Hotel Casa Roland San José

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Casa Roland San José

Shared kitchen
Building design
TV
Junior Suite
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
At the end of Rohrmoser Boulevard, 150 Meters South Pavas, San José, San Jose, 10109
  • Avenida Escazú Shopping Center
    ‪3 min drive‬
  • Multiplaza Mall Escazu
    ‪3 min drive‬
  • Sabana Park
    ‪5 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite

  • 140 sq m
  • Sleeps 3
  • 6 Queen Beds and 2 Twin Beds

Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

Deluxe Queen Room

9.8 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room With Two queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite

  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Casa Roland San José

Suburban hotel with a 24-hour business center and a 24-hour front desk
A 24-hour business center, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Hotel Casa Roland San José offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Casa Roland San José. During your stay, you'll be within walking distance of U.S. Embassy San José. Features include free WiFi in public areas and free self parking, plus a 24-hour business center. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Sabana Park and 5 minutes from National Stadium of Costa Rica
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. The business-friendly Hotel Casa Roland San José also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star San José hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CRC 12000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CRC 12000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Casa Roland
Best Western Casa Roland San Jose
Best Western Hotel Casa Roland
Best Western Hotel Casa Roland San Jose
Casa Roland
Hotel Casa Roland San Jose
Hotel Casa Roland
Casa Roland San Jose
Casa Roland Hotel
Hotel Casa Roland San Jose Costa Rica

Hotel Casa Roland San José Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 590 out of 807 reviews
Rating 8 - Good. 175 out of 807 reviews
Rating 6 - Okay. 28 out of 807 reviews
Rating 4 - Poor. 8 out of 807 reviews
Rating 2 - Terrible. 6 out of 807 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno Roland

Absolutely amazing hotel! Highly recommend it!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Prakash

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property looks antique with traditional design and Caribbean style paintings, overall we had a decent stay, no major complaints, dining options are limited although there is a restaurant besides the hotel and Chinese restaurant opposite to the hotel but they both do not accept Amex card so if you have master and Visa card then you are fine. Overall I do recommend the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 2 nights in Mar 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna Maria is always so nice. She welcomes us with our names and assists with all questions. We highly recommend this Hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Kerrilyn

Stayed 1 night in Mar 2025

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, amenities
We stayed here overnight because we wanted to be within twenty minutes or so of San Jose Airport, the place was clean the staff was helpful, and you get a yummy breakfast in the morning, it's an interesting property near the US Embassy and I would stay there again
Stayed 1 night in Feb 2025

10/10 Excellent

Mandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price. About a 15 minute drive from the airport. Didn’t know what to expect at first but beautiful when you get inside. No elevators, lots of steps to the room (for my particular room
Stayed 1 night in Mar 2025

2/10 Terrible

Nadia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

What a hidden gem, and the artwork is fantastic.
Stayed 1 night in Jan 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadia!
Stayed 2 nights in Mar 2025

8/10 Good

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay!

Quaint hotel, friendly staff. Breakfast was delicious! Very easy to travel via uber. Make sure to read in hotel description that there is no elevator and all rooms require climbing or descending stairs.
Stayed 2 nights in Mar 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cliff

Stayed 1 night in Feb 2025

8/10 Good

anne øberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Evangeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly..the bed and bedsheets are very clean smells really good..room was very cleaned as we expected.we really like the place that’s why we extend our stay for another day.food is very good..highly recommend and we will come back again thanks for making us were home…
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, safe and quiet location, easy access from/to SJO airport
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely inositol hotel with really helpful and friendly staff. Delightfully decorated and breakfast was tasty. Not super clean but not bad at all, and the ambiance makes up for everything.
Stayed 1 night in Feb 2025

8/10 Good

Jose

Travelled with partner
Liked: Property conditions & facilities
Was a unique boutique style hotel. A lot of different staircases and room styles.
Stayed 1 night in Feb 2025

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of stairs with suitcase, love the size of the room, bathroom is nice with good products. The pictures are very fun and interesting and staff are all very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property. It’s more like an art museum. Such a great spot with nice areas to relax and the room was super nice and big with upscale wood and great beds. Would love to return. Staff was great too.
Stayed 1 night in Feb 2025

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not what we were expecting! We stayed only one night, after landing in San Jose. The building is truly beautiful inside, with lots of artwork and different photo ops. There are some restaurants within walking distance - making super easy. Their breakfast in the morning was delicious! The whole building was spotless, so clean the floors sometimes squeaked! We had a room that the window went into some hallway of sort, to nothing, instead of seeing outdoors. Otherwise the room was great. The heat pump kept the room comfortable. This was not a typical hotel layout that we’re used to (Canadians). The hallways went up and down and spiralled and was a little confusing to get used to, but once you figured it out it was fine. We never had a chance to use the shared kitchen by our room, but it had a propane stove, fridges, and just about anything you might need to cook yourself. The many sitting/living rooms were nice too. There were also spa services and a bar that we didn’t have time to take advantage of. We would’ve been happy to spend a few more days here!