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Chapter San Francisco

2.0 star property

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Photo gallery for Chapter San Francisco

Exterior
4-Bed Deluxe Cabin Mixed Room
Single Bunk in 6-Bed Dorm (Mixed Room)
Lounge
Full-sized fridge, microwave, toaster

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
1533 Franklin Street, San Francisco, CA, 94109
  • Lombard Street
    ‪3 min drive‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Pier 39
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Single Bunk in 6-Bed Dorm (Mixed Room)

Single Bunk in 6-Bed Dorm (Mixed Room)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Male Room)

Single Bunk in 6-Bed Dorm (Male Room)

Single Bunk in 6-Bed Dorm (Male Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory

Economy Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm Upper (Mixed Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Female Room)

Single Bunk in 4-Bed Dorm (Female Room)

Single Bunk in 4-Bed Dorm (Female Room)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Male Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm Upper (Male Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory

Economy Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm Upper (Mixed Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Mixed Room)

Single Bunk in 4-Bed Dorm (Mixed Room)

Single Bunk in 4-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Female Room)

Single Bunk in 4-Bed Dorm Upper (Female Room)

Single Bunk in 4-Bed Dorm Upper (Female Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Premium cabin mixed room

Shared Premium cabin mixed room

Shared Premium cabin mixed room

  • Sleeps 2
  • 1 Double Bed

View all photos for STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory

Economy Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 4-Bed Deluxe Cabin Mixed Room

4-Bed Deluxe Cabin Mixed Room

4-Bed Deluxe Cabin Mixed Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lounge

HI San Francisco Downtown Hostel

  • Free WiFi
  • Laundry
  • 24/7 front desk
  • Toys/games
4.5 out of 5, Wonderful, 339 reviews
The price is €70
includes taxes & fees
19 Oct - 20 Oct
HI San Francisco Downtown Hostel

About this property

Chapter San Francisco

Victorian hostel in San Francisco with a coffee shop
This smoke-free hostel features a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include a refrigerator in a common area, concierge services, and laundry facilities. Bathrooms are shared and change of towels is available on request.
Chapter San Francisco offers 40 shared accommodations with all-in-one washer/dryers and shared/communal kitchens. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Guests have access to shared bathrooms. Bathrooms include showers and hair dryers.

This San Francisco hostel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch LED televisions come with digital channels. Housekeeping is offered daily and change of towels can be requested.

Our customers tell us they can't get enough of the helpful staff at Chapter San Francisco. During your stay, you're just a quick walk from Van Ness Avenue. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and concierge services.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy a bite to eat at the café
  • Amenities include locker space, laundry facilities, and a multilingual staff
  • Just a 4-minute drive from Presidio of San Francisco and a few minutes from Moscone Convention Center
There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Chapter San Francisco also features multilingual staff, coffee/tea in a common area, and concierge services. A complete renovation of Chapter San Francisco was completed in January 2023.

This Victorian San Francisco hostel is smoke free.

Pistachio Cafe - This café serves breakfast, brunch, and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 40 per day; reservations required
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Pistachio Cafe

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1905
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2023
  • Smoke-free property
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Tea bags/instant coffee
  • Toaster

More

  • All-in-one washer/dryer
  • Heating
  • Mobile key entry
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's WhatsApp mobile app before check-in
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 0.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Laundry fee: USD 10
  • Towels fee: USD 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's WhatsApp mobile app before check-in. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
Property Registration Number 812979298
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation

Reviews

Chapter San Francisco Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 248 out of 331 reviews
Rating 8 - Good. 48 out of 331 reviews
Rating 6 - Okay. 13 out of 331 reviews
Rating 4 - Poor. 11 out of 331 reviews
Rating 2 - Terrible. 11 out of 331 reviews

Reviews

10/10 Excellent

Autumn

Liked: Cleanliness, amenities, property conditions & facilities
I won’t be staying anywhere else when I visit SF. This place is wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rianna

Liked: Cleanliness, amenities, property conditions & facilities
Be
Stayed 2 nights in Jun 2025

2/10 Terrible

David

Stayed 1 night in Jun 2025

10/10 Excellent

Xinyi

Liked: Cleanliness, amenities, property conditions & facilities
Good!
Stayed 2 nights in May 2025

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! I had the private cabin to myself so it was pretty quiet. Everything was also very clean and the staff were very friendly. It’s also very close to many restaurants and able to walk to bus stop close by.
Stayed 2 nights in Jun 2025

10/10 Excellent

BC

Liked: Cleanliness, property conditions & facilities, room comfort
I've marked service low because all of my interactions were via whatsapp - the only staff I encountered were the cleaning staff, who were on deck through the day. Very comfortable bed, good wife, very clean bathrooms and showers (which had plenty of room). The social space was a bit small, and most nights had a fellow holding forth on his political views.
Stayed 5 nights in May 2025

10/10 Excellent

Lucien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in SF
Stayed 3 nights in May 2025

4/10 Poor

Timothy

Liked: Cleanliness, room comfort
Disliked: Staff & service
We did not realize this was a hostel when booking through hotels.com. When we arrived, the proprietors tried to put us in a different room than we booked online. We had agree to a private room for two people based on a picture (again not knowing this was a hostel, not a hotel), but they wanted tp put us in a room with two inside bedrooms that each slept two people, There was no privacy and no way to keep belongings safe. When we complained, they "upgraded" us to the room we had booked, which was a two person full bed and no shared sleeping. Had I known this would happen, I would not have booked this room. I get that a hostel is a typical shared room, and I have stayed in many hostels, but I thought (based on what I had seen on the web site) that this was a hotel, not a hostel. Other than the initial bait and switch, the staff were friendly and helpful. Don't expect coffee, but at least they provided towels.
Stayed 1 night in May 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, room comfort

If you are desperate for a coffin hotel...

The 'work' space was a counter in a hallway with three stations shared by 30+ people. The 'living room' was six chairs and a tv and absolutely nothing else, also shared by 30+ people
Stayed 2 nights in May 2025

8/10 Good

Jorge, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Well run hostel with nice staff , for a hostel.its a nice property. My sheets had long womens hair and stains. Check out time is too early at 10am . With hotels i check out at 12 . If you're on a budget its a good hostel but i prefer hotel , so it will be my last hostel .
Stayed 2 nights in May 2025

10/10 Excellent

IEUFAKA EDOUARD-JOSEPH

Stayed 1 night in May 2025

10/10 Excellent

Jorge, Seattle

Liked: Staff & service, amenities, property conditions & facilities
I'm not into hostels , but this hostel the chapter is the exception. I stay here all the time , the private room at a low price makes it feel im staying in a hotel . The super kind young women who i think her bame us megen from again i think is south Africa is the best , spent so much time with the process if how to check in .
Stayed 1 night in May 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is automated which makes checking in the out very efficient. Generally, I had a very comfortable stay
Stayed 5 nights in May 2025

8/10 Good

Qing

Liked: Cleanliness, amenities, property conditions & facilities
It's a hostel but extremely quiet. Very clean also.
Stayed 1 night in May 2025

6/10 Okay

Andrew

Liked: Cleanliness
This property can’t decide what it wants to be. Some of the staff are friendly and effective, while others are difficult, and borderline counter-productive. At times I enjoyed it and other times I didn’t. Some parts are well designed while others need a redo. Have the stuff works great, the other half barely. I wish I had better things to say but it’s like a mediocre boy/girlfriend. Best to leave early and warn others to avoid unless they want to spend hours agonizing over the potential.
Stayed 3 nights in May 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable, and there’s enough transport to get around the city. There’s many food spots, cafes, grocery stores, and a pharmacy within 10 minutes walking distance. Facilities were clean and well maintained and staff was responsive. Communication is done through text and the doors use codes instead of keys. Tip: put your lock codes on your home screen of your phone so you don’t have to search through the text messages. Overall, a great experience and the guests I stayed with all were respectful. Definitely recommend for solo travelers who want a safe place that’s in a good location in the city.
Stayed 3 nights in May 2025

6/10 Okay

AnTia

Stayed 1 night in May 2025

10/10 Excellent

JONGBOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even before I arrived, I was so impressed by the customer service. The check-in was easy and accommodating. The facility was so clean, and everyone I interacted with was very pleasant. The hostel is located in a very convenient area. I was able to walk to many different locations, or take a short ride on the train/cab. I wish I had been able to stay longer! The next time I visit, I'll be staying at Chapter SF again for sure.
Stayed 4 nights in Apr 2025

4/10 Poor

José

Disliked: Staff & service, amenities, property conditions & facilities
Do not recommend it
Stayed 5 nights in Apr 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!
Stayed 3 nights in Apr 2025

10/10 Excellent

Orkun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets and shower facilities were clean. Pod style bed was comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! It took me a second to understand how it all worked but it was pretty straightforward to figure once i was at the door. Very clean and affordable for the area.
Stayed 1 night in Apr 2025