Hampton Inn & Suites San Mateo-San Francisco Airport

3.0 star property

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Photo gallery for Hampton Inn & Suites San Mateo-San Francisco Airport

Lobby
Free daily buffet breakfast
Reception
Lobby
Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2940 S. Norfolk Street, San Mateo, CA, 94403
  • Place, Los Prados Park
    ‪3 min walk‬
  • Place, San Mateo County Event Center
    ‪18 min walk‬
  • Place, Hillsdale Shopping Center
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪9 min drive‬

Room options

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(38 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mob/Hearing, RI Shower, High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

1 K Mobility/Hearing Access Ri Shower Studio

  • Sleeps 4

2 Queens Mobility/Hearing Accessible Ri Shwr

  • Sleeps 4

King Room

  • Sleeps 2

King Studio Suite

  • Sleeps 4

Room With Two Queen Beds

  • Sleeps 4

Studio Suite With Two Queen Beds

  • Sleeps 5

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

1 KING HIGH FLOOR

  • Sleeps 2

Similar properties

About this property

Hampton Inn & Suites San Mateo-San Francisco Airport

Hotel in San Mateo with free breakfast and a 24-hour front desk
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided.
Hampton Inn & Suites San Mateo-San Francisco Airport offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 50-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The free breakfast at Hampton Inn & Suites San Mateo-San Francisco Airport gets good marks from our customers. During your stay, you're just a quick walk from Los Prados Park. Free WiFi in public areas, free self parking, and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from San Francisco Bay and a few minutes from San Mateo County Event Center
  • Cats and dogs welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Hampton Inn & Suites San Mateo-San Francisco Airport also features dry cleaning/laundry services and an elevator. Self parking is free.

This 3-star San Mateo hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift (107 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hampton Inn & Suites San Mateo-San Francisco Airport Hotel
Hampton Inn & Suites San Mateo-San Francisco Airport San Mateo

Hampton Inn & Suites San Mateo-San Francisco Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 791 reviews
Rating 8 - Good. 122 out of 791 reviews
Rating 6 - Okay. 24 out of 791 reviews
Rating 4 - Poor. 11 out of 791 reviews
Rating 2 - Terrible. 12 out of 791 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food options were excellent. The king bed was great. Hotel appears to be newer construction so it was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Stayed 4 nights in Aug 2025

8/10 Good

Christine M., Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed at this hotel 3 times, as it’s very close to the family we’re visiting. It’s still very new and clean. We appreciate the free parking and the included self-serve breakfast is convenient, with lots of variety.
Stayed 3 nights in Aug 2025

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
This section shouldn’t be required if you want input on the info above…
Stayed 5 nights in Aug 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed the comfortable room, great breakfast options, and the convenient location! Highly recommend!
Stayed 5 nights in Aug 2025

8/10 Good

Ricardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to restaurant, shopping and transportation.
Stayed 1 night in Aug 2025

8/10 Good

junko, new york

Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very approachable, polite. Facility, rooms are clean.
Stayed 1 night in Aug 2025

10/10 Excellent

MICHAEL D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room didn't have a TV remote at first, and the night clerk came up to the room and helped me log in to the Hilton app so I could turn off the television at 12:30 am. A new remote was waiting for me on my return the next evening.
Stayed 3 nights in Aug 2025

10/10 Excellent

Arwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from SFO. Excellent amenities across the highway. Safe and walkable neighborhood. Breakfast was great.
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Stayed 2 nights in Jul 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. Very clean & comfortable. My only gripe is that they were not prepared on Saturday for the large amount of people at breakfast. Everything was basically picked over. No forks. When I asked if they could put out more the lady said no. Same as the eggs. All gone & lady said no more. Coffee gone. They should know by by the amount of reservations they have to accommodate. I'm sure they had additional supplies in the back, they just did not want to put them out.
Stayed 1 night in Aug 2025

6/10 Okay

Lutfa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The room we had was a 2 queen beds. I was very surprised at how spacious it was. It was very comfortable staying for a couple of nights with an active toddler. The hotel was very clean and the cleaning team was very friendly. Though they had very few towels, when we inquired with the front desk, they said housekeeping will come on day 4, however, when we returned to our room on day 3, they refilled with plenty of towels to spare and took out the trash. What was bothersome was the breakfast staff. When we would go past 9:30am, almost everything was empty (pastries, condiments, yogurt, etc.) and no one to refill when breakfast ends at 10am. The lack of service was quite shocking given how often I stay at hotels with breakfast, (our 3rd one in 2 weeks). It was very off-putting to have people, including us, walking around looking for food to eat besides make-your-own waffles.
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Big breakfast buffet. The rooms were comfortable and the shower was big.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean rooms and the food was culturally diverse. They have rice for breakfast which we Asians appreciate. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. The staff was super friendly and the hotel was clean and modern. Also free drinks 24 hours. Breakfast was also good. Great location right outside of San Francisco.
Stayed 1 night in Jun 2025

8/10 Good

Colin

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

The food was not good. The hotel was not clean. The hotel clogged easily. They were not very accommodating.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ederly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are great, just need improvement with the shower pressure, it is weak.
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn-Elissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three cheers for front desk! Thank you!

Front desk is wonderful; the price was higher than I prefer to pay for accommodation , but the staff and the location are why I’ve booked here a few times
Stayed 1 night in Jun 2025

10/10 Excellent

LAM

Stayed 1 night in Jul 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

gregorio

Disliked: Cleanliness, staff & service, property conditions & facilities
Sand on the bedding, when ready to go to bed felt it on the bedding had to swipe it off
Stayed 1 night in Jul 2025

8/10 Good

Derek

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025