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Chapter San Francisco

2.0 star property

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Photo gallery for Chapter San Francisco

Exterior
Lounge
4-Bed Deluxe Cabin Mixed Room
Full-sized fridge, microwave, toaster
Single Bunk in 6-Bed Dorm (Mixed Room)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View in a map
1533 Franklin Street, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, Great American Music Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Economy Class Pod in 4 Bed Female Dorm

Blackout curtains, free WiFi, bed sheets

Economy Class Pod in 4 Bed Female Dorm

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2

  • Sleeps 2
  • 1 Double Bed

View all photos for 3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Premium cabin mixed room

Shared Premium cabin mixed room

Shared Premium cabin mixed room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for 4-Bed Deluxe Cabin Mixed Room

Blackout curtains, free WiFi, bed sheets

4-Bed Deluxe Cabin Mixed Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Bunk in 4-Bed Dorm (Female Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm (Female Room)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Male Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Male Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Premium cabin mixed room

Shared Premium cabin mixed room

Shared Premium cabin mixed room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Economy Shared Dormitory

Blackout curtains, free WiFi, bed sheets

Economy Shared Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Basic Room

Blackout curtains, free WiFi, bed sheets

Basic Room

  • Sleeps 3
  • 1 Single Bunk Bed

View all photos for Basic Cabin

Blackout curtains, free WiFi, bed sheets

Basic Cabin

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Quadruple Room

Blackout curtains, free WiFi, bed sheets

Basic Quadruple Room

  • Sleeps 4
  • 1 Single Bunk Bed

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About this property

Chapter San Francisco

Victorian hostel in San Francisco with a coffee shop
This smoke-free hostel features a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include a refrigerator in a common area, concierge services, and laundry facilities. Bathrooms are shared and change of towels is available on request.
Chapter San Francisco offers 40 shared accommodations with all-in-one washer/dryers and shared/communal kitchens. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Guests have access to shared bathrooms. Bathrooms include showers and hair dryers.

This San Francisco hostel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch LED televisions come with digital channels. Housekeeping is offered daily and change of towels can be requested.

Our customers tell us they can't get enough of the helpful staff at Chapter San Francisco. During your stay, you're just a quick walk from Van Ness Avenue. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and concierge services.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy a bite to eat at the café
  • Amenities include locker space, laundry facilities, and a multilingual staff
  • Just a 5-minute drive from Moscone Convention Center and a few minutes from Union Square
There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Chapter San Francisco also features multilingual staff, coffee/tea in a common area, and concierge services. A complete renovation of Chapter San Francisco was completed in January 2023.

This Victorian San Francisco hostel is smoke free.

Pistachio Cafe - This café serves breakfast, brunch, and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 40 per day; reservations required
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Pistachio Cafe

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1905
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2023
  • Smoke-free property
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Tea bags/instant coffee
  • Toaster

More

  • All-in-one washer/dryer
  • Heating
  • Mobile key entry
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's WhatsApp mobile app before check-in
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 0.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Laundry fee: USD 10
  • Towels fee: USD 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's WhatsApp mobile app before check-in. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
Property Registration Number 812979298
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation

Chapter San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 276 out of 377 reviews
Rating 8 - Good. 58 out of 377 reviews
Rating 6 - Okay. 16 out of 377 reviews
Rating 4 - Poor. 14 out of 377 reviews
Rating 2 - Terrible. 13 out of 377 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Aichatou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money is unbeatable. Breakfast nextdoor at Pistachio was delicious!
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first hostile. Very clean very nice very well maintained and safe. I like that you need codes for everything.
Stayed 2 nights in Jun 2025

2/10 Terrible

Weixiong

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and perfect , Highly recommended!!! - Easy check - in and check out . - Everything is well organized. - All guests were very respectful. - Room , bed , sheets , locker and bathroom were extremely clean . - Near public transportation. This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and perfect , Highly recommended!!! - Easy check - in and check out . - Everything is well organized. - All guests were very respectful. - Room , bed , sheets , locker and bathroom were extremely clean . - Near public transportation. This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Stayed 1 night in Aug 2025

10/10 Excellent

chris, san bruno

Stayed 2 nights in Aug 2025

4/10 Poor

April

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and perfect , Highly recommended!!! - Easy check - in and check out . - Everything is well organized. - All guests were very respectful. - Room , bed , sheets , locker and bathroom were extremely clean . - Near public transportation. This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and perfect , Highly recommended!!! - Easy check - in and check out . - Everything is well organized. - All guests were very respectful. - Room , bed , sheets , locker and bathroom were extremely clean . - Near public transportation. This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Stayed 1 night in Aug 2025

10/10 Excellent

Avishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hostel
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Clean but impersonal stay

Hostel was clean and amenities were comfortable and well maintained. Great and safe location. Guests were respectful and followed house rules. Hostel is impersonal only using text communication with no face to face contact. Only 4 restrooms for the entire floor with over 20 guests. No sense of community or friendliness within the hostel. Cleaning staff was rude and evicted guests from restrooms and showers while it was being used in order to stick to a cleaning schedule.
Stayed 7 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, highly recommended!

I really love the curtains in my shared room, offering me some privacy. The curtains also to offer a darker and more comfortable sleep environment. People there are also very friendly. It is cool and worth mentioning that there are 2 pods in the common area, allowing me to call and do some personal work without much noise.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jeffrey, Ft Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms. Sound boxes are fantastic. Great stay! Thx to the staff. I highly recommend chapter to any traveller!
Stayed 12 nights in Aug 2025

6/10 Okay

TY

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location was good
Stayed 2 nights in Aug 2025

10/10 Excellent

chris, san bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortably and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hostel, clean and great bunk beds

Hostel was awesome. The directions for access were great and easy to follow. Hostel was very clean. The set-up for the bunk beds was great. The bunk beds were blacked out so it provided darkness and privacy for each bed. I would 100% stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Earl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Everything was as expected.
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Worry frer
Stayed 6 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and perfect , Highly recommended!!! - Easy check - in and check out . - Everything is well organized - All guests were very respectful - Room , bed , sheets , locker and bathroom were extremely clean . - Near public transportation. This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and perfect , Highly recommended!!! - Easy check - in and check out . - Everything is well organized - All guests were very respectful - Room , bed , sheets , locker and bathroom were extremely clean . - Near public transportation. This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Check in was super easy as I was arriving late
Stayed 1 night in Aug 2025

6/10 Okay

Isalias

Stayed 2 nights in Aug 2025

10/10 Excellent

Xinyi

Stayed 1 night in Jul 2025