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Riviera hotel

2.0 star property

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Photo gallery for Riviera hotel

Quadruple Room, 2 Queen Beds, Non Smoking | Terrace/patio
Double Room, Private Bathroom | Bathroom
Egyptian cotton sheets, premium bedding, down duvets
Terrace/patio
Basic Double Room, 1 Queen Bed, Non Smoking

Reviews

5.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
420 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪5 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Place, Union Square
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking

Basic Double Room, 1 Queen Bed, Non Smoking

Basic Double Room, 1 Queen Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Queen Beds, Non Smoking

Quadruple Room, 2 Queen Beds, Non Smoking

Quadruple Room, 2 Queen Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Bathroom

Double Room, Private Bathroom

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Terrace/patio

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Basic Shared Dormitory

  • Sleeps 1
  • 1 Single Bed

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About this property

Riviera hotel

Hotel in San Francisco, 7-minute walk to Union Square
A 24-hour front desk and free WiFi in public areas are available at this hotel. Bathrooms are shared and change of towels is available on request.
Riviera hotel offers 34 accommodations with minibars and bathrobes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and first-run movies.

Guests have access to shared bathrooms. Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Riviera hotel , you're just a quick walk from Union Square. Features include free WiFi in public areas.
  • Free WiFi in some public areas
  • Services include luggage storage
  • Within a 15-minute walk of Union Square and Bill Graham Civic Auditorium
  • Pets welcome for a fee
WiFi is free in public spaces.

Smoking is allowed in designated areas at this San Francisco hotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Microwave
  • Minibar

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Riviera hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 15 out of 61 reviews
Rating 8 - Good. 4 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 6 out of 61 reviews
Rating 2 - Terrible. 32 out of 61 reviews

4.8/10

Cleanliness

5.0/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Juan Angel

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Desiree

Stayed 1 night in Oct 2025

4/10 Poor

Irwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to share my recent experience at this establishment. While it served as a last resort for an overnight stay, I would not recommend it for a longer duration. I understand that this is a Single Occupancy Room (SOR) and sharing a toilet and bath with other tenants on the floor is part of the arrangement. However, the bath was dirty, and the noise from outside my room made it very difficult to sleep. It is in the TL Given these issues, I believe the price paid was too high.
Hallway
Mixed/shared dormitory
Stayed 2 nights in Oct 2025

6/10 Okay

Andinet

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kumar and his staff members were extremely courteous and professional. I had inadvertently booked the wrong kind of room on Expedia and Kumar worked out a deal for me to get the room that I wanted.
Stayed 5 nights in Oct 2025

8/10 Good

Forrest

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was awesome and better than most in the area but the bathroom near my room didn't have a working shower and I accidently cut my hand trying to get the shower to work. It's nothing even worth mentioning. Security is AWESOME!
Stayed 2 nights in Oct 2025

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

kyle

Stayed 1 night in Oct 2025

2/10 Terrible

Henry, Chandler

Disliked: Cleanliness, amenities, property conditions & facilities
The beds (2 bunk bed sets) had no bedding on them; bare of sheets. The room was not clean The whole condition of the place was unkept There a population of homeless people living up and down the street. It seemed unsafe.
Stayed 4 nights in Oct 2025

2/10 Terrible

Roland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged twice
Stayed 1 night in Oct 2025

2/10 Terrible

Kameron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

kyle

Stayed 1 night in Oct 2025

8/10 Good

Nikki

Satisfactory, but know what you're getting

Bare bones, low-cost, but clean and satisfactory Tenderloin hotel. Far more personality than you'll find in your standard Motel 6 type establishment. There is no bathroom within the unit. There appeared to be about 1 or 2 bathrooms per floor (~20 units). Those bathrooms seemed to be pretty inconsistent in terms of locks. But within each bathroom there's a toilet area and a shower area. Things were surprisingly clean when I was there. This could probably be a problem if there were too many people using the bathroom at once, but for a one-night stay, it was fine. As another review pointed out, there's no AC, and no screen on the windows, so it won't be ideal for a summer heatwave. However, there is a heater. We went in September though, so there was no need for either. Bedsheets were all clean and nice. Being able to look out the window at the busy streets of San Francisco was pretty exciting. There's a cafe, a falafel place, multiple corner stores, and much more, immediately outside the hotel. There's also a parking garage around the corner. The hotel was very secure, and only guests were allowed to enter. I love how classic and SF the narrow staircases and stuff were. And yes, there are homeless people in the Tenderloin. Grow up. Overall, definitely satisfactory for a single-night San Francisco trip. But know what you're getting, and don't expect Hilton level amenities.
Stayed 1 night in Sep 2025

8/10 Good

Luis Felipe

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Room was simple but clean. Very friendly and helpful staff. Fridge and microwave provided. Good value for proximity to Union Square. Be aware the street is sketchy at times, but security is good and only 2 blocks to restaurants and shopping.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Audrina

Stayed 14 nights in Sep 2025

6/10 Okay

George

Disliked: Staff & service, property conditions & facilities
Just a place to sleep in bunk bed. Elevator y
Stayed 2 nights in Sep 2025

2/10 Terrible

Aldo

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Shared bathrooms with other tenants I just went somewhere else instead
Stayed 2 nights in Sep 2025

2/10 Terrible

Emma

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived there were so many homeless people harassing me I ended up not being able to check in. They were crowded around the hotel door. Very scary
Stayed 1 night in Sep 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do Not Book here! It is the worse! Dude running the place is a nasty thief creep. Rooms smell like pee and it is so unsafe.
Stayed 1 night in Aug 2025

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. It is not safe. The guy running this place is a dirty creep. You are safer sleeping on the street.
Stayed 1 night in Sep 2025

2/10 Terrible

James

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place ever
Stayed 7 nights in Aug 2025

2/10 Terrible

James

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You are better off staying on the streets
Stayed 1 night in Aug 2025