocks away. It took forever to get to the garage because of traffic. We had to carry our luggage all the way from the garage and when we finally got back to the hotel, the valet was accepting new people for parking. The check in line went out the door and many guest rooms weren’t available for check in (even though the check in time was hours prior to then). Room was small, but nice and acceptable for our 1-night stay.
Stayed 1 night in Jul 2025

8/10 Good

Cesar

Stayed 1 night in Jun 2025

10/10 Excellent

Yolanda, Carolina

Stayed 3 nights in Jun 2025

10/10 Excellent

Ashlee D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful and friendly. Our room was immaculate and gorgeous. The location was situated exactly in the middle of where we wanted to be and honestly, it just felt good to come back to the room whenever we needed to rest or charge our devices. 10/10 would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice lobby and rooftop lounge. Clean rooms.
Stayed 2 nights in Jul 2025

8/10 Good

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Canopy! The front desk staff were super friendly and helpful, which made checking in and out a breeze. I really appreciate how welcoming they were. The hotel layout is modern, clean, and easy to navigate — you can tell a lot of thought went into the design. The rooftop restaurant was definitely a highlight with its great views and atmosphere. On top of that, there are plenty of convenient stores and restaurants nearby, which made grabbing anything I needed super easy. The valet parking at $75 is a bit on the pricey side… but hey, that’s just San Francisco for you, right? All you need to know: overall, this is a great spot, and I’d definitely come back.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Erica

Travelled with partner
Liked: Cleanliness
I specifically chose this hotel for the valet parking but when we arrived they had no available spaces so we were forced to park in a parking garage two blocks over. I had checked in online prior to arriving and received a digital key, I did this because I knew we were going to be in a hurry for our dinner reservations. When we got to our room we embarrassingly walked in on a woman undressed which led to a very uncomfortable situation. We were only there for 1 night but it was a very hectic night for us. Staff tried their best but were overwhelmed with the amount of check-ins
Stayed 1 night in Jul 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall the worst experience I’ve ever had at a hotel, had my reservation for 8 months get there 2 hours past check in (5pm) no room available no parking available. I’m sorry, what did I prepay for?? All I got comped was 3 free drink tickets, and I don’t even drink.
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Stayed 3 nights in Jul 2025

10/10 Excellent

Jeanne

Stayed 2 nights in Jun 2025

8/10 Good

Shungo

Liked: Cleanliness, property conditions & facilities
Good hotel. The front desk was friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Mike

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Christina

Business traveller
Liked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Liked: Staff & service
Stayed 1 night in Jun 2025