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Hilton Garden Inn Santa Ana San Jose

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Ana San Jose

Bar (on property)
Lobby
Bar (on property)
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, Studio Cinemas
    ‪1 min walk‬
  • Place, City Place Santa Ana
    ‪1 min walk‬
  • Place, Business Center Forum 1
    ‪2 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(40 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Larger Deluxe King Room

Minibar, in-room safe, individually decorated, individually furnished

Larger Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for I King Bed Junior Suite

A modern hotel room with a bed, desk, chair, TV, and artwork.

I King Bed Junior Suite

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hilton Garden Inn Santa Ana San Jose

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Garden Inn Santa Ana San Jose's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from City Place Santa Ana. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Garden Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the proximity to shopping and the pool
  • Steps from City Place Santa Ana and a 3-minute drive from Business Center Forum 1
  • Dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. Free self parking is available.

This 3.5-star Santa Ana hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Garden Grill & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1000 reviews
Rating 8 - Good. 149 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Purushottam

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , centrally located, great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and a great location
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Luzmary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel overall. Modern, clean, high end, restaurant was superb, super professional staff, awesome shopping downstairs with other great restaurants, pool has amazing view.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff. Plenty of good restaurants nearby. My only recommendation would be for the hot tub in the pool area to be warmer
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Bogart

Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient location in the heart of Santa Ana, clean and spacious rooms (although there is a construction site next door during the time of my stay), super friendly and professional staff and a decent buffet breakfast. I enjoyed staying here.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

nene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff who understand and spoke great englis
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, helpful, great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Crystagay

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, a lot of food choice on the hotel premises. The hotel was neatly kept.
Dinner at Grill and Bar- resturant on premises
Water ice outside the hotel by the plaza.
Breakfast at the restaurant on the premises
In uber easy to get around 15-25 minutes
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Melissa Anne

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel outside the city in a very nice area. Good restaurants next door and Starbuck’s. Excellent hospitality.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mandisa

Liked: Cleanliness
Clean attentive housekeeping
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Milagrito

Liked: Cleanliness, property conditions & facilities
Great location and beautiful pool
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, property conditions & facilities
It is a good place to stay. Safe area with some restaurants around. Great breakfast
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
I would give this 5 stars if the hot tub was warmer and the jets were working during our stay. Our room was clean, quiet, and comfortable. Great location!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room/shower/service, highly recommend! It’s also in a very safe and nice plaza.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Beautiful place.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristine Adams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about this hotel. The front desk staff and cleaning staff were friendly and helpful, the room was spotless and had a fantastic view of the city, and the location is a very nice area of Santa Ana with a variety of services on the same block. Parking was included and was very convenient. We would definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Great staff, Clean rooms with very modern amenities. Wonderful breakfast with very attentive staff. A pool and the Gym. Free parking, Checked all what I was looking for.
Stayed 2 nights in Dec 2025