Ibis Cúcuta Hotel

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A reception desk with a wooden counter, two large screens, and hanging geometric light fixtures.

A bar/lounge area with wicker chairs, a bar counter, and a display of liquor bottles.

A buffet with various food items and a sign indicating 'ik Bakery'.

A hotel room with two beds, a microwave, a small table, and a wall-mounted lamp.

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet-friendly
Free Wi-Fi
Air-conditioning
Business services

Explore the area

Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006

Place, Colon Park
‪6 min walk‬
Place, Gobernación Norte de Santander
‪6 min walk‬
Place, Ventura Plaza Commercial Center
‪11 min walk‬
Airport, Cucuta (CUC-Camilo Daza Intl.)
‪13 min drive‬

Room options

A hotel room with a bed, desk, chair, and a view of the city through a window.

Room, 1 Double Bed

Excellent

18 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

A hotel room with a bed, a desk, a chair, a trash bin, and a wall-mounted lamp.

Superior Room, 1 Double Bed (Plug & Play)

Very good

Sleeps 2
1 Double Bed
Free Wi-Fi

Superior Room, 2 Double Beds

Exceptional

Sleeps 4
2 Double Beds
Free Wi-Fi

A hotel room with a bed, a hanging lamp, a small table, a chair, a coat rack, and a wall-mounted shelf with a kettle.

Executive Room, 1 Double Bed

Sleeps 2
1 Double Bed
Free Wi-Fi

A hotel room with a bed, a desk, a chair, a TV, and an air conditioning unit.

Standard Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed
Free Wi-Fi

Similar properties

Pool
Free Wi-Fi
Restaurant
Air-conditioning

30 Jul - 31 Jul

About this property

Ibis Cúcuta Hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Housekeeping is available on request.

Ibis Cúcuta Hotel offers 105 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Ibis Cúcuta Hotel, you're just a quick walk from Colon Park. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Within a 10-minute walk of Colon Park and Cucuta Museum of Culture
Airport pick-up shuttle service available for a fee
Cats and dogs welcome for a fee (restrictions apply)

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The business-friendly Ibis Cúcuta Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This Beaux Arts San José de Cúcuta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Restaurante Ibis Kitchen - Onsite family restaurant.

Bar lounge - This bar serves breakfast only. Open 24 hours. Open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour airport pick-up shuttle (surcharge)
Onsite parking includes off-street options

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 45,000 for adults and COP 25,000 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Bar lounge
Restaurante Ibis Kitchen

Things to do

TV in common areas

Family friendly

Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Braille/raised signage
Grab bar near toilet
Lift
Raised toilet seat
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
10 floors
Banquet hall
Beaux Arts architecture
Built in 2018
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

Flat-screen TV

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Early check-in subject to availability

An early check-in fee will be charged

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: COP 83300 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately COP 45000 for adults and COP 25000 for children
Airport shuttle fee: COP 50000 per vehicle (maximum occupancy 4)
Pet fee: COP 83300 per pet, per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Ibis Cúcuta Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
This hotel caters to LGBTQ+ guests.
One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Cucuta Opening December 2018 Hotel San José de Cúcuta

ibis Cucuta Opening December 2018 Hotel

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ibis Cucuta Opening December 2018

ibis Cucuta Hotel San José de Cúcuta

ibis Cucuta Hotel

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ibis Cucuta (Opening December 2018)

Ibis Cucuta San Jose De Cucuta

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Ibis Cúcuta

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ibis Cucuta (Opening December 2018)

Ibis Cucuta San Jose De Cucuta

Ibis Cúcuta Hotel Hotel

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Ibis Cúcuta Hotel Hotel San José de Cúcuta

Ibis Cúcuta Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Verified

8/10 Good

Joseph

15 Mar 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay in city center

Stayed 17 nights in Feb 2026

Verified

manuel

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the location

Stayed 1 night in Jun 2024

Verified

10/10 Excellent

Ferney

19 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excelente

Stayed 1 night in Aug 2025

Ibis Cúcuta Hotel

Choose dates to view prices

Photo gallery for Ibis Cúcuta Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Plug & Play)

Superior Room, 1 Double Bed (Plug & Play)

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Similar properties

Holiday Inn Cucuta by IHG

About this property

Ibis Cúcuta Hotel

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Ibis Cúcuta Hotel Reviews

Reviews

Wonderful

9.4/10

9.0/10

8.8/10

9.2/10

Reviews

8/10 Good

Joseph

Joseph

10/10 Excellent

Temir

Temir

10/10 Excellent

Adriana

Adriana

10/10 Excellent

Geraldine

Geraldine

10/10 Excellent

Carlos

Carlos

10/10 Excellent

TANIA RITA

TANIA RITA

10/10 Excellent

Walctor