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Hotel Puerta del Sol - San Jose Airport

2.5 star property

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Photo gallery for Hotel Puerta del Sol - San Jose Airport

Pool
In-room safe, iron/ironing board, free WiFi, bed sheets
Property grounds
Garden
Reception

Reviews

6.8 out of 10

Popular amenities

  • Air conditioning
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Residencial Los Arcos, Rotonda No.1, No.17, Ulloa, Heredia, 11000
  • Costa Rica Convention Center
    ‪2 min walk‬
  • Multiplaza Mall Escazu
    ‪8 min drive‬
  • National Stadium of Costa Rica
    ‪9 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Standard Triple Room, 3 Single Beds, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room, Multiple Beds, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, 2 Double Beds, Non Smoking

Standard Quadruple Room, 2 Double Beds, Non Smoking

Standard Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Puerta del Sol - San Jose Airport

This smoke-free hotel features a rooftop terrace, concierge services, and express check-in. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Plasma televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include air conditioning and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
Free breakfast is available daily. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This hotel is smoke free.

Guests are served free local cuisine breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Puerta Sol Ciudad Cariari
Puerta Sol Ciudad Cariari
Hotel Puerta del Sol
Puerta Del Sol San Jose Ulloa
Hotel Puerta del Sol - San Jose Airport Hotel
Hotel Puerta del Sol - San Jose Airport Ulloa
Hotel Puerta del Sol - San Jose Airport Hotel Ulloa

Hotel Puerta del Sol - San Jose Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 75 reviews
Rating 8 - Good. 18 out of 75 reviews
Rating 6 - Okay. 11 out of 75 reviews
Rating 4 - Poor. 7 out of 75 reviews
Rating 2 - Terrible. 15 out of 75 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

manuel

Disliked: Cleanliness, property conditions & facilities
Here’s your review in English: Rating: ⭐⭐ (2/5) My stay at this hotel was disappointing. To begin with, the location is not great, making it inconvenient to get around. On top of that, the noise was constant, making it difficult to get a good night’s sleep. The bed sheets were of poor quality and didn’t feel clean or comfortable. To make matters worse, the shower was dirty, which is unacceptable in any hotel. There are definitely things that need improvement. I wouldn’t recommend it if you’re looking for a comfortable and peaceful stay.
Stayed 1 night in Mar 2025

10/10 Excellent

natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC broken in both rooms, no hot water in either room, and very heavy traffic nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Theodore

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It took a 1/2 hour for someone to come to office door
Stayed 1 night in Dec 2024

4/10 Poor

Ailing

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed one night on Nov, 2024. Shower no hot water, only cold water. I booked from Expedia and paid by my Credit card. When I checked in, the Lady(owner) asked me to pay extra 25 USD Cash. I paid 25 USD Cash to her. Terrible experience. Do not believe the price on Expedia website.
Stayed 1 night in Nov 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location.
Stayed 4 nights in Sep 2024

6/10 Okay

Roberto

Travelled with group
Liked: Cleanliness
Stayed 3 nights in Apr 2024

4/10 Poor

Terry

This property, inside the building is in good condition, outside, not that good, and the place appears to be shut down when you first approach the building, toilet was not working properly and no AC. Noise area, you constantly hear the loud sound of the highway. Breakfast was not bad.
Stayed 1 night in Apr 2024

8/10 Good

Esteban

Business traveller
Liked: Cleanliness, room comfort
Very comfy room overall. The bed was nice and good to rest. Delicious breakfast and very clean in general.
Stayed 3 nights in Mar 2024

2/10 Terrible

Yuria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and don't waste your money or time booking here. I ignored the bad reviews bc on the pictures didn't look as bad... its NOTHING LIKE THE PICS, I lost my money, I walked in and out. The place is very dirty, moldy, has a bad smell, it looks like a really bad "MOTEL" the owner was not very friendly, beds were as hard as a rock... pool was full of dirt and God knows what else. I Would never go back to this place, nor would recomend it.
Stayed 2 nights in Mar 2024

6/10 Okay

Sarah

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

PATRICIA JEAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
walked and and walked out not the most secure and clean place was terribly dissapointed look nothing like the picture thats on expedia
Stayed 5 nights in Feb 2024

2/10 Terrible

Milton

Disliked: Cleanliness, staff & service, property conditions & facilities
The lady is very kind, but they keep front door lock, and the rooms smell bad. I had to request a cancellation for my second night because can’t sleep for the noice.
Stayed 2 nights in Jan 2024

2/10 Terrible

Ricky

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clearly misrepresented on the Expedia site. It was dark, smelly, dirty, old, unkept and in a horrible neighborhood. The ratings advertised were obviously bogus just to get you to book and not get your money back! The proprietor basically said tough luck it’s not refundable! She said no one books there for extended stay just for overnight! I could not even see staying there 1 night! Expedia should vet their listings! What a scam! No more Expedia for me! Worst travel experience I have ever had! Still angry after 2 weeks! The tone of the proprietor and the smirk on her face when telling me no refund. STAY AWAY FROM THIS DUMP!
Stayed 5 nights in Dec 2023

6/10 Okay

Susana

Stayed 1 night in Nov 2023

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2023

10/10 Excellent

Rima

Stayed 9 nights in Nov 2023

10/10 Excellent

Timothy S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a terrific staff and great location near the Convention Center and an excellent selection of restaurants. The breakfasts were delicious and varied. I would happily stay there again in a future visit to San Jose.
Stayed 5 nights in Jun 2023

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quiet location upon arrival to Costa Rica
Stayed 1 night in Apr 2023

2/10 Terrible

larry

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No No stay away!

On entrance it was so gloomy and stinky my friends wife;s face looked so sad I knew we could not stay! We all looked at our rooms anyway and that made our decision final. I lost $175.00 American. When we where leaving asked if could use the washroom and was told to get out. $175.00 and wasn;t aloud to Pee. Please don;t book this Hotel,,, sleep in a bus shelter,, your car,, an outhouse would be better!
Stayed 2 nights in Mar 2023

8/10 Good

Radim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2022