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Hilton Garden Inn San Mateo

3.0 star property

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Photo gallery for Hilton Garden Inn San Mateo

Two single beds with white linens, a desk, and a nightstand with a lamp, offering a city view.
Relax by the pool surrounded by a spacious deck and lounge chairs.
Relax in our inviting lobby, featuring a central seating area with a long table and comfortable chairs.
Experience the welcoming atmosphere of our reception area, where a beautiful garden path awaits.
Relax in a serene outdoor space with a table, chairs, and sofa, surrounded by a low wall and a tree.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2000 Bridgepointe Circle, San Mateo, CA, 94404
  • San Francisco Bay
    ‪3 min drive‬
  • San Mateo County Event Center
    ‪3 min drive‬
  • Hillsdale Shopping Center
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪12 min drive‬

Room options

View all photos for King Bed Bedroom Suite

Enjoy a city view from the large window, with a flat-screen TV, sofa, armchair, and desk for a comfortable stay.

King Bed Bedroom Suite

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Enjoy a restful stay in this inviting room featuring a large bed, a desk for work, and a window with a view of the surrounding cityscape and lush greenery.

Room, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Two single beds with white linens, flat-screen TV, and a desk with chair.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Enjoy a restful stay in this inviting room featuring a large bed, a desk for work, and a window with a view of the surrounding cityscape and lush greenery.

One King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Two single beds with white linens, a desk, and a window offering a view of the outdoors.

Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Enjoy a restful stay in this inviting room featuring a large bed, a desk for work, and a window with a view of the surrounding cityscape and lush greenery.

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Two single beds with white linens, a desk, and a window offering a view of the outdoors.

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Enjoy a restful stay in this inviting room featuring a large bed, a desk for work, and a window with a view of the surrounding cityscape and lush greenery.

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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4.7 out of 5, Exceptional, (681)
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About this property

Hilton Garden Inn San Mateo

Hotel in San Mateo with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, conference space, and dry cleaning.
Hilton Garden Inn San Mateo offers 157 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Mateo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2024.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn San Mateo. During your stay, you'll be within walking distance of Leo J. Ryan Park. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from San Francisco Bay and a few minutes from San Mateo County Event Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Mateo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3197 square feet (297 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn San Mateo. A complete renovation of Hilton Garden Inn San Mateo was completed in May 2024.

This 3-star San Mateo hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Hilton Garden Inn San Mateo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,197 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Renovated entire property - May 2024
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.00 for adults and USD 12.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel San Mateo
Hilton Garden Inn San Mateo
San Mateo Hilton Garden Inn
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton Garden Inn San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel San Mateo

Hilton Garden Inn San Mateo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1004 reviews
Rating 8 - Good. 306 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Chelsea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kind staff, but the breakfast was subpar, pancakes were unavailable and my daughter got sick after eating eggs
Stayed 2 nights in Feb 2025

10/10 Excellent

Adriana

Stayed 1 night in Apr 2025

8/10 Good

Cherry

Stayed 2 nights in Apr 2025

10/10 Excellent

Sherie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great ! Room super clean and thanks for getting me a room with a tub
Stayed 1 night in Apr 2025

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conference at the location
Stayed 6 nights in Jan 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can I please sit down?

There should be more than one chair in a room, in case 2 people want to sit down, without having to be laying on their bed. When I asked for an additional chair for the laptop workspace, I was told that it could not be done (Sean). But the next morning, someone else on duty said, "no problem" and voila, there was another chair. Sean may need some retraining.
Stayed 2 nights in Apr 2025

2/10 Terrible

James

Stayed 1 night in Apr 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking; clean and safe environment surrounding the building with adequate security.
Stayed 1 night in Apr 2025

8/10 Good

Angelo

Stayed 3 nights in Apr 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

yvonne

Stayed 4 nights in Mar 2025

8/10 Good

Ciera

Business traveller
Liked: Property conditions & facilities
Convenient location for business travellers.
Stayed 2 nights in Mar 2025

2/10 Terrible

Yutao

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You don't receive any service if you book through 3rd party. They treat you differently. You can't use your Hilton benefits or receive any points even though you paid the same price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Caroline A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erik

Stayed 3 nights in Feb 2025

10/10 Excellent

Roger Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Valery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay here again in a heartbeat. Loved the location and how close to restaurants and shopping it was. Great stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Susana e

Liked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was expensive….. breakfast to my daughter and had to pay $24 for very little There was a cheaper price on Expedia that day, but they wouldn’t honor it We had to move rooms because the toilet wasn’t working properly
Stayed 1 night in Feb 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staff was really helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Evan

Stayed 3 nights in Jan 2025

10/10 Excellent

melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Layover for 2 nights before heading to Hawaii. Hotel is located in a business area but we found places to eat shop. Wonderful, helpful staff. Great price, too.
Stayed 2 nights in Jan 2025