Atlantis Plaza Hotel

3.5 star property

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View from property
View from property
Property amenity
Terrace/patio
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006
  • Place, San Jose Cathedral
    ‪6 min walk‬
  • Place, General Santander Stadium
    ‪11 min walk‬
  • Place, Ventura Plaza Commercial Center
    ‪17 min walk‬
  • Airport, Cucuta (CUC-Camilo Daza Intl.)
    ‪10 min drive‬

Room options

Single Room Standard

  • Sleeps 1
  • Free Wi-Fi

Double Room, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Triple Room

  • City view
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed
  • Free Wi-Fi

Family Room

  • City view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

Double Room Standard

  • Sleeps 2
  • Free Wi-Fi

Triple Room Standard

  • Sleeps 4
  • Free Wi-Fi

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About this property

Atlantis Plaza Hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and a business center.
Atlantis Plaza Hotel offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
During your stay at Atlantis Plaza Hotel, you're just a quick walk from San Jose Cathedral. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at El Coral
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a steam room and a sauna
  • Within a 15-minute walk of San Jose Cathedral and Gobernación Norte de Santander
Atlantis Plaza Hotel offers its guests a children's pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Atlantis Plaza Hotel also features laundry facilities, room service (during limited hours), and a front-desk safe. Self parking is free.

This 3.5-star San José de Cúcuta hotel is smoke free.

Guests are served free English breakfast daily from 6:30 AM to 9:30 AM.
El Coral - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Coral

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Atlantis Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Atlantis Plaza Cucuta
Atlantis Plaza Hotel
Atlantis Plaza Hotel Cucuta
Atlantis Plaza Hotel Hotel
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza San José de Cúcuta
Hotel Atlantis Plaza Hotel San José de Cúcuta
San José de Cúcuta Atlantis Plaza Hotel Hotel
Hotel Atlantis Plaza Hotel
Atlantis Plaza
Atlantis Plaza San Jose Cucuta
Atlantis Plaza Hotel Hotel San José de Cúcuta

Atlantis Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 89 reviews
Rating 8 - Good. 24 out of 89 reviews
Rating 6 - Okay. 14 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 10 out of 89 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nestor

Liked: Cleanliness, amenities
Good stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

DEYSY

Good services
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
All was ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
100 % excelente servicio
Stayed 2 nights in May 2025
Verified

2/10 Terrible

JOHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No se hospeden en este hotel

Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable. No lo recomiendo por nada Fatal tanto en instalaciones como en servicio
Stayed 1 night in Aug 2024
Verified

8/10 Good

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Argenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno para su ubicación.

Ubicada en todo el medio del zafarrancho del centro de Cucuta, ideal para ir de compras. Muy buena atención en la recepción. La habitación, bastante básica. Aire acondicionado con control de energía cuando no hay nadie en la habitación. Una piscina bastante refrescante. Fui Divino al final del día. Cierra tarde. No hubo restaurant para la cena. El destino, también bastante básico.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Alvaro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel it’s a complete mess the pictures that shows on website completely different no restaurant service, pool it’s dirty staff is not friendly I won’t recommend to anyone
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ! Nice people :)
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, staff muy amable, super recomendado
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vuelvo mas nunca

Debo empezar diciendo que la reservación que me cobraron 100.000 pesos mas q la reservación. Nos dieron unas habitaciones que no tenian agua caliente, no tenian cortinas para que taparan la claridad y toda la noche fué terrible porque habia que taparse de la luz de la calle. El ruido es latente toda la noche. El riel de la puerta de la ducha sucisima, muy mal aseo. De verdad q nos sentimos estafados. El desayuno regular, el sr muy amable el que atiende. Lastima y no tomé fotos. Nada repetible, lastima que hotels no tiene otras opciones en cúcuta, mejores y de mejor precio, porq despues en otras aplicaciones vi mejores.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Central location but crazy area

Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Ramon esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Ciramarquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato y hotel, lo recomiendo ! Absolutamente céntrico
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Rossy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and with excellent attention of staff
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Giovanni

Liked: Cleanliness, staff & service
Estuvo bien
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Buena atención, serviciales y amables. Habitaciones deterioradas, falta mejorar el aseo y repasar arreglos locativos.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is great. Good overall. The staff is very friendly and helpful. The breakfast is veey good too.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Muy. Buen servicio, excelentt locación El desayuna si es bien falto de sazón y sabor
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Delia Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Calidad

Super excelente Atención
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia

excelente hotel. cerca de todo y muy comodo.. el unico inconveniente es que no me avisaron que solo el piso 3 tiene agua caliente en sus habitaciones.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very commercial part of the city.
Stayed 3 nights in Sep 2018