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Alajuela City Hotel & Guest House

2.5 star property

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Photo gallery for Alajuela City Hotel & Guest House

Garden
Exterior detail
Hallway
Garden
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Place, Central Park
    ‪2 min walk‬
  • Place, Juan Santamaria Historical Museum
    ‪2 min walk‬
  • Place, Alajuela Cathedral
    ‪2 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪5 min drive‬

Room options

View all photos for Room

A room with a bed, a desk, and a window with curtains.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a bathroom, a desk, and a nightstand with a lamp.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a wooden headboard, a nightstand with a vase of flowers, and a painting on the wall.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Room, Private Bathroom

A bedroom with a bed, a nightstand, a dresser, and a wall with two abstract paintings.

Classic Room, Private Bathroom

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Private Bathroom

A hotel room with two beds, a green wall, a painting, and a wooden door.

Deluxe Room, Private Bathroom

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Room - Shared Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Alajuela City Hotel & Guest House

This smoke-free hotel features a snack bar/deli, self parking, and spa services. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available once per stay.
Alajuela City Hotel & Guest House offers 12 accommodations with hair dryers and ceiling fans. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Alajuela City Hotel & Guest House's great location gets high marks from our customers. During your stay, you're just a quick walk from Central Park. You'll find features like free WiFi in public areas, plus a snack bar/deli and dry cleaning service.
  • Free WiFi (speed: 50+ Mbps)
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Central Park and a 2-minute drive from City Mall
There's a snack bar/deli on site. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Alajuela City Hotel & Guest House. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Alajuela hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 10 per night)
  • Onsite parking available only on request
  • Secured parking on site (USD 10 per night)
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alajuela City Hotel & Guest House

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 10 per night
  • Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 396 out of 567 reviews
Rating 8 - Good. 120 out of 567 reviews
Rating 6 - Okay. 29 out of 567 reviews
Rating 4 - Poor. 9 out of 567 reviews
Rating 2 - Terrible. 13 out of 567 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
clean room, great breakfast, amazing, felt like we touched the heart of costa rica!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marilia

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, clean place with friendly staff. We had a double room with shared bathroom. Great place to stay for a day or 2.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late at night and both the front desk man and the security guard were outside and waiting to help us get out of the taxi. Very central location. Basic yet unique and very well cared for little bnb style hotel. The breakfast was a wonderful bonus.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
We were very hapoy to stay at Alajuela City Hotel and Guest House on Feb 16th. The staff were very friendly, the room was clean, and the breakfast were very tasty. We will visit there again if we come to Costa Rica again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

KATHERINE

Liked: Cleanliness
Easy spot for an overnight. Nice staff and breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was really nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
House has lots of character, staff are friendly and helpful, breakfast was good and included. Rooms were basic but very clean, bed was comfortable and shower had plenty of hot water!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Very clean and friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and enjoyed the breakfast as well as the location. The location was especially very good.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room and easy parking thats close to amenities. Worth a look.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
This is a quiet oasis in a busy neighborhood conveniently close to the airport. The staff is very helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
This place was absolutely adorable! We felt safe and secure staying here as well as walking around the neighborhood to go to and from dinner each night. The staff was helpful and friendly as well. The breakfast was amazing and they had a few great options as well.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Eden

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here! Such a great location for airport transit, and the hotel itself has so much character. Friendly staff. Good value for money as well. I’ll definitely be back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Friendly staff! We had to park at the public lot around the corner as the parking was full, but it was secure and had 24/7 security!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jean-Paul

Liked: Cleanliness, amenities, property conditions & facilities
The personel working at hotel were really good to me and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
This place is lovely! Clean, high ceilings, lots of charm. Cool and breezy rooms, hallways, and courtyard. The staff are kind and helpful. Highly recommended!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Robabeh

The staff were great.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a good location, close to the square. A solid choice if you need to be close to the airport. No shuttle but they have one paid parking space (10 USD/night).
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and plenty of towels. Staff helpful. Only a few mins walk to the town square, nice places to eat close by.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Cute authentic oasis in the middle of the city
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great AC,room was clean,included breakfast was perfect
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, and great breakfast! Pura Vida
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
Nice but no breakfast a 6am
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
A truly wonderful hotel, absolutely no noise! ​​Total peace and quiet😅
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bismarck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and great service.
Stayed 1 night in Oct 2025