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Hotel Casa Roland San José

3.0 star property
VIP Access

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Photo gallery for Hotel Casa Roland San José

Front of property
Deluxe Queen Room With Two queen Beds
TV
TV
TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
At the end of Rohrmoser Boulevard, 150 Meters South Pavas, San José, San Jose, 10109
  • Avenida Escazú Shopping Center
    ‪3 min drive‬
  • Multiplaza Mall Escazu
    ‪3 min drive‬
  • National Stadium of Costa Rica
    ‪5 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Suite

Suite

  • 140 sq m
  • 4 bedrooms
  • Sleeps 3
  • 6 Queen Beds and 2 Twin Beds

View all photos for Room

1 bedroom, premium bedding, minibar, in-room safe

Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

10.0 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room With Two queen Beds

Deluxe Queen Room With Two queen Beds

Deluxe Queen Room With Two queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Casa Roland San José

Suburban hotel with a 24-hour business center and a 24-hour front desk
A 24-hour business center, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Hotel Casa Roland San José offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Roland San José. During your stay, you'll be within walking distance of U.S. Embassy San José. Features include free WiFi in public areas and free self parking, plus a 24-hour business center. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Sabana Park and 5 minutes from National Stadium of Costa Rica
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. The business-friendly Hotel Casa Roland San José also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star San José hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CRC 12000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CRC 12000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Casa Roland
Best Western Casa Roland San Jose
Best Western Hotel Casa Roland
Best Western Hotel Casa Roland San Jose
Casa Roland
Hotel Casa Roland San Jose
Hotel Casa Roland
Casa Roland San Jose
Casa Roland Hotel
Hotel Casa Roland San Jose Costa Rica

Hotel Casa Roland San José Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 617 out of 846 reviews
Rating 8 - Good. 186 out of 846 reviews
Rating 6 - Okay. 28 out of 846 reviews
Rating 4 - Poor. 8 out of 846 reviews
Rating 2 - Terrible. 7 out of 846 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Ma Esther Gloria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel services, the cleanliness, it had its private parking lot, the hotel staff was friendly and always willing to help. We also liked that the hotel offered breakfast. A personal opinion that should not affect the great service we received and the amazing hotel is that it had a confederate flag by the wall. I mentioned to the receptionist that it promoted racism in the USA and that it represented a negative connotation, she said that they knew what it meant but they kept it for the history aspect of it. They OBVIOUSLY don't know the true history of what this confederate flag entails. I truly suggest it be removed. Other than that, everything else was amazing!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my go-to hotel in San Jose. I appreciate the staff and the decor. The facilities are in great condition and the neighborhood is a pleasant residential area but just blocks away there is a bustling business district. As a native of a northern hemisphere country, I glory in the heated shower that uses a hot-water tank for truly hot showers, not the kind that take the edge off the cold at the site of the shower head. The breakfast is generous and offers various options. They were a little overwhelmed with a large group at the time I had breakfast and forgot to come back with a breakfast item they had offered to me. It wasn't important to me, so I didn't say anything. I'm sure if I had said something, they would have brought it to me.
Stayed 1 night in Jun 2025

8/10 Good

Kenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and the restaurant food is delicious. We enjoyed our stay. One drawback is that there is no elevator, and we had to carry our luggage up the stairs.
Stayed 1 night in Jun 2025

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and the room was clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Jingrong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Aimee

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 6 nights in May 2025

8/10 Good

Alma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bonito y limpio, area segura.
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely and quiet hotel. I needed a night here on the way to the airport so it was a good location for that but it is in a quiet residential neighbourhood and not close to much else. There is a busy shopping street with some fast food options and simple shopping if necessary.
Stayed 1 night in Jan 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service
Nice staff. Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Usha

Liked: Cleanliness, property conditions & facilities
Staff was great, property was clean and well maintained. Room was spacious and breakfast was yummy. Overall great experience
Stayed 2 nights in May 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good… has character.. rooms are like an easter egg hunt but was fun and different. I would go again
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived late in the evening. The artwork is magnicent. It is 15 minutes from the airport but worth every minute to get to this national treasure.
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast, it was supreme among hotels even in the U.S. the only comparable one in the U.S. was at The Residence Inn in St. Louis, MO. The room exceeded my expectations but the loading and unloading zone space was difficult to get to and were basically on a very busy street, which you had to cross to park. Also, each time you needed to access the vehicle you had to get the desk to open the gate from across the street.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ALLAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the property is quite unique and interesting. We loved the artwork throughout the hallways and rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Very friendly staff. Very accommodating. They make you feel right at home. Wonderful family resort. Everything was so clean and nice...
Stayed 1 night in May 2025

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such helpful and responsive staff! Allowed us to check in early, provided directions and recommendations and were very friendly.
Stayed 1 night in May 2025