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La Cisterna

3.0 star property

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Photo gallery for La Cisterna

View from room
Comfort Double or Twin Room
Reception
Point of interest
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Piazza Della Cisterna 23, San Gimignano, SI, 53037
  • Place, Piazza Duomo
    ‪2 min walk‬
  • Place, San Gimignano Communal Palace
    ‪2 min walk‬
  • Place, Torre Grossa
    ‪2 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪71 min drive‬

Room options

View all photos for Double Room (senza vista)

Room amenity

Double Room (senza vista)

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for single room no view

Down duvets, in-room safe, desk, laptop workspace

single room no view

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Down duvets, in-room safe, desk, laptop workspace

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for single room valley view and balcony

single room valley view and balcony

single room valley view and balcony

  • Valley view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony

Down duvets, in-room safe, desk, laptop workspace

Double Room, Balcony

9.8 out of 10
Exceptional
(8 reviews)
  • Valley view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for double room square view with balcony

double room square view with balcony | Balcony

double room square view with balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for double room valley view with shared terrace

double room valley view with shared terrace | Terrace/patio

double room valley view with shared terrace

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for double room square view

Down duvets, in-room safe, desk, laptop workspace

double room square view

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for double room valley view

Down duvets, in-room safe, desk, laptop workspace

double room valley view

9.4 out of 10
Exceptional
(6 reviews)
  • Valley view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

La Cisterna

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
La Cisterna offers 48 accommodations with safes and hair dryers. Beds feature down comforters. 19-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at La Cisterna, you're just a quick walk from Medieval Criminal and Torture Museum. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Le Terrazze
  • Breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Collegiate Church of Santa Maria Assunta and Casa e Torre Campatelli
  • Train station pick-up, train station drop-off, and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An area shuttle and a train station drop-off service are available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at La Cisterna.

This 3-star San Gimignano hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 9:30 AM.
Le Terrazze - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Terrazze

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Pet fee: EUR 12 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
La Cisterna offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - midnight.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cisterna Hotel
Cisterna Hotel San Gimignano
Cisterna San Gimignano
Hotel La Cisterna
La Cisterna Hotel San Gimignano, Italy - Tuscany
La Cisterna San Gimignano
La Cisterna Hotel San Gimignano
La Cisterna San Gimignano
La Cisterna Hotel
La Cisterna San Gimignano
La Cisterna Hotel San Gimignano

La Cisterna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 386 out of 636 reviews
Rating 8 - Good. 200 out of 636 reviews
Rating 6 - Okay. 37 out of 636 reviews
Rating 4 - Poor. 8 out of 636 reviews
Rating 2 - Terrible. 5 out of 636 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and comfortable, the dinner we had at the hotel restaurant was delicious and the view from our balcony was amazing. I would absolutely recommend staying there.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Everything about this hotel was excellent. Great location, beautiful room and excellent breakfast. the view from the balcony was nothing short of breathtaking!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
This was the best hotel. The nicest people, great rooms with great views, and a wonderful breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and charming hotel in a nice location.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful for family.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property in the middle of it all! Beautiful rooms and stunning views!
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable with modern en suite facilities. We had an amazing view of the valley from our room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and reception was very friendly
Stayed 1 night in Jun 2025
Verified

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed San Gimignano…property was centrally located to restaurants, shopping and site seeing excursions.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great landscapes
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the room was spectacular. All other accommodations were great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
It was a fantastic place with a great view
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb room with access to terrace and stunning views of the Tuscany countryside. Location could not be better right in the centre of the town.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful single room with balcony. Great breakfast, polite and friendly staff, and a breakfast room with the most amazing views. Would definitely stay here again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location and the view! The breakfast was fantastic!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the hotel is in a great location right in the middle of town. The balcony looked out over the town and landscape. It could not have been prettier. Also the staff was very friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Patrice

Liked: Amenities
Very helpful English-speaking staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to truly enjoy the nightlife and old world charm. Wonderful place
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Maria Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was just perfect.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sylvia

Liked: Staff & service, property conditions & facilities
Highly recommend this hotel. Great room views, good breakfast included and location unbeatable. Staff is really friendly and attentive.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - we loved our room with patio. Location couldn’t be better- right on the main piazza. We enjoyed our stay!!
Stayed 1 night in Oct 2023