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Chapter San Francisco - Hostel

2.0 star property

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Photo gallery for Chapter San Francisco - Hostel

A kitchenette with a coffee machine, a refrigerator, and a plant. There is a door leading to another room.
Blackout curtains, free WiFi, bed sheets
A hallway with a carpeted floor, a black door with a circular design, and an exit sign above a door in the distance.
A historic building with a corner entrance, large windows, and a fire escape.
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View in a map
1533 Franklin Street, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Single Bunk in 4-Bed Dorm (Female Room)

A bunk bed with a ladder, numbered sections, and a suitcase on the floor.

Single Bunk in 4-Bed Dorm (Female Room)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for STANDARD FULL BED ADA

A bedroom with a bed, a dresser, a mirror, and a coat rack.

STANDARD FULL BED ADA

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 3-Bed Deluxe Cabin Mixed Room

A compact room with a bed, a wardrobe, and a patterned floor.

3-Bed Deluxe Cabin Mixed Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Cabin Mixed Room - Sleeps 2

A single bed with white bedding and a wall-mounted fan in a dimly lit room.

Premium Cabin Mixed Room - Sleeps 2

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 4-Bed Deluxe Cabin Mixed Room

A narrow hallway with bunk beds on the right, a window with a view of buildings and plants, and a row of lockers on the left.

4-Bed Deluxe Cabin Mixed Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bunk in 4-Bed Dorm (Female Room)

A narrow hallway with bunk beds on the right, a window with a view of buildings and plants, and a row of lockers on the left.

Single Bunk in 4-Bed Dorm (Female Room)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bunk in 6-Bed Dorm (Male Room)

A compact hotel room with bunk beds, a small kitchenette, and a window providing a view of the outside.

Single Bunk in 6-Bed Dorm (Male Room)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bunk in 4-Bed Dorm (Mixed Room)

A narrow hallway with bunk beds on the right, a window with a view of buildings and plants, and a row of lockers on the left.

Single Bunk in 4-Bed Dorm (Mixed Room)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

A compact hotel room with bunk beds, a small kitchenette, and a window providing a view of the outside.

Single Bunk in 6-Bed Dorm (Mixed Room)

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Premium Cabin Mixed Room - Sleeps 2

Premium Cabin Mixed Room - Sleeps 2

Premium Cabin Mixed Room - Sleeps 2

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Bunk in 8-Bed Dorm (Mixed Room)

A compact hotel room with bunk beds, a small kitchenette, and a window providing a view of the outside.

Single Bunk in 8-Bed Dorm (Mixed Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Private Room - 3-Bed Deluxe Room

Blackout curtains, free WiFi, bed sheets

Private Room - 3-Bed Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Private Room - Cabin for 2 people

Blackout curtains, free WiFi, bed sheets

Private Room - Cabin for 2 people

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Private Room 4-Bed Deluxe Cabin

A room with bunk beds, a window with curtains, and a patterned floor.

Private Room 4-Bed Deluxe Cabin

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bunk Bed
  • Free Wi-Fi

Similar properties

Interior
FOUND Hotel Carlton, Nob Hill
Downtown San Francisco
  • Free Wi-Fi
  • 24/7 front desk
4.3 out of 5, Excellent, 1,788 reviews
The price is €88
includes taxes & fees
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FOUND Hotel Carlton, Nob Hill

About this property

Chapter San Francisco - Hostel

This smoke-free hostel features a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include a refrigerator in a common area, concierge services, and laundry facilities. Bathrooms are shared and change of towels is available on request.
Chapter San Francisco - Hostel offers 40 shared accommodations with all-in-one washer/dryers and shared/communal kitchens. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Guests have access to shared bathrooms. Bathrooms include showers and hair dryers.

This San Francisco hostel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch LED televisions come with digital channels. Housekeeping is offered daily and change of towels can be requested.

Our customers tell us they can't get enough of the helpful staff at Chapter San Francisco - Hostel. During your stay, you're just a quick walk from Van Ness Avenue. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and concierge services.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy a bite to eat at the café
  • Amenities include locker space, laundry facilities, and a multilingual staff
  • Just a 3-minute drive from Lombard Street and a few minutes from Presidio of San Francisco
There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Chapter San Francisco - Hostel also features multilingual staff, coffee/tea in a common area, and concierge services. A complete renovation of Chapter San Francisco - Hostel was completed in January 2023.

This Victorian San Francisco hostel is smoke free.

Pistachio Cafe - This café serves breakfast, brunch, and lunch. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 40 per day; reservations required
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Pistachio Cafe

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 4 floors
  • Built in 1905
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2023
  • Smoking not allowed
  • Some LED lighting used
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Tea bags/instant coffee
  • Toaster

More

  • All-in-one washing machine/dryer
  • Heating
  • Mobile key entry
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's WhatsApp mobile app before check-in
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Laundry fee: USD 10
  • Towels fee: USD 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.24 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's WhatsApp mobile app before check-in. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
Property Registration Number 812979298
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation

Chapter San Francisco - Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 461 reviews
Rating 8 - Good. 65 out of 461 reviews
Rating 6 - Okay. 24 out of 461 reviews
Rating 4 - Poor. 16 out of 461 reviews
Rating 2 - Terrible. 17 out of 461 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Madiha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and even guests was very nice. The rooms and other amenities were also clean. I would reccomend for solo travelers.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Aajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind friendly staff, really clean and easy to chick into.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff. Wonderful stay
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 % recommended !!! Very clean and affordable. Thanks a lot guys.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
Nice neighbors.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Staff is great and convenient location!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect cot what we needed which was very basic
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Psalms

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, quiet, and courteous.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay and relax. Professional staff and services.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Clean space, the communication with staff was great when I needed it. Quiet, plenty of storage and room . I felt comfortable in the environment and the bus is close by , good location and close to stores and food places. As a female solo traveller I would stay here again in a heartbeat thank you :)
Stayed 10 nights in Nov 2025
Verified review

8/10 Good

Niklas Christian

Liked: Cleanliness, staff & service, amenities
Nice room, convenient located, just a little cold
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like staying there , everything is close to me. The hostel is clean and affordable
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Blissana

Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay, the main issue was that one of the other members throughout the night would just pass gas and talk in their sleep. Another person just changed right in the open. Place is clean though.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Harumi

Liked: Cleanliness
Disliked: Staff & service, amenities
The room does not have windows so it was very dark. The male staff was not so nice. The female staff was kind. The bathroom and shower room were clean. In general there are few informations for everything.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Alisha

Liked: Cleanliness
1 night stay and since I arrived late, I like the ability to still be able to access the building. The room was a good size. I wasn’t that pleased about the shower room. I feel like you shouldn’t be able to see under the shower doors (privacy).
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jessica

Disliked: Cleanliness, amenities
The general areas were not clean, the other travellers left the kitchen and washrooms dirty and male hair in the bathroom drain. The water pressure is not ideal if you’re looking to get a nice shower. There is an odour in the hallways. The redeeming quality is the bed that was cozy.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Avishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hostel
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice place to stay, good area
Stayed 28 nights in Feb 2025
Verified review

10/10 Excellent

SiuKi

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well maintained. Sufficient amenities.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

DUY KHUONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place for the price
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Better than expected. Small and cozy. Didn't feel like I was living in an overcrowded space. Very good idea how they parcel out the rooms.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Grace

Liked: Amenities
Clean and 2 blocks from Whole Foods grocery stor.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Aidan

Liked: Staff & service, amenities, property conditions & facilities
This hostel isn’t as homey as some I’ve stayed at. They have a lounge with a couple of little private work pods and bare bones kitchen. You can store and microwave food, but you can’t cook a meal. The bath facility was good but only one per floor. I slept in one of their “deluxe pods”. It was just a bed inside of a box, enclosed by a curtain over the entry. Not that it felt cramped, but I was kind of expecting a little desk or storage or something. It was in a mixed gender room. They have secure lockers- bring your own lock.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Well located near downtown. Having a semi private room made a big difference.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

TY

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location was good
Stayed 2 nights in Aug 2025