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Hilton Garden Inn San Mateo

3.0 star property

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Photo gallery for Hilton Garden Inn San Mateo

Room, 2 Queen Beds
Outdoor pool
Terrace/patio
Reception
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
2000 Bridgepointe Circle, San Mateo, CA, 94404
  • Place, San Francisco Bay
    ‪3 min drive‬
  • Place, San Mateo County Event Center
    ‪3 min drive‬
  • Place, Hillsdale Shopping Center
    ‪5 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪11 min drive‬

Room options

View all photos for One King Bed, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Bedroom Suite

One King Bed

King Bed Bedroom Suite

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn San Mateo

Hotel in San Mateo with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, conference space, and dry cleaning.
Hilton Garden Inn San Mateo offers 157 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Mateo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2024.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn San Mateo. During your stay, you'll be within walking distance of Leo J. Ryan Park. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from San Francisco Bay and a few minutes from San Mateo County Event Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Mateo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3197 square feet (297 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn San Mateo. A complete renovation of Hilton Garden Inn San Mateo was completed in May 2024.

This 3-star San Mateo hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Hilton Garden Inn San Mateo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,197 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Renovated entire property - May 2024
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 6 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.00 for adults and USD 12.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel San Mateo
Hilton Garden Inn San Mateo
San Mateo Hilton Garden Inn
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton Garden Inn San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel San Mateo

Hilton Garden Inn San Mateo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

seongryeo

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 2 nights in Aug 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
It’s close to shopping, dining, etc. The hotel room is spacious. The bed is very comfortable.
Stayed 5 nights in Aug 2025

10/10 Excellent

Christopher, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk accommodated us to get in the hotel one night early as I had made the wrong date reservation. This was very kind and helpful after a long travel day.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location close to shopping and dining. A car was helpful to have for trips to different tourist spots. Staff was friendly and helpful. Hotel was clean and in a safe area.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jazmin, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property. Would definitely stay again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Marisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and helpful staff who printed out copies for me.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. The room was spacious and clean. The bed was comfortable and the staff were kind and helpful. Great job!.
Stayed 1 night in Aug 2025

10/10 Excellent

Mele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I usually stay as it’s close to where I need to be. I’ve always had a seamless stay. Quiet and convenient. I lost the first nights sleep due to the toilet running. They fixed it in the am and all was good.
Stayed 3 nights in Jul 2025

8/10 Good

Roger Ferdinand

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, can walk to shopping and restaurants. Target is nearby. Safe clean as expected.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and it was clean. Some outside noise was heard during the night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

SOHAL

Stayed 3 nights in Jul 2025

10/10 Excellent

Karen Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my sisters house in Foster City
Stayed 1 night in Jul 2025

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Necessities

Face towels need to be larger and there should be at least two bottles of water in the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrica

The hotel was very clean, the staff was excellent. Nothing bad to say. Definitely will stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donnasue

Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Rita

Travelled with family
The property is in pretty good standing and in a nice area. The room I stayed in had really old bed that almost sank to the floor when I laid in it. It was very uncomfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful!
Stayed 2 nights in May 2025