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Hotel Casa Roland San José

3.0 star property
VIP Access

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Photo gallery for Hotel Casa Roland San José

TV
Front of property
TV
Building design
Junior Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
At the end of Rohrmoser Boulevard, 150 Meters South Pavas, San José, San Jose, 10109
  • Place, Avenida Escazú Shopping Center
    ‪4 min drive‬
  • Place, Hospital Cima San José
    ‪4 min drive‬
  • Place, Multiplaza Mall Escazu
    ‪4 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 61 sq m
  • Sleeps 3

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

10.0 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room With Two queen Beds

Deluxe Queen Room With Two queen Beds

Deluxe Queen Room With Two queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, minibar, in-room safe, desk

Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 140 sq m
  • 4 bedrooms
  • Sleeps 3
  • 6 Queen Beds and 2 Twin Beds

View all photos for Double Suite Executive

Premium bedding, minibar, in-room safe, desk

Double Suite Executive

  • 81 sq m
  • Sleeps 4

View all photos for Double Room Superior

Premium bedding, minibar, in-room safe, desk

Double Room Superior

  • 61 sq m
  • Sleeps 4

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About this property

Hotel Casa Roland San José

Suburban hotel with a 24-hour business center and a 24-hour front desk
A 24-hour business center, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Hotel Casa Roland San José offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Roland San José. During your stay, you'll be within walking distance of U.S. Embassy San José. Features include free WiFi in public areas and free self parking, plus a 24-hour business center. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by car from Sabana Park and 5 minutes from National Stadium of Costa Rica
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. The business-friendly Hotel Casa Roland San José also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star San José hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CRC 12000 per accommodation, per night, plus a deposit of CRC 12000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CRC 12000 per stay
  • Pet fee: CRC 12000 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Casa Roland
Best Western Casa Roland San Jose
Best Western Hotel Casa Roland
Best Western Hotel Casa Roland San Jose
Casa Roland
Hotel Casa Roland San Jose
Hotel Casa Roland
Casa Roland San Jose
Casa Roland Hotel
Hotel Casa Roland San Jose Costa Rica

Hotel Casa Roland San José Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 647 out of 883 reviews
Rating 8 - Good. 189 out of 883 reviews
Rating 6 - Okay. 31 out of 883 reviews
Rating 4 - Poor. 9 out of 883 reviews
Rating 2 - Terrible. 7 out of 883 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Satoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked in a last minute, but all stuffs are really friendly, and facility is super clean. Highly recommended!
Stayed 2 nights in Sep 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como siempre excelente!
Stayed 1 night in Sep 2025

8/10 Good

Jon

Stayed 1 night in Sep 2025

10/10 Excellent

Bronson

Stayed 1 night in Sep 2025

10/10 Excellent

Mitch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Steve y Daissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary trip

Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique, retro, art museum style hotel.

What a unique find in San Jose! We needed an overnight for an event, and this fantastically retro, eccentric, hotel surpassed expectations. It was like staying in a maze of an art museum. Endless hallways and surprises! Each room was laid out with comfy and gorgeous sitting area. Seriously there is no hotel like this. We were able to safely keep our car there and Uber about.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quite charming, interesting and quaint with eclectic paintings and little nooks. Our room and bathroom was clean and very spacious. The beds had actual wood frames so it felt very inviting. We have enjoyed staying at Casa Roland and would definitely recommend it to our friends.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stanley

Liked: Property conditions & facilities
Staff very friendly and helpful A classic older style architecture located in a simi residential area.
Stayed 5 nights in Aug 2025

8/10 Good

ANA DEL SOCORRO

Stayed 4 nights in Aug 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is very well kept and love the art throughout. Front desk staff (afternoon/evening) however was not very helpful or friendly especially after I used up my limited Spanish and had to switch to English. Morning staff were friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Aug 2025

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito, silencioso. El parqueo está lejano y si está lloviendo, te mojas
Stayed 1 night in Aug 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular setting and hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Kendell

Stayed 1 night in Aug 2025

8/10 Good

Hillary

Weird, dark place, lots of art on the walls and stairways going up and down in a labyrinth. Kind of feels like a fun house. Not great for walking to anything. Staff were nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Nadezda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the rooms - large. Staff very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Gaby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zuania M

Stayed 2 nights in Jun 2025

10/10 Excellent

Gregory R.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Random paintings and plenty of blunt objects. The gym is hidden behind the laundry room and an abandoned speakeasy. I am waiting for the lights to go out and for there to be a blood curdling scream. 10/10, no notes. Oh and the staff is helpful in helping you find your room in this maze of a hotel. :)
Stayed 1 night in Jun 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay for 4 hours while we waited to go to the airport for our red eye flight. This was a comfortable inexpensive option. I would have been happy to stay longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Ma Esther Gloria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel services, the cleanliness, it had its private parking lot, the hotel staff was friendly and always willing to help. We also liked that the hotel offered breakfast. A personal opinion that should not affect the great service we received and the amazing hotel is that it had a confederate flag by the wall. I mentioned to the receptionist that it promoted racism in the USA and that it represented a negative connotation, she said that they knew what it meant but they kept it for the history aspect of it. They OBVIOUSLY don't know the true history of what this confederate flag entails. I truly suggest it be removed. Other than that, everything else was amazing!
Stayed 2 nights in Jun 2025