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AC Hotel by Marriott San Jose Downtown

3.5 star property

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Photo gallery for AC Hotel by Marriott San Jose Downtown

Lounge
In-room safe, desk, laptop workspace, soundproofing
Lobby
Lounge
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
350 West Santa Clara Street, San Jose, CA, 95113
  • Place, San Pedro Square
    ‪5 min walk‬
  • Place, SAP Center at San Jose
    ‪6 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Roll-in Shower

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

In-room safe, desk, laptop workspace, soundproofing

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

AC Hotel by Marriott San Jose Downtown

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
AC Hotel by Marriott San Jose Downtown offers 204 accommodations with safes and complimentary bottled water. Smart televisions come with digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at AC Hotel by Marriott San Jose Downtown. During your stay, you're just a quick walk from SAP Center at San Jose. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, a meeting room, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Just a 4-minute walk from San Pedro Square and 5 minutes by foot from SAP Center at San Jose
  • Pets welcome for a fee
AC Hotel by Marriott San Jose Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly AC Hotel by Marriott San Jose Downtown. For a fee, parking is available.

This 3.5-star San Jose hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7 AM to 11 AM.
AC Hotel by Marriott San Jose Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.50 for children
  • Self parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

AC Hotel by Marriott San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 661 out of 1004 reviews
Rating 8 - Good. 164 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Adalila

Stayed 1 night in Jan 2026

10/10 Excellent

Saetbyeol

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Jan 2026

10/10 Excellent

Tara

Stayed 1 night in Jan 2026

10/10 Excellent

Starling

Stayed 1 night in Jan 2026

8/10 Good

Jordan

Stayed 1 night in Jan 2026

8/10 Good

Steve

Stayed 1 night in Jan 2026

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Amenities, staff, location
Stayed 3 nights in Jan 2026

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Everything was as expected from previous stays. However, I didn’t like being on the lower floors and in the past, parking fees were waved.
Stayed 2 nights in Jan 2026

10/10 Excellent

Windi

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and so was the staff!
Stayed 1 night in Jan 2026

2/10 Terrible

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Stayed 1 night in Dec 2025

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property 24 hours pleasant customer service, Elegant room , stylish, comfortable bed , nice shower, clean fresh towels just perfect and gorgeous view of downtown San Jose courtesy manager, respectful, professional and caring name Roberto with facial in nice dark attire and definitely will use Marriott bonvey and lovely front desk signed me in as member love it , thanks to great staff of Marriott
Stayed 1 night in Jan 2026

8/10 Good

Yulissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and modern, the parking was affordable but I wish that the bed was much more comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose, Stockton

Liked: Cleanliness, property conditions & facilities
Everything was clean and tidy. About 6 or 7th time we stay here
Stayed 1 night in Jan 2026

10/10 Excellent

Kelli

Stayed 1 night in Jan 2026

10/10 Excellent

Jayme

Stayed 1 night in Jan 2026

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is beautiful and in the center of downtown. The rooms are huge with great views. The pool and workout area is top notch. The bar was nice, however we didn't get to grab drinks since the bar was closed by 10pm. Also, there's no free breakfast which I was surprised by.
Stayed 1 night in Dec 2025

4/10 Poor

Michelle

Stayed 1 night in Dec 2025

2/10 Terrible

Loan

Stayed 1 night in Dec 2025

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2025

8/10 Good

Adam

Stayed 1 night in Dec 2025

4/10 Poor

Tonja

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Discovered after booking that the hotel doesn’t have parking. When checking in they told us the next door public parking structure was $22 which would be collected when we left in the morning. But the parking people wanted $44 because at midnight it became another day! We complained and went to the hotel office and they told us they could charge us $30 instead. Wait, does the hotel own the parking structure? VERY SHADY! And the free breakfast was $18 per person!!! Never again!
Stayed 1 night in Dec 2025

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reserved 2 rooms hoping they would be somewhat near each other, but ended up being on 2 different floors altogether. Kind of annoying.
Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025