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Cristallo

3.0 star property

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Photo gallery for Cristallo

Spa
Front of property
Lobby lounge
Sauna
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Strada Neva 40, San Giovanni di Fassa, TN, 38039
  • Place, Vigo-Ciampedie Cable Car
    ‪6 min walk‬
  • Place, Ski Lift Vigo - Catinaccio
    ‪6 min walk‬
  • Place, QC Terme Dolomiti
    ‪2 min drive‬
  • Airport, Bolzano (BZO)
    ‪77 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Living area

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
Hotel Trento
Pozza di Fassa
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 10 reviews
The price is €94
includes taxes & fees
9 Jun - 10 Jun
Hotel Trento

About this property

Cristallo

Enjoy the slopes and a hot tub at Cristallo during the winter, and return in the summer for a round at the hotel's golf course. Housekeeping is not available.
Cristallo offers 25 accommodations with safes and hair dryers. Rooms open to balconies. 33-inch flat-screen televisions come with digital channels.

This San Giovanni di Fassa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club and complimentary bicycles. Other recreational amenities include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Cristallo, you're just a quick walk from Vigo-Ciampedie Cable Car. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course, a gym, and a sauna
  • Steps from Dolomites and a 4-minute drive from QC Terme Dolomiti
  • Cats and dogs welcome for a fee
Come for the area's skiing and snow in the winter and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, relax in the hot tub or enjoy the use of other facilities, including a health club and a sauna. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available.

This 3-star San Giovanni di Fassa hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 9-hole golf course
  • Bicycle storage
  • Bicycle tours
  • Free bicycle rentals
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Electric bike charging
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 33-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 6 per accommodation, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 6 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Hotel Vigo di Fassa
Cristallo Vigo di Fassa
Cristallo Hotel
Cristallo San Giovanni di Fassa
Cristallo Hotel San Giovanni di Fassa

Cristallo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 68 reviews
Rating 8 - Good. 27 out of 68 reviews
Rating 6 - Okay. 8 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Crystel Amber

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, within walking distance of downtown, not the most comfortable beds, but considering the price we were very happy overall.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly clean well run hotel in a beautiful location with amazing views. The staff/owners take a lot of price in the Cristallo. The breakfast was wonderful. Cannot fault this stay at all.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

maurizio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Room was quiet and comfortable. Staff was always helpful, and very nice breakfast.
Stayed 7 nights in Jul 2024
Verified

8/10 Good

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to the lifts. Clean, ample rooms, adecuate dinner, awesome breakfast. Nice people runs the Hotel. I would recommend it.
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great deal

A really good deal, this. Must be one of the best hotels in the Vals I’ve been to. The listing says it has a gym, though, but that turned out to not be the case. But all in all a great experience.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Cenk

Liked: Cleanliness
Disliked: Room comfort

Just OK

We booked this hotel very last minute for an overnight stay before we started our main ski holiday at another location. The room was clean, the door lock did not work. The duvets kept slipping from on top of us to floor. (It must be the material). The breakfast was very limited. Overall, it was ok for just an overnight stay but we would not stay there for a longer holiday.
Stayed 1 night in Feb 2025
Verified

8/10 Good

sara

Liked: Cleanliness, staff & service, amenities
Stanza normale, colazione abbondante, servizi ottimi
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Duccio

Liked: Cleanliness, staff & service, amenities
Ottimo
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein freundlicher, unkomplizierter Wirt, der immer viele gute Tipps für die Gäste hat. Das schöne Hotel perfekt gelegen, sehr sauber, bequeme Betten und ein sehr gutes Frühstück. Wir haben kurzfristig gebucht und sind mit dem Hotel und dem Gastgeber sehr zufrieden . Wir kommen gerne wieder und heute schicken wir schöne Grüße aus Stuttgart .DANKE FÜR DIE GASTFREUNDLICHKEIT und die GUTE ZEIT BEI CRISTALLO HOTEL:
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, amenities, property conditions & facilities
Ottimo rapporto qualità prezzo. A pochi passi dalla funivia di Vigo e dal parco giochi
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotel

Fint familiedrevet hotel uden de store dikkedarer. Venlig vært og personale. Stor skikælder med masser af plads til klargøring mv.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

cinzia

Liked: Property conditions & facilities

Camera sufficiente

Camera grande, balcone vista monte, pulito, colazione sufficiente, parcheggio
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo ambiente e personale disponibile. Colazione nella media. Posto ottimo per raggiungere tutte le località della Val di Fassa.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sciata mordi e fuggi

Soggiorno ottimo per un weekend sulla neve. Titolare gentilissimo, colazione ricca e buona. Ci sono deposito sci e parcheggio riservato
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura accogliente posizione stupenda vicino a tutto....personale gentilissimo...consigliatissimo
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servizio molto professionale! Tornerò. Grazie
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Johanne

Liked: Staff & service
Disliked: Cleanliness
Beaucoup de poussière dans la chambre.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

FILIPPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cordiale e disponibile, Colazione completa e abbondante. Letto comodo
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale a disposizione e struttura molto bella!!!
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Romano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
posizione ideale, camera silenziosa e pulita
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Zwaar overprijst middelmatig hotel. Geen aanrader.

Hotel is redelijk maar niet meer dan dat. Simpele kamer waar de koffers op de bank moeten worden geplaatst. Daardoor is er geen comfortabele plek meer om te zitten. Ontbijt is zich OK maar men kan merken dat hierop wordt getracht te sparen: weinig brood en beleg. Gedurende onze 3 weekse trip veel betere (4*) hotels gehad tegen een aanzienlijk lagere prijs. Bij het uitchecken werd -volgens het hotel per ongeluk- getracht ons een >30% hogere prijs in rekening te brengen dan waarvoor was geboekt. Pas toen ik de boeking er bij haalde gaf men toe dat dit een vergissing was. Enige voordeel van dit hotel is de spectaculaire omgeving en het uitzicht vanuit de kamer.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentilezza del personale e pulizia della struttura
Stayed 6 nights in Jul 2021
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camera perfetta

La camera che ci è stata affidata si presenta in ottime condizioni, sembrava rifatta nuova da poco. Trovata ogni giorno pulitissima e priva di polvere nonostante la presenza della moquette. In camera è presente una piccola terrazza con vista montagna. Un valore aggiunto va al letto e al cuscino entrambi veramente comodi.
La camera
Vista dalla terrazza
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Hotel pulito . Personale molto gentile. Semplice negli arredi. Posizione quasi centrale al paese di Vigo e Pozza, ma giusto 5/15 minuti a piedi. Il rapporto qualità prezzo, nel mio caso di una singola in offerta su Expedia.. ottimo.
Stayed 1 night in Sep 2019