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Hilton Garden Inn San Mateo

3.0 star property

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Photo gallery for Hilton Garden Inn San Mateo

Lobby
Terrace/patio
Reception
One King Bed
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2000 Bridgepointe Circle, San Mateo, CA, 94404
  • Place, Ice Center at San Mateo
    ‪8 min walk‬
  • Place, Mariners Point Golf Center
    ‪11 min walk‬
  • Place, San Mateo County Event Center
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

View all photos for One King Bed, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 4

Mobility hearing Access King Room with tub

  • Sleeps 2

Mobility hearing Access King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Two Queen Room with Roll In Shower

  • Sleeps 4

mobility Hearing Access Two Queen Room with tub

  • Sleeps 4

View all photos for King Bed Bedroom Suite

One King Bed

King Bed Bedroom Suite

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

King Room-Hearing Accessible

  • Sleeps 2

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About this property

Hilton Garden Inn San Mateo

Hotel with an outdoor pool, near San Francisco Bay
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, conference space, and dry cleaning.
Hilton Garden Inn San Mateo offers 157 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Mateo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2024.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn San Mateo. During your stay, you're just a quick walk from Ice Center at San Mateo. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from San Francisco Bay and a few minutes from San Mateo County Event Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Mateo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3197 square feet (297 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn San Mateo. A complete renovation of Hilton Garden Inn San Mateo was completed in May 2024.

This 3-star San Mateo hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Hilton Garden Inn San Mateo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,197 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Renovated entire property - May 2024
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.00 for adults and USD 12.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel San Mateo
Hilton Garden Inn San Mateo
San Mateo Hilton Garden Inn
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton Garden Inn San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel San Mateo

Hilton Garden Inn San Mateo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1005 reviews
Rating 8 - Good. 281 out of 1005 reviews
Rating 6 - Okay. 75 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Teresa

Stayed 2 nights in Nov 2025

8/10 Good

edgar

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, amenities
Great price and location
Stayed 1 night in Nov 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I went to get breakfast and they had closed early and I wasn’t the only customer that was disappointed.
Stayed 1 night in Nov 2025

6/10 Okay

Kristina

Stayed 2 nights in Nov 2025

10/10 Excellent

QIANYI

Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne, Portland

Stayed 2 nights in Oct 2025

10/10 Excellent

Brenton D

Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
Easy and quick check in
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room breakfast was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Stayed 1 night in Oct 2025

6/10 Okay

JIANA

Liked: Cleanliness
Room shower equipment is not properly working.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stefan

Stayed 2 nights in Oct 2025

4/10 Poor

Jill

Travelled with group
Disliked: Staff & service
I selected Hilton because I am a Peloton rider and want to work out when I travel. Unfortunately the bike was not working. I confirmed with the front desk that it was not working. I was disappointed that I could mot get a work out in during my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
.-
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Francine

Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice quick stay, room was clean and the bed was comfy. Enjoyable stay!
Stayed 1 night in Sep 2025

2/10 Terrible

Lindsey

Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Stayed 3 nights in Aug 2025

8/10 Good

Isbrand, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at this Hilton Garden Inn on-and-off more than 10 years, though I was not recognized. Carpeting on my floor looked dated. Some guests left uneaten food on the table in front of the elevator after breakfast, I was surprised that by night time the food was still left there. Not good if the hotel wants to control pests. Shower in my room was a bit wimpy and not like the Hilton Garden Inn (Waikiki Honolulu) that I just checked out from.....their shower was powerful and soothing.
Stayed 3 nights in Aug 2025

10/10 Excellent

mark anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love everything about it. The breakfast was great. The front Desk staff and house keeping were nice. I Love The location as well, I way from The Buzzling sound of The other cehicle passing by. Easier check In and out. Looking forward of coming back next year.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was friendly, the room was clean and there was plenty of free parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Do

Liked: Cleanliness
Stayed 1 night in Aug 2025