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Altitude by Krystal Grand Los Cabos – All Inclusive

4.0 star property

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3 outdoor pools
Altitude Junior Suite Swimout Ocean Front King
Interior entrance
Altitude Governor Suite Ocean View | Beach/ocean view
3 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Paseo La Jolla s/n Km 29.5, Tranpeninsular, San José del Cabo, BCS, 23405
  • Place, Costa Azul Beach
    ‪7 min walk‬
  • Place, El Zalate Beach
    ‪7 min walk‬
  • Place, Palmilla Beach
    ‪17 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪18 min drive‬

Room options

Deluxe Room King

7.2 out of 10
Good
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Resort view

Deluxe Room Double

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Resort view

One Bedroom Suite

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Resort view

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Ocean view

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Sea view

View all photos for Altitude Junior Suite Swimout Garden View King

Altitude Junior Suite Swimout Garden View King

Altitude Junior Suite Swimout Garden View King

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Garden view

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Sea view

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Beach/ocean view

Altitude Junior Suite Swimout Ocean Front Double

  • 70 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed
  • Sea view

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Ocean view

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View

  • 117 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Similar properties

3 outdoor pools, pool umbrellas
Krystal Grand Los Cabos - All inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
3.8 out of 5, Good, 2,371 reviews
The price is €328
includes taxes & fees
28 Jan - 29 Jan
Krystal Grand Los Cabos - All inclusive

About this property

Altitude by Krystal Grand Los Cabos – All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Spend the day on Altitude by Krystal Grand Los Cabos – All Inclusive's beach or relax by one of the hotel's 3 outdoor swimming pools. Change of towels is available on request.
Altitude by Krystal Grand Los Cabos – All Inclusive offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 58-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
During your stay at Altitude by Krystal Grand Los Cabos – All Inclusive, you're just a quick walk from Costa Azul Beach. Features include free WiFi in public areas, plus 3 outdoor pools and a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy drinks at the pool bar
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Services include a kid's club, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Costa Azul Beach and 15 minutes by foot from Palmilla Beach
Some rates at Altitude by Krystal Grand Los Cabos – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Altitude by Krystal Grand Los Cabos – All Inclusive offers its guests 3 outdoor swimming pools and 2 hot tubs along with a health club and a children's pool. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the pool bar. Spa services, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Altitude by Krystal Grand Los Cabos – All Inclusive.

This 4-star San José del Cabo hotel is smoke free.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Altitude by Krystal Grand Los Cabos – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Kids club

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A poolside bar
  • Couples/private dining

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Health club

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Wheelchairs on site

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 58-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Altitude by Krystal Grand Los Cabos – All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.69 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Belair Sunclub Cabos Jose Cabo
BelAir Sunclub Hotel Cabos Hotel
BelAir Sunclub Hotel Cabos San José del Cabo
BelAir Sunclub Hotel Cabos Hotel San José del Cabo

Altitude by Krystal Grand Los Cabos – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 94 out of 196 reviews
Rating 8 - Good. 54 out of 196 reviews
Rating 6 - Okay. 33 out of 196 reviews
Rating 4 - Poor. 6 out of 196 reviews
Rating 2 - Terrible. 9 out of 196 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Latasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniela was very nice and extremely helpful during my stay
Stayed 3 nights in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

2/10 Terrible

Laurentino, Castaños

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived on thrusday 18 de room wasn't ready to be occupied, the refrigerador wasn't working they had no soap and toilet paper we were on third floor and the elevator never worked, they never cleaned the room until sundey when we asked very bad experience I'll never use expedia again...
Stayed 7 nights in Sep 2025

10/10 Excellent

Alexandra, New Westminster

Travelled with group
Liked: Cleanliness, staff & service, amenities
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!
Lounge chairs overlooking the pool
Beach at sunset
Beach chairs and beautiful sand
Adults only pool
Stayed 6 nights in Aug 2025

10/10 Excellent

Ruben Castrejon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm, Homey feeling.
Stayed 5 nights in Aug 2025

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service
The food at the buffet wasnt good things tclosed too
Stayed 5 nights in Aug 2025

6/10 Okay

Edward James

Travelled with partner
Liked: Staff & service
The restaurant the Grill is very underwhelming for the time you'll wait to get a table and to order. Don't expect your steak to be tender. I got half a fork worth of carrot puree with my steak main course. I feel bad for anyone who spent the extra 2600 pesos on the tomahawk steak. Or the 2800 for steak and lobster.
Stayed 6 nights in Aug 2025

10/10 Excellent

Curtis

Travelled with group
Liked: Cleanliness, property conditions & facilities
Had a great stay here at the BelAir. We actually got upgraded to the Krystal Grand along with some friends we went there with. The food and drinks were excellent. Overall had a great vacations and would recommend this resort.
Stayed 7 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food (options and quality), good service and activities, room was spacious. Liked the pool options and was kid friendly with a small kid slide pool and kids club. Great stay overall!
Stayed 7 nights in Aug 2025

10/10 Excellent

jaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great service, a little older but for the price it was amazing!!
Stayed 5 nights in Aug 2025

6/10 Okay

Nikki

Travelled with family, Travelled with group
Not much of foods options. Everything is kind a average. I guess what you paid is what you get 😂
Stayed 5 nights in Jul 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family, room location was quiet , the only suggestion would be let the guest staying st BelAir that the Krystal Grand is where you make your check-in since they are together which made just a little confuse for us to find the lobby for check-in.
Stayed 1 night in Jul 2025

2/10 Terrible

thai

Travelled with family
Disliked: Staff & service, amenities
Lack of communications, limited english, not oriented front desk. For those Expedia travelers double check the hotel advertisement before booking. As we booked Belair Sunclub hotel but they put us in Krystal Grand..
Stayed 8 nights in Jul 2025

6/10 Okay

Ngoc Phung Thi

Travelled with family, Travelled with group
Liked: Staff & service
Front desk servicers need to do faster. Need more food and change food menu every day. Like the big Pools and some young waiters at the pool are very friendly
Stayed 5 nights in Jul 2025

8/10 Good

Casey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Keith

Did the job, nothing fancy

Very basic. We did not do the all inclusive. Room was in separate building, Bel Air was bought by Krystal Grand. Parking and check in we're difficult to navigate . Check in was at the Krystal Grand, which wasn't communicated before arrival. Staff is super accomoyand helpful. Room had nice kitchenette but few other amenities/extras
Stayed 4 nights in Jul 2025

8/10 Good

Daniel Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view and room.
Stayed 7 nights in Jul 2025

6/10 Okay

Jose

Disliked: Amenities
We have booked with BelAir and ended up at Krystal Grand..don't know why but I guess its okay. Either way we won't go back. Our rooms were Very,very noisy.not only because the highway was very close but because of all the noise people-staff from hotel were making while doing their chores. Food was ok. I got sick from my stomach. Lots of flies around the food area. Only once we were able to eat at the Italian restaurant and it was a joke. Missing a lot of plates from menu. Almost all of the staff was nice. The one who got our trust was this youg guy from the pool named Urias, Daniel and Cecilia from the Buffet O were really really kind too. Urias was very friendly and he even recognized us from the distance and always wave at us. I didn't like the area because there was construction on the highway. And everything was very far away. So we wont go back soon. We have stayed at better hotels.
Stayed 5 nights in Jul 2025

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, amenities
Nice hotel a little outdated. They highway has highway noise but the food was excellent
Stayed 7 nights in Jul 2025

6/10 Okay

Marwan Husni

Subpar 1st an
Stayed 7 nights in Jun 2025

6/10 Okay

Steven, West Allis

My room was not at BelAir, it was at Krystal This was a disappointment Krystal is ok, the service is not what I expect from a high rated hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Miny Emmanuel

Liked: Staff & service, property conditions & facilities
Very nicely kept Staff very good
Stayed 7 nights in Jun 2025

4/10 Poor

Erin

Liked: Room comfort
Disliked: Cleanliness

It’s alright for a night.

It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Vilson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia team members at the hotel, Gabriel and Omar, was. Way helpful. They provided an upgrade to our team and booked different restaurants everyday. Great service
Stayed 7 nights in Jun 2025

10/10 Excellent

ANNIE

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025