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citizenM Menlo Park

4.0 star property

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Photo gallery for citizenM Menlo Park

Lobby sitting area
Exterior
Property entrance
Room, 1 King Bed | View from room
Gym

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
2 Meta Way, Menlo Park, CA, 94025
  • Place, Facebook Campus
    ‪2 min drive‬
  • Place, Stanford University
    ‪10 min drive‬
  • Place, Stanford University Medical Center
    ‪11 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Menlo Park

Hotel in Menlo Park with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a 24-hour front desk. Housekeeping is available on request.
CitizenM Menlo Park offers 240 accommodations with iPads and safes. Pillowtop beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
During your stay at citizenM Menlo Park, you'll be within walking distance of Facebook Campus. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include 4 meeting rooms, an elevator, and a communal living room
  • Onsite recreation includes a gym
  • Just a 4-minute drive from San Francisco Bay and 12 minutes from Stanford University
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The business-friendly citizenM Menlo Park also features a fitness center, coffee/tea in a common area, and express check-in. Free self parking is available.

This 4-star Menlo Park hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (101 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Menlo Park Hotel
citizenM Menlo Park Menlo Park
Citizenm San Francisco Menlo Park
citizenM Menlo Park Hotel Menlo Park

citizenM Menlo Park Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 165 reviews
Rating 8 - Good. 19 out of 165 reviews
Rating 6 - Okay. 6 out of 165 reviews
Rating 4 - Poor. 2 out of 165 reviews
Rating 2 - Terrible. 6 out of 165 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alina, San diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at CitizenM in Menlo Park. The property was clean, beautifully designed, and staffed was very friendly. The neighborhood felt very safe, and we loved waking up to the stunning view of the salt pond from our room.
Stayed 1 night in Aug 2025

10/10 Excellent

Marshawn

Stayed 1 night in Aug 2025

2/10 Terrible

talaiasi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unacceptable

I charged my card when i booked online so i can just check in when i get to the hotel. I went to a wedding near sacrament and drove all the way to Menlo Park to the hotel late night to check in. when my wife and i arrived we were told that they had no more rooms available even though i already had been charged and had a confirmation number. There were no more rooms at any of the hotels near by and my wife and i had to sleep in our van for the night. I waited a day or two for my refund and wasn’t given the same amount back but less than what i spent for a night to sleep in my own van with my wife.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Stayed 1 night in Jul 2025

2/10 Terrible

DeeDee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked this hotel through Expedia early in the evening but when we arrived at the hotel around 11 pm from a long drive from LA we were told all of their rooms were sold out. There were at least 10 other people in the lobby who had the same problems. Why would anyone not communicate with the customers or Expedia about the rooms being sold out? That would be the question for management. It took us almost an hour and a half to find another hotel in Concord because all the hotels in the area were sold out or had raised their rate to $400 or more. Took another hour and a half to get to Concord and settled for the night. This seems like a nice hotel and it could have been a great experience but this is terrible and made me not want to come back to this area again. Be aware that if you’re going to book this hotel make sure they have an actual room for you because you will be left stranded in the middle of the night. There will be no communication from the hotel period.
Stayed 1 night in Aug 2025

8/10 Good

Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Room size was a bit small, got that dorm/capsule vibe. There's a constant rotting smell coming from the marsh area across the street...so unless you want to ride a borrowed bike along the marsh for fun, I would suggest to stay indoors.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lance

Stayed 1 night in Jul 2025

10/10 Excellent

SUKHDEEP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing It was missing was a dolly to take my stuff up to my room, since it took me more than one trip to bring my things up. Everyone was super nice and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Stayed 6 nights in Jul 2025

10/10 Excellent

Brody

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, but this was my first time trying citizenM breakfast and, and tbh I don’t think it’s worth it. They offer a decent amount of fruits / pastries / yogurts in addition to the main breakfast items (mostly breakfast sandwiches), but I thought the main breakfast items themselves were not that good. I don’t think the $22 / day price is justified unless you have kids maybe AND you know for certain you’ll use the breakfast every day of the stay. Also I wish the breakfast was selectable per-day instead of across the entire stay. That’s why the amenities category is slightly below all the others. Staff, cleanliness, area were all amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Eliane

Liked: Cleanliness, amenities, property conditions & facilities
New, clean
Stayed 1 night in Jun 2025

10/10 Excellent

Shaon

Stayed 1 night in Jun 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tomasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Dynell

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Marjorie

Stayed 3 nights in May 2025

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph, Annanagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique concept in hoteliering. A room controlled almost wholly with a smart device - in this case…an iPad…a seamless check in experience without a lot of human interaction
Stayed 3 nights in Jun 2025

10/10 Excellent

Shaon

Stayed 1 night in Jun 2025

10/10 Excellent

Tristan

Stayed 1 night in Jun 2025

10/10 Excellent

Shawn, Seattle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small impeccably appointed room in hotel with great and expansive work spaces. Only downside is no restaurants/grocery within walking distance (but an amazing estuary is). Uber is easy and quick.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Shawn, Seattle

Stayed 1 night in Jun 2025

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 2 nights in Jun 2025