Faranda Collection Cúcuta

4.0 star property

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Photo gallery for Faranda Collection Cúcuta

A rooftop restaurant with tables set for dining, overlooking a cityscape.
Front of property
A hotel room with a large bed, a desk, and a view of a cityscape through large windows.
A modern outdoor pool area with lounge chairs, a hot tub, and ambient lighting.
A modern living room with a flat-screen TV mounted on a wooden panel wall, a round wooden table with a plant, a beige sofa, and a balcony with a view of the city.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12 # 6AE - 46, San Jose de Cucuta, Norte de Santander, 540003
  • Place, Circus Pop
    ‪6 min walk‬
  • Place, Banco de la Republica Cultural Area
    ‪6 min walk‬
  • Place, Ventura Plaza Commercial Center
    ‪9 min walk‬
  • Airport, Cucuta (CUC-Camilo Daza Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Double Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 2 Bedrooms, Balcony, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Studio Suite

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Faranda Collection Cúcuta

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a business center, and a children's pool. Change of towels is available on request.
Faranda Collection Cúcuta offers 35 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Faranda Collection Cúcuta, you're just a quick walk from Banco de la Republica Cultural Area. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a business center, laundry facilities, and an elevator
  • Within a 10-minute walk of Banco de la Republica Cultural Area and Circus Pop
  • Dogs welcome for a fee
Faranda Collection Cúcuta offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business center. The business-friendly Faranda Collection Cúcuta also features a rooftop terrace, concierge services, and laundry facilities. You'll have access to the outdoor pool at a partner property.

This 4-star San José de Cúcuta hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Faranda Collection Cúcuta has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 6 steps to reach entrance
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2024
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 83300 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 83300 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 236163
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Faranda Collection Cucuta
Faranda Collection Cúcuta Hotel
Faranda Collection Cúcuta San Jose de Cucuta
Faranda Collection Cúcuta Hotel San Jose de Cucuta

Faranda Collection Cúcuta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 153 reviews
Rating 8 - Good. 17 out of 153 reviews
Rating 6 - Okay. 9 out of 153 reviews
Rating 4 - Poor. 1 out of 153 reviews
Rating 2 - Terrible. 3 out of 153 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, amenities
Great rooms and good restaurant
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Juneisis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have EVER stayed at! I was there for 2 weeks and it was the best place to be
Stayed 15 nights in Mar 2026
Verified review

10/10 Excellent

Jodan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was ok, I did enjoy it!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and really good staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was enormous, excellent king bed. Great pillows. AC and shower were great. Top notch food at the rooftop restaurant. Excellent selection for the included breakfast and a great dinner menu. Very reasonable prices on the menu. All the staff were excellent, very curations and professional. Definitely would highly recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel , good personal and very nice attention
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Maurice

Liked: Cleanliness, property conditions & facilities
Nice hotel with mediterranean restaurant
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Glevi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and delicious food, I would stay here again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Henrry

Very good place
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jodan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, modern and well stocked. The staff was very nice and friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, 100% recommend
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Clean room , very responsible staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Faranda Hotel Cúcuta exceeded every expectation. We selected the hotel to host my mother-in-law’s 80th birthday and a family reunion, and it was the perfect choice. The staff went above and beyond, paying attention to every detail and making the guest of honor feel truly special. By the end of our stay, they felt like part of our family. The décor throughout the hotel is tastefully appointed and exceptional, which added to the overall experience. We would absolutely return without hesitation.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff great views
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an outstanding experience at Faranda Hotel Cúcuta. Our family gathered there to celebrate my mother-in-law’s 80th birthday, and the hotel made the occasion truly memorable. From the moment we arrived, the staff was warm, attentive, and incredibly thoughtful. They took great care in ensuring every detail was handled, making the celebration feel personal and seamless. The hotel itself is beautifully designed, with tasteful and elegant décor throughout that creates a welcoming atmosphere. This was more than just a stay—it was a meaningful experience for our family. We would gladly return.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Rychard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, the best in cucuta
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing placev
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Edilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect I highly recommend this hotel so far .
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Diana

Liked: Staff & service, amenities, property conditions & facilities
Breakfast wasn’t good. Ham tasted bad and servers were rude at times. Looked like they weren’t fast
Stayed 7 nights in Apr 2026
Verified review

2/10 Terrible

Jonathan

Liked: Property conditions & facilities
Disliked: Staff & service
More flexibility on rules and the staff is horrible specially front desk . And the were on their personal phone. .
Stayed 4 nights in Mar 2026