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Altitude by Krystal Grand Los Cabos – All Inclusive

4.0 star property

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Photo gallery for Altitude by Krystal Grand Los Cabos – All Inclusive

Sun deck
Interior entrance
3 outdoor pools
Altitude Governor Suite Ocean View | Beach/ocean view
Altitude Presidential Suite Ocean View | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Paseo La Jolla s/n Km 29.5, Tranpeninsular, San José del Cabo, BCS, 23405
  • Place, Costa Azul Beach
    ‪7 min walk‬
  • Place, Club Campestre Golf Course
    ‪16 min walk‬
  • Place, Palmilla Beach
    ‪17 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

Deluxe Room King

7.2 out of 10
Good
(5 reviews)
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room Double

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

One Bedroom Suite

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Garden View King

Altitude Junior Suite Swimout Garden View King

Altitude Junior Suite Swimout Garden View King

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Beach/ocean view

Altitude Junior Suite Swimout Ocean Front Double

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View

  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools, pool umbrellas
Krystal Grand Los Cabos - All inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.7 out of 5, Good, 2,242 reviews
The price is €250
includes taxes & fees
22 Nov - 23 Nov
Krystal Grand Los Cabos - All inclusive

About this property

Altitude by Krystal Grand Los Cabos – All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Spend the day on Altitude by Krystal Grand Los Cabos – All Inclusive's beach or relax by one of the hotel's 3 outdoor swimming pools. Change of towels is available on request.
Altitude by Krystal Grand Los Cabos – All Inclusive offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 58-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
During your stay at Altitude by Krystal Grand Los Cabos – All Inclusive, you're just a quick walk from Costa Azul Beach. Features include free WiFi in public areas, plus 3 outdoor pools and a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the pool bar
  • Take a swim in the 3 outdoor pools
  • Services include a kid's club, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Costa Azul Beach and 15 minutes by foot from Palmilla Beach
Some rates at Altitude by Krystal Grand Los Cabos – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Altitude by Krystal Grand Los Cabos – All Inclusive, you'll find 3 outdoor swimming pools, a health club, and a children's pool. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the pool bar. Spa services, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Altitude by Krystal Grand Los Cabos – All Inclusive.

This 4-star San José del Cabo hotel is smoke free.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Altitude by Krystal Grand Los Cabos – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Kids club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A poolside bar
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Health club

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Wheelchairs on site

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 58-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Altitude by Krystal Grand Los Cabos – All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.30 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Belair Sunclub Cabos Jose Cabo
BelAir Sunclub Hotel Cabos Hotel
BelAir Sunclub Hotel Cabos San José del Cabo
BelAir Sunclub Hotel Cabos Hotel San José del Cabo

Reviews

Altitude by Krystal Grand Los Cabos – All Inclusive Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 82 out of 173 reviews
Rating 8 - Good. 48 out of 173 reviews
Rating 6 - Okay. 31 out of 173 reviews
Rating 4 - Poor. 5 out of 173 reviews
Rating 2 - Terrible. 7 out of 173 reviews

Reviews

8/10 Good

Casey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Keith

Did the job, nothing fancy

Very basic. We did not do the all inclusive. Room was in separate building, Bel Air was bought by Krystal Grand. Parking and check in we're difficult to navigate . Check in was at the Krystal Grand, which wasn't communicated before arrival. Staff is super accomoyand helpful. Room had nice kitchenette but few other amenities/extras
Stayed 4 nights in Jul 2025

8/10 Good

Daniel Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view and room.
Stayed 7 nights in Jul 2025

6/10 Okay

Jose

Disliked: Amenities
We have booked with BelAir and ended up at Krystal Grand..don't know why but I guess its okay. Either way we won't go back. Our rooms were Very,very noisy.not only because the highway was very close but because of all the noise people-staff from hotel were making while doing their chores. Food was ok. I got sick from my stomach. Lots of flies around the food area. Only once we were able to eat at the Italian restaurant and it was a joke. Missing a lot of plates from menu. Almost all of the staff was nice. The one who got our trust was this youg guy from the pool named Urias, Daniel and Cecilia from the Buffet O were really really kind too. Urias was very friendly and he even recognized us from the distance and always wave at us. I didn't like the area because there was construction on the highway. And everything was very far away. So we wont go back soon. We have stayed at better hotels.
Stayed 5 nights in Jul 2025

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, amenities
Nice hotel a little outdated. They highway has highway noise but the food was excellent
Stayed 7 nights in Jul 2025

6/10 Okay

Marwan Husni

Subpar 1st an
Stayed 7 nights in Jun 2025

6/10 Okay

Steven, West Allis

My room was not at BelAir, it was at Krystal This was a disappointment Krystal is ok, the service is not what I expect from a high rated hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Miny Emmanuel

Liked: Staff & service, property conditions & facilities
Very nicely kept Staff very good
Stayed 7 nights in Jun 2025

4/10 Poor

Erin

Liked: Room comfort
Disliked: Cleanliness

It’s alright for a night.

It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Vilson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia team members at the hotel, Gabriel and Omar, was. Way helpful. They provided an upgrade to our team and booked different restaurants everyday. Great service
Stayed 7 nights in Jun 2025

10/10 Excellent

ANNIE

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

10/10 Excellent

Stephanie Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good vacation!! Our concierge, Gabriel, was amazing!! Upstairs bartender made the most AMAZING mojitos!! Food was delicious and lots of choices!!Our only complaint was housekeeping!! They “missed” our room several times. All in all I would highly recommend staying here!! !
Stayed 8 nights in Apr 2025

6/10 Okay

Dan, Artesia

Liked: Staff & service, amenities
It was quite an eventful process to get checked it. Staff was helpful but we arrived at noon and got a room about 4. We were able to use the property until we checked in which was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen Karina Rivas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and helpful. I’d like to mention bartenders, mini bar service and housekeeping were my favorite! S/O to Carlos, main lobby bartender, he was kind, respectful and very polite!
Stayed 5 nights in Jun 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort
Stayed 1 night in Jun 2025

10/10 Excellent

Jesús

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nos encantó todo.
Stayed 4 nights in Jun 2025

6/10 Okay

Jonathan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Belair is on opposite side where everything is, the food was terrible.
Stayed 3 nights in Jun 2025

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Belair is on opposite side where everything is, the food was terrible.
Stayed 3 nights in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
We get there with are family had to wait 40 minutes for someone to check us in then put us in two of the worst rooms they had by the garbage cans that a truck came every morning at 7 o’clock and woke everybody up. The toilet didn’t work properly. Had somebody come up twice to fix it still didn’t work. The shower was plugged holes in the floor in the bathroom from the tile balcony door did not shut properly are open properly. The food at the buffet was very poor and limited, and the service was not very good. and before we left the air conditioner stopped working and the TV shut down. I would not recommend the hotel to anybody.
Stayed 7 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Diferent choices of restaurants,nice pools,big room,lots of employees helping
Stayed 2 nights in May 2025

2/10 Terrible

Oscar Fernando

Business traveller
Disliked: Staff & service, room comfort

MALA EXPERIENCIA / NO LO RECOMIENDO

Muy mala actitud en la atención al hacer check in, no hay personal en lobby del BelAir, tuve que moverme al Krystal, mas de 1 hora el proceso, de mala gana la persona, sin indicaciones, nadie me llevó a la habitación, tuve que levantar un reporte a la persona... Detalles en restaurant, el a/c del cuarto no baja de 22 grados, nonme pudieron imprimir estado de cuenta en check out... En fin, nunca había tenido tantis detalles en una estadía en hotel, hay muchas opciones en Los Cabos, no recomiendo BelAir o Krystal, tampoco yo vuelvo a hospedarme con ellos.
Stayed 5 nights in May 2025

4/10 Poor

jessica

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
La comida esta super escasa, y el servicio la mayoria atiende de malas.
Stayed 5 nights in May 2025

10/10 Excellent

Daisy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
Stayed 3 nights in May 2025

8/10 Good

Stephanie K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are amazing and the staff is very kind. The rooms are a bit run down and there is a loud road just behind. But the property is gorgeous.
Stayed 3 nights in May 2025

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had exceptional service from our concerige. Never have I stayed at a place when the concerige would message me ahead of time before the trip to ask if I had any questions and to give me information about my stay. Then during my stay he was constantly in contact with me to assist us. Great customer service!!
Stayed 4 nights in Apr 2025