Free self parking and free WiFi in public areas are available at this hotel.
Star Motel offers 53 accommodations with laptop-compatible safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).
Bathrooms include showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
During your stay at Star Motel, you're just a quick walk from Union Street. Free WiFi in public areas and free self parking are available.
Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Free self parking
12 minutes by foot from Lombard Street and a 4-minute drive from Pier 39
Public spaces have free WiFi. Free self parking is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Free secured, covered self parking on site
Limited on-site self parking
Family friendly
Mini-fridge
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Room amenities
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Mini-fridge
More
Desk
Free local calls
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:30 AM
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 6:00 AM - 5:30 AM. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Star Motel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 296 out of 392 reviews
10 - Excellent
296
Rating 8 - Good. 72 out of 392 reviews
8 - Good
72
Rating 6 - Okay. 13 out of 392 reviews
6 - Okay
13
Rating 4 - Poor. 5 out of 392 reviews
4 - Poor
5
Rating 2 - Terrible. 6 out of 392 reviews
2 - Terrible
6
9.6/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Lovepreet
21 Dec 2025
Lovepreet
Stayed 1 night in Dec 2025
10/10 Excellent
Raul
20 Dec 2025
Raul
Stayed 1 night in Nov 2025
10/10 Excellent
Ayla
Travelled with group
19 Dec 2025
Liked: Cleanliness, staff & service, amenities
The room was spotless, easy check-in, safe area and free parking is the best part!!
Parking was easy and a nice perk that it was not an additional cost as most SF hotels charge. Rooms were decent and updated, but there were little to no amenities. Two of our rooms had central heat issues that ended up resulting in one of my parties being moved to another room. And the staff at check-in was VERY rude and unpleasant. They had made a mistake with one of my six rooms, and she was trying to argue with me about it. saying that one of them was a different type of rooms. Eventually she fixed the issues but begrudgingly and almost like we were bothering her.
This motel is a great deal $ for SF. Our room (and presumably all others) are newly renovated and super clean. The bathroom is especially nice with a giant walk in shower. The beds were great. If I were to stay here again, I would ask for a room at the back as the rooms facing Lombard are very noisy. Adding black out curtains to the rooms would go a long way to absorb some of the sound. The 'closet' in our room was just a pole with nice wooden hangers. However, I was glad we drove and I had a bungee cord in the trunk to fix the pole as it has a beautiful but dysfunctional curve in it - the hangers just slip right off! Some under counter lighting would also be appreciated by the coffee station in the room.
Clean and comfortable room, friendly and helpful staff, nice location as a starting point for exploring San Francisco. This is a really nice motel that I will consider booking for the future. The complimentary parking is also an excellent plus.
I really liked the convenient location of this motel. Walking distance to restaurants and Fisherman’s Wharf. The room was clean but did not smell good. When we turned the heater on, it smelled like urine. The manager said it was because it had not been turned on yet. So we let it run while we were out and the smell went away. The street outside the hotel is busy and noisy but, again, it’s close to restaurants on Union St so you don’t need to drive.
Room in very good condition. Staff was very nice. *** Unfortunately, woke up to very loud door slamming for over an hour at 6:30 am.. Employees were going in and out of adjacent laundry room.***
Susanne
Stayed 2 nights in Nov 2025
8/10 Good
Holly
Travelled with family
1 Dec 2025
Liked: Cleanliness, staff & service
Motel is a great value! It was recently renovated, so everything is new. Rooms were clean. (Free!) parking was easy and secure. Office staff friendly. Great location and value. Since it is located on Lombard, there is a lot of loud traffic noise, so request a room away from the street.