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Hotel Fleur De Lys

3.0 star property

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Photo gallery for Hotel Fleur De Lys

Fountain
Porch
Terrace/patio
Front of property – evening/night
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
13th street between 2nd and 6th avenue, One block from the National Museum, San José, San Jose, 10736-1000
  • National Museum of Costa Rica
    ‪2 min walk‬
  • National Theater
    ‪6 min walk‬
  • Sabana Park
    ‪4 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room

Down duvets, in-room safe, individually decorated

Superior Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Master Suite with A/C and Jacuzzi

Master Suite with A/C and Jacuzzi

Master Suite with A/C and Jacuzzi

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • 26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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includes taxes & fees
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About this property

Hotel Fleur De Lys

Victorian hotel with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Hotel Fleur De Lys offers 30 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Premium cable television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Fleur De Lys. During your stay, you're just a quick walk from Jade Museum. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from National Museum of Costa Rica and 8 minutes by foot from National Theater
  • Airport, theme park, and shopping center shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A library, a terrace, and multilingual staff are also featured at the family-friendly Hotel Fleur De Lys. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian San José hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Obelisco - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 25 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Parking on site (USD 14 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Obelisco

Things to do

  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Self parking fee: USD 14 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hotel Fleur De Lys offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fleur De Lys San Jose
Hotel Fleur De Lys
Hotel Fleur De Lys San Jose
Hotel Fleur Lys San Jose
Hotel Fleur Lys
Fleur Lys San Jose
Hotel Fleur De Lys Costa Rica/San Jose
Hotel Fleur De Lys Hotel
Hotel Fleur De Lys San José
Hotel Fleur De Lys Hotel San José

Hotel Fleur De Lys Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 203 out of 459 reviews
Rating 8 - Good. 175 out of 459 reviews
Rating 6 - Okay. 48 out of 459 reviews
Rating 4 - Poor. 21 out of 459 reviews
Rating 2 - Terrible. 12 out of 459 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy process. Breakfast was delicious. Nice rooms.
Stayed 1 night in May 2025

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great property. She must have been been magnificent in her prime
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room in this hotel is unique. It is in a great location to walk around the downtown and explore the National museum. There are some great restaurants nearby. The staff is very friendly and helpful.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kandis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally never at the front desk. No one answers the phone neither.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Really nice place, rooms are small but you can go reading or discuss in the many places in the hôtel (cozy places) or on the little common terrasse. Clean place. Easy to walk from the hôtel to many places in the center of San José.
Stayed 2 nights in Apr 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
The staff were lovely and warm, the traditional breakfast was delicious but the property is situated right next to a railway track. The noise of the constant trains, barking dogs and loud motorbikes spoils the overall stay. And then there is the coffee machine on a table but no electrical socket to plug it in so you have to carry it to the side of the bed or the bathroom 🙄 And the price of a small bottle of water that you easily mistake as complimentary was the price of a taxi across town. Hmmmm
Stayed 2 nights in Apr 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La experiencia en el hotel no fue la mejor. La habitación estaba limpia, pero el servicio al cliente dejó mucho que desear. La atención fue fría y poco servicial, debido a que llegamos un poco tarde al check in. El inodoro no funcionaba bien. Además, el ruido durante la noche hizo difícil descansar, y en la mañana el ruido del tren pasando. No lo recomendaría si buscas comodidad y buen trato.
Stayed 3 nights in Apr 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, room comfort

Overall happy

We were upgraded and so the experience was a lot better than the first time we stayed there. Very good breakfast. Very good location. Staff a little muddled.
Stayed 2 nights in Apr 2025

6/10 Okay

Sara

Stayed 1 night in Apr 2025

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location as it is walking distance to the National Museum, National Park, Plaza De La Cultura and other points of interest in San Jose. However, the facility is too close to the train track. As a result the noise level is too loud and train runs early in the morning affecting ability to sleep in a bit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Interesting/ cute hotel, good location, can walk to museums, shopping
Stayed 1 night in Mar 2025

4/10 Poor

Rayza

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Adrián Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kerrilyn

Stayed 1 night in Feb 2025

6/10 Okay

Judith

Was a beautiful place old and dated but loved that but our toilet didnt work properly even though we did not put toilet paper down. We were on the third floor and was quite the trek with 2 heavy pieces of luggage as there is no elevator. Staff was friendly but the area is sketchy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

GREGORY, Alvaton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent! Great location to the downtown museums and Theater. The train runs behind the building during the day, but I didn't hear any at night.
Stayed 1 night in Feb 2025

8/10 Good

Dru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Lovingly restored w beautiful art. The staff was friendly, helpful and very responsive. Breakfast was delicious and plentiful; our room came w an upgrade which was unexpected and much appreciated. The only downside for us was the considerable train noise as the tracks run just behind the hotel; sleeping was difficult for only that reason.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Stayed 1 night in Jan 2025

2/10 Terrible

Jo, montreal

Disliked: Cleanliness, staff & service, property conditions & facilities
room was very small no light bed not comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel in the middle of everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Michael, LINDEN

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was okay. The rooms were small but decent. Management and staff were helpful.
Stayed 4 nights in Nov 2024